About the role
Internal Communications Lead
Where Greatness Grows
The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.
As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.
We are a dynamic team of over 5,000 with a range of professions, backgrounds, and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird, you hold the pen, and you write your story. As you unlock your potential, you are surrounded by a team that supports you every step of the way.
Be a part of our team, where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect, collaboration, and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.
Reporting to the Senior Manager, Marketing & Communications, the Internal Communications Lead is responsible for setting and executing the internal communications strategy and internal communications program. This includes executive communications, presentations and events; all-employee and people-leader newsletters; the companywide intranet, including general governance and best practices; and supporting functional teams’ communication strategies when applicable. Through this program, the Internal Communications Lead will align clear, consistent messaging across all channels and measure reach, engagement, and sentiment to inform continuous improvement. This role will also own the companywide promotion e-store, and support the companywide charitable initiative, which hosts an annual, companywide challenge.
As Internal Communications Lead, you will plan and deliver multi-channel campaigns tied to business milestones; write and edit high-impact content for executives, leaders and employees; curate town hall and broadcast experiences; partner across functions to communicate programs and change; triage urgent updates with sound judgment; and streamline processes to amplify what matters.
Key Responsibilities
- Build and maintain an internal communications strategy and editorial calendar aligned to Bird’s strategic plan and key priorities.
- Manage internal communications team members to successfully execute internal communications program, including ongoing mentorship and guidance.
- Own companywide employee newsletters end-to-end: plan themes, source and edit content, coordinate contributors, manage approvals, and report on engagement.
- Support executive team for companywide communications, including town halls, broadcasts, presentations, emails, and event and Q&A preparation, including speaking notes.
- Partner with People & Culture, Operations, Digital Services, Legal, Finance, and other teams to communicate initiatives, including internal campaigns such are program, compliance and/or process updates and changes.
- Manage intranet content governance and best practices.
- Establish feedback loops, track performance of communications, and share data-driven recommendations.
- Maintain brand voice and tone guidelines.
- Coordinate with internal or external partners as needed for design, video, translation, etc..
- Triage urgent communications and manage approvals with discretion and sound judgment.
- Continuously identify opportunities to strengthen internal communications program.
Requirements
- 7-10 years of experience in internal/employee communications, corporate communications, or related roles.
- Exceptional writing and editing skills; able to translate complex topics into clear, concise, and actionable messages.
- Proven project management ability: organize multiple workstreams, align stakeholders, and meet deadlines in a fast-moving environment.
- Strong business partnering skills; comfortable collaborating with executive and senior leaders and cross-functional teams.
- Experience with executive communications and change management practices is considered an asset.
- Fluency with common comms tools (email platforms, intranet/CMS, presentation software, basic analytics dashboards).
- Sound judgment and discretion; able to handle sensitive topics and change communications.
- Detail-oriented with a commitment to accessibility, inclusivity, and plain-language principles.
We Put Safety First
A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.
We Lead With Honesty
We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.
We Are Stronger Together
Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.
We Are Driven To Do Great Work
We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.
We Create Opportunity
Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.
Bird is committed to diversity, equity, and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable, perform better, and achieve greater success. As such, we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.
About Bird Construction
Bird is a Canadian construction and maintenance company providing a comprehensive scope offering and a diversified portfolio of services to industrial, infrastructure and buildings markets, including new construction and retrofits; industrial maintenance, repair and operations (MRO) services, shutdowns and turnarounds; civil infrastructure construction; mine support services; telecommunications and instrumentation, electrical and mechanical contracting; fabrication; steel modular construction; and specialty trades.
For over 100 years, Bird has been a people-focused company with an unwavering commitment to safety and a high level of service that provides long-term value for all stakeholders. Bird draws upon the extensive experience of over 6,000 employees to deliver exceptional operational performance and collaborative execution across all project sizes and delivery models, servicing all of Canada's major geographic markets.
About the role
Internal Communications Lead
Where Greatness Grows
The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.
As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.
We are a dynamic team of over 5,000 with a range of professions, backgrounds, and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird, you hold the pen, and you write your story. As you unlock your potential, you are surrounded by a team that supports you every step of the way.
Be a part of our team, where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect, collaboration, and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.
Reporting to the Senior Manager, Marketing & Communications, the Internal Communications Lead is responsible for setting and executing the internal communications strategy and internal communications program. This includes executive communications, presentations and events; all-employee and people-leader newsletters; the companywide intranet, including general governance and best practices; and supporting functional teams’ communication strategies when applicable. Through this program, the Internal Communications Lead will align clear, consistent messaging across all channels and measure reach, engagement, and sentiment to inform continuous improvement. This role will also own the companywide promotion e-store, and support the companywide charitable initiative, which hosts an annual, companywide challenge.
As Internal Communications Lead, you will plan and deliver multi-channel campaigns tied to business milestones; write and edit high-impact content for executives, leaders and employees; curate town hall and broadcast experiences; partner across functions to communicate programs and change; triage urgent updates with sound judgment; and streamline processes to amplify what matters.
Key Responsibilities
- Build and maintain an internal communications strategy and editorial calendar aligned to Bird’s strategic plan and key priorities.
- Manage internal communications team members to successfully execute internal communications program, including ongoing mentorship and guidance.
- Own companywide employee newsletters end-to-end: plan themes, source and edit content, coordinate contributors, manage approvals, and report on engagement.
- Support executive team for companywide communications, including town halls, broadcasts, presentations, emails, and event and Q&A preparation, including speaking notes.
- Partner with People & Culture, Operations, Digital Services, Legal, Finance, and other teams to communicate initiatives, including internal campaigns such are program, compliance and/or process updates and changes.
- Manage intranet content governance and best practices.
- Establish feedback loops, track performance of communications, and share data-driven recommendations.
- Maintain brand voice and tone guidelines.
- Coordinate with internal or external partners as needed for design, video, translation, etc..
- Triage urgent communications and manage approvals with discretion and sound judgment.
- Continuously identify opportunities to strengthen internal communications program.
Requirements
- 7-10 years of experience in internal/employee communications, corporate communications, or related roles.
- Exceptional writing and editing skills; able to translate complex topics into clear, concise, and actionable messages.
- Proven project management ability: organize multiple workstreams, align stakeholders, and meet deadlines in a fast-moving environment.
- Strong business partnering skills; comfortable collaborating with executive and senior leaders and cross-functional teams.
- Experience with executive communications and change management practices is considered an asset.
- Fluency with common comms tools (email platforms, intranet/CMS, presentation software, basic analytics dashboards).
- Sound judgment and discretion; able to handle sensitive topics and change communications.
- Detail-oriented with a commitment to accessibility, inclusivity, and plain-language principles.
We Put Safety First
A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.
We Lead With Honesty
We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.
We Are Stronger Together
Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.
We Are Driven To Do Great Work
We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.
We Create Opportunity
Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.
Bird is committed to diversity, equity, and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable, perform better, and achieve greater success. As such, we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.
About Bird Construction
Bird is a Canadian construction and maintenance company providing a comprehensive scope offering and a diversified portfolio of services to industrial, infrastructure and buildings markets, including new construction and retrofits; industrial maintenance, repair and operations (MRO) services, shutdowns and turnarounds; civil infrastructure construction; mine support services; telecommunications and instrumentation, electrical and mechanical contracting; fabrication; steel modular construction; and specialty trades.
For over 100 years, Bird has been a people-focused company with an unwavering commitment to safety and a high level of service that provides long-term value for all stakeholders. Bird draws upon the extensive experience of over 6,000 employees to deliver exceptional operational performance and collaborative execution across all project sizes and delivery models, servicing all of Canada's major geographic markets.