Manager of Dental Services
Top Benefits
About the role
About Us
IPAC Consulting is a national leader in Infection Prevention and Control (IPAC) and Health & Safety (H&S), providing compliance, education, and risk management services across multiple sectors. Our Dental Division works closely with dental practices across Canada, ensuring compliance with IPAC and H&S standards while delivering exceptional client service.
We are seeking a dynamic and experienced Manager of Dental Services to lead this division, oversee consultants, and maintain the highest standards of quality and client satisfaction. This role combines operational leadership, client relationship management, and business development.
What You’ll Do
Leadership & Quality Control
Oversee and support a team of dental IPAC consultants, ensuring high-quality service delivery. Monitor and maintain quality assurance across all dental projects, reports, and deliverables. Mentor consultants and provide technical guidance on IPAC and H&S standards.
Client Engagement & Relationship Management
Act as the primary contact for key dental clients, ensuring satisfaction and proactive problem-solving. Go the extra mile to deliver an outstanding client experience. Manage escalated client concerns and ensure timely resolution.
Business Development & Growth
Drive revenue growth by identifying and securing new business opportunities within the dental sector. Build strategic relationships with industry leaders, associations, and prospective clients. Represent IPAC Consulting at dental conferences, trade shows, and events to promote services and close new contracts.
Strategic Planning & Innovation
Collaborate with senior leadership to develop new service offerings tailored to the dental industry. Drive continuous improvement initiatives to enhance efficiency and client value.
What We’re Looking For
Education
Post-secondary education in Infection Prevention and Control (IPAC) is required. Additional background in Dental Hygiene, Dentistry, or a related healthcare field is strongly preferred.
Experience
Strong background in dental IPAC and/or Health & Safety compliance. Previous leadership or supervisory experience in a dental or healthcare setting. Business development experience with a proven ability to achieve sales or revenue targets.
Skills
Excellent communication, interpersonal, and leadership skills. Strong organizational abilities and attention to detail. Ability to thrive in a fast-paced, client-focused environment.
Other
Willingness to travel within Canada for client visits and industry events. Valid driver’s license and clean driver’s abstract. Why Join IPAC Consulting?
Lead a growing division in a company that values innovation and excellence. Work with a collaborative, client-focused team.
Competitive salary and benefits, including
Extended health and dental coverage Paid time off Tuition and professional development support Ready to Lead and Elevate Dental Compliance Standards?
Apply now by submitting your resume and cover letter through our online application page.
Not the right fit? Search for Dental Services jobs in Woodstock, Ontario, Canada
About IPAC CONSULTING
IPAC Consulting offers infection control expertise to various sectors in health care, including Dental, Long-term Care, and construction of health care facilities. Our team consists of experienced Certified Infection Control Practitioners with extensive education and experience in Infection Control in acute, ambulatory, and long-term care. We are pleased to offer our clients individualized packages to suit your needs, offering independent infection control reviews, policies and procedures, blueprint/drawing reviews, and consulting services.
Similar Jobs
Manager of Dental Services
Top Benefits
About the role
About Us
IPAC Consulting is a national leader in Infection Prevention and Control (IPAC) and Health & Safety (H&S), providing compliance, education, and risk management services across multiple sectors. Our Dental Division works closely with dental practices across Canada, ensuring compliance with IPAC and H&S standards while delivering exceptional client service.
We are seeking a dynamic and experienced Manager of Dental Services to lead this division, oversee consultants, and maintain the highest standards of quality and client satisfaction. This role combines operational leadership, client relationship management, and business development.
What You’ll Do
Leadership & Quality Control
Oversee and support a team of dental IPAC consultants, ensuring high-quality service delivery. Monitor and maintain quality assurance across all dental projects, reports, and deliverables. Mentor consultants and provide technical guidance on IPAC and H&S standards.
Client Engagement & Relationship Management
Act as the primary contact for key dental clients, ensuring satisfaction and proactive problem-solving. Go the extra mile to deliver an outstanding client experience. Manage escalated client concerns and ensure timely resolution.
Business Development & Growth
Drive revenue growth by identifying and securing new business opportunities within the dental sector. Build strategic relationships with industry leaders, associations, and prospective clients. Represent IPAC Consulting at dental conferences, trade shows, and events to promote services and close new contracts.
Strategic Planning & Innovation
Collaborate with senior leadership to develop new service offerings tailored to the dental industry. Drive continuous improvement initiatives to enhance efficiency and client value.
What We’re Looking For
Education
Post-secondary education in Infection Prevention and Control (IPAC) is required. Additional background in Dental Hygiene, Dentistry, or a related healthcare field is strongly preferred.
Experience
Strong background in dental IPAC and/or Health & Safety compliance. Previous leadership or supervisory experience in a dental or healthcare setting. Business development experience with a proven ability to achieve sales or revenue targets.
Skills
Excellent communication, interpersonal, and leadership skills. Strong organizational abilities and attention to detail. Ability to thrive in a fast-paced, client-focused environment.
Other
Willingness to travel within Canada for client visits and industry events. Valid driver’s license and clean driver’s abstract. Why Join IPAC Consulting?
Lead a growing division in a company that values innovation and excellence. Work with a collaborative, client-focused team.
Competitive salary and benefits, including
Extended health and dental coverage Paid time off Tuition and professional development support Ready to Lead and Elevate Dental Compliance Standards?
Apply now by submitting your resume and cover letter through our online application page.
Not the right fit? Search for Dental Services jobs in Woodstock, Ontario, Canada
About IPAC CONSULTING
IPAC Consulting offers infection control expertise to various sectors in health care, including Dental, Long-term Care, and construction of health care facilities. Our team consists of experienced Certified Infection Control Practitioners with extensive education and experience in Infection Control in acute, ambulatory, and long-term care. We are pleased to offer our clients individualized packages to suit your needs, offering independent infection control reviews, policies and procedures, blueprint/drawing reviews, and consulting services.