Job Description As a Care Facilitator, you will be accountable for, in collaboration with patients and their families, assessing care needs, determining eligibility for services, and developing individual care and service plans. In this role, you will also engage with patients, caregivers and other health care practitioners.

Why You’ll Love Working Here

• Comprehensive benefits and vacation package effective upon hire
• Attractive work-life balance schedule
• Best in class training and development programs
• Recognition programs
• Company paid mobile devices
• Mileage compensation upon required travel
• Opportunities for education allowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers

What You’ll Do

• Assess and determine patient eligibility and care needs for home care services including personal support, nursing and allied health
• Process referrals for home care services
• Complete a clinical, problem-based head-to-toe assessment
• Confirm the patient’s hospital discharge plan
• Initiate communication with the patient's primary care provider, and ensure follow up with primary care providers regarding patient updates
• Advise Operations of the appropriate parameters for scheduling the patient’s ongoing visits, based on clinically indicated service requirements.
• Inform patients and families of ParaMed policies and scheduling practices, as well as the expected time of care.
• Maintain current and accurate patient records.
• If required, provide the first in-home nursing visit within twenty-four (24) hours of hospital discharge for patients with complex/chronic diseases including CHF, COPD, Diabetes or other;
• Order medical equipment and supplies for initial in-home visits
• Establish a helping relationship with patients and their families

What You Bring

• Registered Practical Nurse in good standing with the College of Nurses of Ontario;
• Minimum 3-5 years clinical experience working as a Registered Practical Nurse
• Recent and relevant experience providing direct (hands-on) nursing care. Preference will be given to experience within the last 2-3 years;
• Superior clinical assessment skills;
• Ability to provide quality clinical service delivery in conjunction with patients and other stakeholders;
• Ability to work independently;
• Strong critical thinking and problem solving skills;
• Effective interpersonal and communications skills;
• Advanced oral and written proficiency in English is essential;
• Excellent organizational skills
• Demonstrated competency in patient centered care principles and practices.
• Knowledgeable of community resources available for patients and families.
• Ability to provide a current, clear criminal back check with Vulnerable Position Screening (VPS)
• Must have valid driver’s license and access to a vehicle, as travel to patient homes will be required
• Working knowledge of applicable legislation including but not limited to Mental Health Act, Substitute Decisions Act, Healthcare Consent Act, Privacy / Personal Health Information Act, Occupational Health and Safety legislation and practices.
• Knowledgeable in best practice standards for community health care and services.
• Strong oral and written communication skills
• Strong independent critical thinking and problem-solving skills.
• Access to a personal vehicle required

Time Type Full time

Compensation Details Compensation will be discussed during the recruiting process.

As the leading home care provider in the country, ParaMed Home Health Care, has proudly been helping Canadians live better at home since 1974.

When you join ParaMed, you become part of a caring community of over 12,000 dedicated professionals committed to delivering compassionate, person-centred care.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.