About the role
Responsibilities
- Supervises and coordinates daily activities of employees to ensure safe and effective operations.
- Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.
- Responsible for shift schedule to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
- Enforces Company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, Professional Conduct, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
- Communicates with Manager concerning any problems or issues.
- Schedules and conducts shift meetings.
- Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
- Performs job duties of assigned shift (i.e., ramp, cabin service, cargo, baggage, passenger service).
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Pre-requisites:
- Valid License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must complete ramp and SIDA training to obtain airport authority identification security.
Experience:
- Two+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team.
Knowledge, Skills & Abilities:
- Excellent customer service skills.
- Strong work ethic.
- Ability to work in a team-oriented environment.
- Preferred Qualifications
Education:
- High School diploma or GED.
Knowledge, Skills & Abilities:
- Able to communicate information and instructions verbally and/or via radio equipment.
- Able to communicate effectively in a professional manner.
- Strong leadership qualities and ability to create a passionate and efficient workforce.
- Able to effectively resolve employee conflicts.
- Ability to apply creative solutions that have a positive impact on results.
- Working Conditions
Work Schedule:
- You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
Work Environment:
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
- Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
Physical Demands/Requirements:
- Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to work in cramped or high places.
- Must be able to carry heavy items up and down jet way stairs.
- Supervisory Responsibilities
- Supervise team of ramp leads and agents.
Legal
- Unifi is an Equal Opportunity Employer.
About Prospect Airport Services
Founded in 1966 on the premise of delivering exemplary customer service to and on behalf of commercial airlines, Prospect Airport Services has emerged as a leader in the aviation support services industry. Prospect's success has relied heavily on investments in employee training and technology to ensure the highest levels of safety and customer satisfaction. From a safety record that is the envy of our competitors to the industry's first state of the art PDA-based passenger wheelchair dispatch and tracking system, Prospect continues to show why it sets the standard for aviation support services.
About the role
Responsibilities
- Supervises and coordinates daily activities of employees to ensure safe and effective operations.
- Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.
- Responsible for shift schedule to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
- Enforces Company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, Professional Conduct, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
- Communicates with Manager concerning any problems or issues.
- Schedules and conducts shift meetings.
- Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
- Performs job duties of assigned shift (i.e., ramp, cabin service, cargo, baggage, passenger service).
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Pre-requisites:
- Valid License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must complete ramp and SIDA training to obtain airport authority identification security.
Experience:
- Two+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team.
Knowledge, Skills & Abilities:
- Excellent customer service skills.
- Strong work ethic.
- Ability to work in a team-oriented environment.
- Preferred Qualifications
Education:
- High School diploma or GED.
Knowledge, Skills & Abilities:
- Able to communicate information and instructions verbally and/or via radio equipment.
- Able to communicate effectively in a professional manner.
- Strong leadership qualities and ability to create a passionate and efficient workforce.
- Able to effectively resolve employee conflicts.
- Ability to apply creative solutions that have a positive impact on results.
- Working Conditions
Work Schedule:
- You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
Work Environment:
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
- Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
Physical Demands/Requirements:
- Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be able to work in cramped or high places.
- Must be able to carry heavy items up and down jet way stairs.
- Supervisory Responsibilities
- Supervise team of ramp leads and agents.
Legal
- Unifi is an Equal Opportunity Employer.
About Prospect Airport Services
Founded in 1966 on the premise of delivering exemplary customer service to and on behalf of commercial airlines, Prospect Airport Services has emerged as a leader in the aviation support services industry. Prospect's success has relied heavily on investments in employee training and technology to ensure the highest levels of safety and customer satisfaction. From a safety record that is the envy of our competitors to the industry's first state of the art PDA-based passenger wheelchair dispatch and tracking system, Prospect continues to show why it sets the standard for aviation support services.