About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Accounts Payable Process Analyst is responsible for leading the development, implementation, and continuous improvement of accounts payable processes within the Ariba Invoice Management and SAP systems, including functional support for the relish and Smartdoc invoice processing applications. This role ensures operational excellence, system integrity, and cross-functional alignment to support accurate financial reporting and efficient AP operations.
Responsibilities Process Leadership
- Design, implement, and refine best practices for Ariba and SAP Accounts Payable (including Relish and Smartdoc) workflows to enhance efficiency, accuracy, and compliance.
- Develop and maintain comprehensive documentation and training materials to support scalable AP operations.
- Collaborate with internal departments (Tax, Customer Relations, Baggage Claims, Refunds, Procurement, Treasury) to align AP processes with business needs and regulatory requirements.
- Lead initiatives to ensure compliance with 52-109 documentation standards and proactively address internal control gaps.
- Review and validate journal entries and account reconciliations to ensure financial integrity.
- Serve as acting Manager, Accounts Payable when required, providing leadership and continuity.
Systems Optimization & Application Support
- Conduct business process analysis and translate requirements into system enhancements and configurations.
- Monitor and optimize system performance to ensure AP processes function reliably and efficiently.
- Develop and deliver ad-hoc reports, dashboards, and data extracts to support decision-making and performance tracking.
- Support internal and external audits by providing system documentation and technical insights.
- Troubleshoot and resolve data interface issues, ensuring seamless integration between Ariba modules and SAP.
Change Management & Continuous Improvement
- Lead the identification, prioritization, and execution of change requests for Ariba and SAP AP systems.
- Develop business cases and financial justifications for system enhancements and process improvements.
- Partner with Ariba Support to implement upgrades, releases, and new functionalities.
- Oversee testing, documentation, and user training to ensure successful adoption of changes.
- Promote awareness of system updates and audit requirements across user groups.
Incident & Service Management
- Act as the functional lead for incident resolution, coordinating with Air Canada’s AMS provider and Ariba support teams.
- Manage service tickets, escalate issues appropriately, and ensure timely resolution.
- Champion problem management practices to prevent recurring issues and improve service quality.
- Provide after-hours support as needed to accommodate global operations.
Qualifications
- Completion of CPA coursework in Introductory Financial Accounting and Intermediate Financial Reporting 1 (asset).
- Proven experience in Accounts Payable operations and process optimization (asset).
- Hands-on experience with Ariba and SAP systems (asset).
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong analytical, problem-solving, and project management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and stakeholder engagement skills.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Conditions Of Employment Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
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About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Accounts Payable Process Analyst is responsible for leading the development, implementation, and continuous improvement of accounts payable processes within the Ariba Invoice Management and SAP systems, including functional support for the relish and Smartdoc invoice processing applications. This role ensures operational excellence, system integrity, and cross-functional alignment to support accurate financial reporting and efficient AP operations.
Responsibilities Process Leadership
- Design, implement, and refine best practices for Ariba and SAP Accounts Payable (including Relish and Smartdoc) workflows to enhance efficiency, accuracy, and compliance.
- Develop and maintain comprehensive documentation and training materials to support scalable AP operations.
- Collaborate with internal departments (Tax, Customer Relations, Baggage Claims, Refunds, Procurement, Treasury) to align AP processes with business needs and regulatory requirements.
- Lead initiatives to ensure compliance with 52-109 documentation standards and proactively address internal control gaps.
- Review and validate journal entries and account reconciliations to ensure financial integrity.
- Serve as acting Manager, Accounts Payable when required, providing leadership and continuity.
Systems Optimization & Application Support
- Conduct business process analysis and translate requirements into system enhancements and configurations.
- Monitor and optimize system performance to ensure AP processes function reliably and efficiently.
- Develop and deliver ad-hoc reports, dashboards, and data extracts to support decision-making and performance tracking.
- Support internal and external audits by providing system documentation and technical insights.
- Troubleshoot and resolve data interface issues, ensuring seamless integration between Ariba modules and SAP.
Change Management & Continuous Improvement
- Lead the identification, prioritization, and execution of change requests for Ariba and SAP AP systems.
- Develop business cases and financial justifications for system enhancements and process improvements.
- Partner with Ariba Support to implement upgrades, releases, and new functionalities.
- Oversee testing, documentation, and user training to ensure successful adoption of changes.
- Promote awareness of system updates and audit requirements across user groups.
Incident & Service Management
- Act as the functional lead for incident resolution, coordinating with Air Canada’s AMS provider and Ariba support teams.
- Manage service tickets, escalate issues appropriately, and ensure timely resolution.
- Champion problem management practices to prevent recurring issues and improve service quality.
- Provide after-hours support as needed to accommodate global operations.
Qualifications
- Completion of CPA coursework in Introductory Financial Accounting and Intermediate Financial Reporting 1 (asset).
- Proven experience in Accounts Payable operations and process optimization (asset).
- Hands-on experience with Ariba and SAP systems (asset).
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong analytical, problem-solving, and project management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and stakeholder engagement skills.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Conditions Of Employment Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.