JOB INFORMATION
Requisition ID: 11654
Number of Vacancies: 1
Department: Streetcar Infrastructure (20000709) - Streetcar Way Supervision (30000215)
Salary Information: $61,880.00 - $77,368.20
Pay Scale Group: 5SA
Employment Type: Regular
Weekly Hours: 35 Off Days: Saturday and Sunday Shift: Day (Onsite)
Posted On: August 15, 2025
Last Day to Apply: August 22, 2025
Reports to: Manager, Streetcar Way

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

What You Will Do

We are currently seeking a Support Clerk to join our Streetcar team! The Support Clerk will be responsible for providing general administrative and clerical support to the manager and staff within this section.

What You Will Do

• Maintain various databases and ensuring accurate and detailed information is inputted accordingly to ensure that staff can schedule maintenance work in a timely and priority manner and producing various reports.
• Assist with the monitoring, tracking and updating of information/data/records, ensuring accuracy and following up as required.
• Maintain records for all employees in the section and ensures confidentiality is maintained.
• Prepare payroll for section employees and maintain up-to-date attendance and vacation entitlements and reports.
• Receive daily hourly employee attendance sheets; monitors, inputs and maintain a database of all overtime hours on operating and capital jobs.
• Prepare correspondence and documentation on behalf of the section in accordance with corporate and department standards, including detailed memos, reports, meeting minutes, technical documents, agenda, etc.
• Liaise with other colleagues/support staff, other departments, and/or external parties concerning routine matters under the direction of department staff.
• Maintain a central file system, updates file lists as required, assign codes and ensure correspondence are filed correctly.
• Coordinate and schedule required training courses for employees.
• Provide assistance to hourly employees in the section on matters relating to corporate policies, the Collective Agreement and departmental procedures.
• Facilitate the procurement of supplies, materials and services for the section/department.
• Assist with other duties and tasks, and provide back up support, as required.

What Skills Do You Bring

• Use office technology, software and applications
• Maintain documentation and historical records
• Plan and organize activities / projects to meet section and organizational goals
• Create, document, and manage information and records

What Qualifications Do You Bring

• Completion of secondary school education or a combination of education, training and experience deemed to be equivalent.
• Your application will reveal strong experience in a relevant clerical or administrative role.
• You must have sound knowledge of modern office practices, procedures and equipment.
• Your must have strong working knowledge of personal computer applications, data entry methods and software applications relevant to the work (i.e. MS Office, Maximo, etc.).
• Strong typing/word processing skills are required including an excellent knowledge of grammar, punctuation, and spelling, along with basic mathematical skills,
• You must have effective communication and interpersonal skills.
• Must be detail-oriented, with strong analytical and organizational skills.
• Your application will also reveal a strong ability to handle several responsibilities at once, under minimal supervision.
• Must have or acquire a thorough knowledge of departmental and corporate policies and procedures applicable to the work performed; including sections of the Collective Agreement relevant to the work performed (i.e. issuance of clothing, safety footwear allowance, vacation entitlement, lieu days, overtime, leave of absence, etc.).
• Knowledge of streetcar operations and track maintenance terminology would be beneficial.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• One of the great benefits of being a full-time TTC employee is becoming a member of the TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.