How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join AWIN!

Headquartered in Thornhill Ontario, we are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.

Due to our continued growth, our Volkswagen Villa dealership is looking for a Shuttle Driver/Lot Attendant to join our amazing team!

This position is a great way to get into the Automotive industry.

a) Job Purpose Shuttle Driver:

The Shuttle Driver will transport passengers as a customer service element provided by the dealership. S/he is responsible for picking-up or dropping off customers to and from the location of their choice within the dealerships shuttle boundaries. The Shuttle Driver will have to work in response to an in-person or a radio/telephone relayed request by the dealership. S/he is responsible for recording all pickups and drop offs on the company log, record daily mileage, ensure the company vehicle is in good working condition, provide friendly service and apply defensive driving techniques to uphold the safety of all passengers.

Responsibilities

• Drive customers to various destinations while their vehicles are being repaired.
• Keep a log of the trips, which include the names of the customers, their destinations, and where they were picked up.
• Operate all company equipment needed to communicate with company dispatchers such as radio, mobile phone or computer in order to receive information and updates.
• Contact the dealership in the event of an interruption in the service.
• Notify the department manager when the shuttle needs servicing.
• Assist customers with entering and exiting the vehicle when necessary.
• Test shuttle before and after shift to ensure lights, brakes, windshield wipers, and tire pressure are in proper working condition.
• Demonstrate behaviours consistent with the Company's Vision, Mission, and Values in all interactions with customers and co-workers.
• Perform other tasks, based on management requirements and instructions.
• Adhere to the regulations outlined in Ontario’s Highway Traffic Act.
• Keep apprised of all applicable federal, provincial and local laws which govern operating a vehicle
• Other duties as assigned.

Qualifications

• Valid Ontario G Driver’s Licence
• Clear Driver’s Abstract
• High school diploma or equivalent
• Experience in all aspects of customer service and people management
• Professional appearance
• Ability to read and comprehend instructions and information
• Good judgement
• Ability to work efficiently in a high-pressure environment

Personal Attributes

• Passion, motivation, focus and leadership skills.
• Results focused approach.
• Team player.
• Strong communication skills both written and verbal.
• Ability to influence, negotiate and mediate effectively.
• Strong attention to detail.
• Ability to maintain confidentiality and professionalism.
• Excellent interpersonal and team building skills.
• Strong time management and organizational skills.
• Honest, courteous and able to demonstrate strong work ethics.
• Driven and ability to work with minimum supervision.

b) Job Purpose Lot Attendant

The Lot Attendant assists in the service department. This position maintains the cleanliness and organization of the service department and service lot. Responsibilities also include the safe transportation of all dealership/customer vehicles.

Core Accountabilities

• Organize vehicles in service parking lot.
• Inspect vehicles for damage and verify accessories listed on the invoice.
• Safely transport clients to and from destinations with dealerships shuttle as requested.
• Help prepare vehicles for delivery and pick up/wash vehicles.
• Catalogue and store keys.
• Perform daily inspection of lot for unlocked vehicles and lot security.
• Ensure the lot is arranged, organized and free from litter and debris.
• Clean and remove garbage from the shop as required.
• Maintain walkway accessibility in increment weather.
• Other duties as assigned. For example, shuttle driver duties, valet parking, assist the Sales Lot Attendants as needed.

Requirements

• High school diploma or equivalent
• Valid Ontario G Driver’s Licence
  • Clear Driver’s Abstract
• Ability to read and comprehend instructions and information
• Good judgement
• Ability to work efficiently in a high-pressure environment
• Must have manual transmission driving experience

Personal Attributes

• Customer focus
• Keen attention to detail.
• Quality orientation
• Time management
• Creative and innovative thinking
• Accountability and dependability
• Decision making and judgment
• Operating equipment
• Ethics and integrity
• Planning and organizing
• Communication
• Energy and stress management

Physical and Work Demands

• Physically demanding position.
• Stand six to eight hours per day.
• Exposed to outdoor environment, noise, vibrations, dust, exhaust fumes, and a variety of other hazardous and non-hazardous materials.
• Bending, stretching, lifting, climbing and reaching.
• Walking about the dealership and the lots
• Using physical and manual dexterity.
• Using equipment consistent with industry standard
• Driving a vehicle

Benefits

• We offer competitive salaries and generous benefits!
• Excellent Group Benefits package.
• Group RRSP Contribution program.
• Work/life balance.
• Training and support programs.
• Boot and tool allowance.
• Tuition reimbursement program.
• Corporate support.
• Mentorship and development.
• Unlimited careers opportunities within our automotive group.

APPLY FOR A REWARDING CAREER TODAY!

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

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