Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: Employee Housing Foreperson

Job Status: Year Round 10 Months

Compensation And Benefits

• Compensation: Proposed hiring rate of $22.00 to $24.40+, actual pay will be adjusted based on experience.
• Benefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary Do you enjoy getting to know people? Are you the type of person that likes to be involved in the community you work in? Do you have strong administrative skills and a good attitude? Then you would love the Employee Housing Foreperson position! You will play an integral role on the frontlines of problem solving in the Housing office located at the EDGE, one of Copper Mountain Employee Housing locations.

The Employee Housing Foreperson is a full-time, 10-month position within the Employee Experience Division. This person is the face of the Employee Housing Team: welcoming new employees and guests when they arrive to move in, assisting & supporting residents with any and all queries that arise, training and working with the Resident Advisors, managing housing payments and accounts, ensuring all housekeeping and maintenance needs are met, maintaining all resident paperwork, planning fun resident events (e.g. movie nights, photo contests, volunteer opportunities), supporting our housekeeping and maintenance staff, and assisting and supporting in any and all Employee Experience (HR) front desk and Gear Up functions as needed.

This is a great position for someone that wants to learn a lot and make a big impact on the day-to-day experiences of a large number of our employees while growing a skill set in Human Resources and Property Management.

Employee Housing Essential Duties and Responsibilities:

• Maintain the highest levels of customer service at all times, in all interactions with guests, residents, and coworkers.
• Maintain bed allocations based on department and applicant needs.
• Assign roommates based on compatibility criteria listed in resident application.
• Field phone, e-mail, and walk-in inquiries regarding employee housing and temp room accommodation.
• Confirm housing availability with applicants by sending acceptance letters to applicants upon review.
• Book Temp room accommodations for friends and family of Copper employees.
• Conduct move-ins ensuring accurate completion of all paperwork and communicate housing rules, policies, and procedures.
• Follow and enforce all employee housing rules, policies, and procedures.
• Organize and maintain accurate resident files.
• Coordinate all facility needs and work with supervisor to oversee with the maintenance technician and housekeeping team within all Copper Mountain Employee Housing.
• Assist in conducting seasonal room inspections.
• Send out arrears notices and follow up with residents regarding balances on account.
• Clearly review account activity with residents as needed.
• Manage room assignments and room changes through Rent Manager software.
• Communicate professionally with all hiring managers as required.
• Accurately accept, process, and deposit payment from residents in the form of cash, credit cards, and checks.
• Maintain a clean and organized workspace.
• Help to set up, clean, and rearrange rooms as needed.
• Assist with housekeeping tasks – setting temp rooms, doing laundry, and preparing rooms for resident arrival.
• Assist supervisor in training and development for the Resident Advisor program.
• Support and promote all Resident Advisor events.
• Participate in the planning, presentation, and execution of Employee Housing Culture sessions.
• Act as primary contact and resource for all residents and guests within Copper Mountain Employee Housing.
• Collaborate and assist in the coordination of group lodging within Copper Mountain Employee Housing.
• Conflict Resolution - Assist in resolving any resident conflicts through professional, courteous, and solution minded actions and behaviors.
• Promote and support building and resort-wide Waste Reduction initiatives.

Employee Experience (HR) Front Desk

• Assist and support the Employee Experience (HR) front desk operations as required.

Other Duties As Assigned

• This job description is an overview of the scope of responsibilities for the Employee Housing Specialist and is not intended to be an exclusive list of job tasks and expectations. With the evolution of Copper Mountain, the responsibilities of this position may change. The Employee Housing Specialist must be prepared to accept new responsibilities and transfer others.
• Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

Supervisory Responsibilities

• This position has no direct reports but will assist in the training and development of the Resident Advisors. Ability to exercise strict confidentiality involving all employee information including, but not limited to: personnel files, wage data, EEO information, etc.

Personal Attributes

• Is honest and has the highest integrity.
• Is able to handle and manage confidential information.
• Professional appearance. Adheres to all grooming standards.
• Follows established policies and procedures.
• Is supportive of Core Values.
• Sets the example for others and is above reproach.
• Has the highest level of customer services skills.
• Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
• Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people.
• Can handle fast paced, potentially high-pressure environments.
• Is flexible with hours and days of work.
• Willing to work any hours of the day, any days of the week.
• Prioritizes and re-prioritizes personal time and work to ensure good work-life balance.
• Ability to communicate clearly.
• Ability to use touch typing skills and 10-key.

Basic Requirements

• Must have the ability to lift up to 50 lb. or carry for 100 yards throughout an 8-10 hour workday.
• Must be able to demonstrate safe lifting techniques for moving furniture into employee housing units.
• Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.
• Must have a valid US Driver’s license.
• Pushing/Pulling
• Concentrated reading and writing
• Must be at least 18 years old

Preferred Experience And Special Skills

• High School Diploma required. Some college work is preferred.
• 1-year administrative experience required. Experience in property management or residence life a plus.
• Must have excellent organization skills with a great level of attention to detail.
• Requires the ability to react quickly in crisis situations and under extreme conditions.
• The ability to promote a fun, animated environment while also maintaining a professional demeanor.
• Effective written and oral communication skills. A desire to be creative and take initiative.
• Administrative skills with MS Office and ability to learn other programs quickly.
• General knowledge of accounting a plus.
• Be accountable for daily station open/closing: floats, cash-out monies, and closing reports – including taking the time to resolve any over/short closing issues and providing any necessary back-up for daily transactions.
• Minimum 2 years cash-handling experience required.

This position will be posted and accepting applications until Wednesday, September 24th.

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.

Can you see yourself here- Apply now!