Job Description

What is the opportunity?

The Cash Management Flex Role – Money Market Primary position is responsible for providing excellent, accurate and timely customer service to RBC Wealth Management (RBC WM) branches & complexes, C&C (Custody & Cleaning), Operations and Corporate areas for: Money Market requests and reports as well as reconciliation of bank accounts department general ledgers and phone queue support.

This role also supports the broader Treasury Operations team by cross-training and assisting in other key functions, including Automated Clearing House (ACH) transactions, deposit processing, disbursements, domestic and international wire request reconciliation and processing.

What will you do?

• Accurately and efficiently process Money Market reconciliation, check/ACH returns and various requests related to Money Markets, checks and ACHs.

• Accept and process returned wire transfers.

• Utilize various vendors, Microsoft 365 and RBC applications to complete tasks, review reports and process transactions.

• As necessary, research complex requests ranging from suspected fraud to check/ACH returns.

• Cross-train in and provide backup support in the following areas:

  • International and Domestic Wire Processing Requests - Initiating, verifying, and reconciling transfers
  • ACH Processing – Initiating, verifying, and reconciling ACH debits and credits.
  • Deposits – Posting and reconciling deposits to customer and internal accounts.
  • Disbursements – Processing checks, payments, and related activities.

• Maintain detailed and accurate records of all transactions in compliance with internal and external audit requirements.

• Identify and recommend process improvements to enhance efficiency, accuracy, and customer service.

• Participate in department projects, audits, and testing of new systems or procedures as needed.

• Provide excellent internal and external customer service, responding to inquiries professionally and promptly.

• Utilize various vendors, Microsoft 365 and RBC applications to complete tasks, review reports and process transactions.

• As necessary, research complex requests ranging from suspected fraud to check/ACH returns.

• Participate in various department projects as a subject matter expert and provide meaningful feedback and contributions to the projects, including testing and troubleshooting system changes and enhancements.

• Perform other duties as assigned.

What do you need to succeed?

Must-have

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Finance, Accounting, or related field preferred.
• 1–3 years of experience in wire processing, cash management, or related banking operations strongly preferred.
• Working knowledge of banking regulations (e.g., Reg E, OFAC, BSA/AML) and payment systems (Fedwire, SWIFT, ACH).
• Strong attention to detail, with the ability to work quickly and accurately under time constraints.
• Excellent organizational and communication skills.
• Ability to adapt and willingness to learn new processes in a fast-paced, team-oriented environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and banking operations systems.
• Ability to handle multiple priorities in a fast paced and deadline driven environment with a high attention to detail and ability to maintain confidentiality.
• Ability to communicate effectively both verbally and in writing.
• Excellent customer service and telephone skills.
• Ability to work well under pressure in a deadline-oriented environment.
• Ability to independently manage daily fluctuations in workload and prioritize to meet department needs.
• Banking, brokerage operations, or related experience

Nice-to-have

• 4-year degree from an accredited university in business, finance or related field
• 4+ year business, finance, customer service and/or accounting/securities experience
• Securities Licensing (SIE/S99)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The expected salary range for this particular position is 55,000-75,000 based on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals

Generates sustainable shareholder returns and above market shareholder value

Position has an in office requirement in our downtown Minneapolis office with flexibility to have one day a week work from home.

The good-faith expected salary range for the above position is $45,000 - $75,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-05

Application Deadline:

2025-09-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above