Opportunity

If you’re passionate about delivering fair, efficient, and thorough claims assessments, and you bring strong property insurance knowledge along with excellent communication skills, we encourage you to apply and join our dedicated claims team.

As a Property Claims Adjuster, you will play a key role in ensuring timely, accurate, and professional handling of property-related claims. You’ll work directly with policyholders, third-party vendors, and internal partners to assess damage, evaluate coverage, and negotiate settlements that align with policy terms. This is your opportunity to make a meaningful impact while supporting clients through some of their most challenging moments.

What you will be doing

• Conduct thorough investigations of property damage claims, including site visits, interviews and evidence collection.

• Analyze policy coverage to determine the scope of insurance claims and verify the validity of claims.

• Collaborate with various parties, including policyholders and contractors, to gather relevant information and assess property damage accurately.

• Prepare detailed reports outlining findings, claim assessments, and recommended settlement amounts.

• Negotiate settlements with policyholders, maintaining a balance between company guidelines and customer satisfaction.

• Ensure compliance with industry regulations and internal company policies throughout the claims process.

• Maintain accurate and detailed claim files, documentation, and reports in accordance with company guidelines and industry standards.

• Provide exceptional customer service by promptly responding to inquiries, providing status updates, and addressing concerns from claimants, policyholders, and other stakeholders.

• Stay up-to-date with industry trends, legal developments, and best practices in claims management.

What you bring to the team

• Minimum of two (2) years of property claims handling experience.

• Post-secondary education and/or CIP designation are considered an asset.

• Strong knowledge of property insurance policies, coverage, and claims procedures.

• Excellent communication and negotiation skills to effectively interact with claimants, policyholders and legal representatives.

• Proficient computer skills, including experience with claims management software and MS Office Suite.

• Strong analytical and problem-solving skills, with the ability to evaluate complex information and make informed decisions.

• High level of attention to detail, organization skills and ability to prioritize tasks.

• High degree of emotional intelligence and empathy.

How you will succeed

In your first year, success will be defined by your ability to independently assess and evaluate a wide range of property damage claims with accuracy and confidence. You will demonstrate a solid understanding of policy coverage, produce clear and thorough documentation, and communicate effectively with all stakeholders throughout the claims process. Consistently meeting or exceeding targets for timely claim resolution, while maintaining strong customer satisfaction and adherence to industry regulations, will showcase your growing expertise and impact within the team.

How we take care of our Employees

By joining Millennium Insurance, you will belong to a passionate and purpose-driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be Great Place to Work Certified for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include:

• Flexible time-off and vacation program to support work–life balance
• Group Retirement Savings Plan with employer matching contributions
• Fitness subsidy to help you stay active and healthy
• Education assistance to support your professional growth and certifications
• Comprehensive health, dental, and insured benefits
• Health and lifestyle spending account for additional wellness and personal needs
• Access to employee discount programs to help you save on everyday purchases

About Millennium Insurance

Millennium Insurance is a locally owned and operated property and casualty insurance company based in Sherwood Park, AB. We pride ourselves on offering relevant and competitively priced insurance products, along with industry-leading customer service. Our business lines include personal automobiles, personal property, home warranty, commercial property, and commercial liability insurance. With over $400 million in written premium, Millennium Insurance is proud to be part of the Wheaton Group of Companies.

Interested in Applying?

If you are ready to pursue a new challenge, visit our careers page at My Job Search (ultipro.ca) and apply today!

We thank all candidates for their interest but only candidates selected to advance in the hiring process will be contacted. Final candidates will be asked to undergo pre-employment backchecks, results of which must be satisfactory to Millennium.

Millennium is committed to fostering an inclusive, equitable and accessible workplace. If we can make any adjustments to the hiring process to better accommodate you, please provide feedback when submitting your application or let us know when we reach out about a job opportunity.

This role not a fit for you? Stay connected with us through LinkedIn for information on other career opportunities that are available.