Job Description: Joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless. Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding, and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all. Dentsu Creative is an agency of dentsu. JOB DESCRIPTION As a Group Account Director at dentsu Creative, you will play a pivotal role in leading the strategic execution of client initiatives—ensuring deliverables are met with excellence, on brief, on time, and within budget. You will serve as a trusted partner to clients, fostering strong, collaborative relationships and driving business growth through insight‑led, inclusive, and culturally aware solutions. In this leadership position, you will guide account planning and management while mentoring, supporting, and empowering a diverse team of Account Directors and Supervisors. Your approach will model empathy, equity, and collaboration, ensuring all voices are valued and that the work reflects our shared values, client objectives, and commitment to representation. RESPONSIBILITIES Lead the development and delivery of innovative, strategic, and commercially impactful solutions that align client goals with agency values and principles of inclusivity. Build and nurture collaborative, trust‑based client relationships, ensuring the team consistently delivers exceptional service and strategic value. Translate the agency vision into actionable business plans that drive measurable results and reflect a commitment to equity, inclusion, and creative excellence. Manage and grow senior-level client partnerships, ensuring alignment with relationship strategy and commercial frameworks. Provide inclusive, empathetic leadership to a high‑performing and integrated team—ensuring diverse perspectives are welcomed, supported, and leveraged to meet client and agency objectives. Champion professional development through coaching, mentoring, and skill‑building initiatives, fostering a culture of continuous learning, belonging, and growth. Conduct performance development reviews and create tailored growth plans for direct reports, offering clear, constructive, and ongoing feedback. Establish clear objectives and KPIs, ensuring transparent tracking and consistent achievement across the team. Identify and pursue responsible business development opportunities across existing and prospective clients, leveraging knowledge of dentsu’s products and services to deliver ambitious, values‑driven solutions. QUALIFICATIONS Minimum 8 years of experience in a comparable role, including at least 3 years of people leadership. Proven ability to develop strategic communications plans and deliver thoughtful, client‑centric recommendations. Skilled in managing stakeholder expectations and building trust across diverse internal and external teams. Experience supporting new business initiatives at the network or brand level. Exceptional verbal and written communication skills, with the ability to communicate clearly with a wide range of audiences. Demonstrated success in cultivating long‑term, sustainable client relationships. Experience in Automotive sectors is considered a strong asset. Additional Information Vacancy: Is this posting for the purposes of filling an existing vacancy? [Y/N]- Yes The salary range for this position is CAD $130k-$145k Actual salary within the salary range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees. AI Disclosure: [dentsu] utilizes artificial intelligence tools as part of its recruitment process, as during the sourcing and screening stages. All other parts of the dentsu application and hiring processes do not utilize artificial intelligence tools. We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact Canada.Recruitment@dentsu.com or to begin a conversation about your individual accessibility needs throughout the hiring process. #LI-NC1 Location: Toronto Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work