Senior Business Analyst – Power Platform
About the role
The role
Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight . Join us and be a part of the future of interactive entertainment!
At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law. The Senior Business Analyst/Power Platform Expert will play a key role in shaping and optimizing our corporate tools. Partnering closely with internal stakeholders, external vendors, and cross‑functional back‑office teams, this person will analyze business needs, evaluate and design solutions, and oversee end‑to‑end delivery to ensure that new features are robust, scalable, and aligned with our operational goals.
In this role you will :
- Take ownership of D365 CRM and related solutions, acting as subject‑matter expert across Sales, Project Operations, Customer Service and custom applications.
- Leverage the Power Platform (Power Apps, Power Automate, Dataverse) to enhance and extend CRM functionalities.
- Optimize and maintain integrations between CRM and other internal systems (Azure, HRIS, ERP, Power BI, etc.).
- Define data governance standards and establish internal CRM best practices to ensure consistency and quality.
- Collaborate with stakeholders to analyze, evaluate and refine business and end‑user needs.
- Document processes and technical solutions, while supporting the team in work methodologies such as Agile Scrum and DevOps.
What we're looking for :
- Expert in Power Platform (5+ years) with knowledge of Project Operations, Sales, and Customer Service apps.
- Strong analytical and problem‑solving abilities with the autonomy to work with minimal supervision.
- Organized and familiar with Agile Scrum methodology.
- Functional understanding of administrative processes (Sales, Finance, HR, Recruitment, Support).
- Excellent communication skills in French and English, with strong interpersonal abilities.
About Behaviour Interactive
Behaviour Interactive is the largest Canadian gaming studio, with more than 1,300 employees worldwide. Behaviour is best known for its flagship franchise, the multiplayer survival horror game Dead by Daylight™, which has entertained over 60 million players across multiple platforms. The studio is currently expanding its portfolio of original IP with multiple projects. Behaviour has also established itself as one of the world’s foremost providers of external development services. The company has partnered with many of the gaming industry’s leaders, including Microsoft, Sony, EA, Warner, Netflix, and Take-Two, among many others. Over 30 years, Behaviour has developed an unparalleled, award-winning culture. The company was named one of the Best Places To Work in Canada by GamesIndustry.biz, and has been recognized with Deloitte Canada’s Enterprise Fast 15 and Best Managed Company awards. Headquartered in Montreal, Behaviour has expanded its global presence with studios in Toronto (Behaviour Toronto), Seattle (Midwinter Entertainment), and the United Kingdom (Behaviour UK – North and Behaviour UK – South) and in Rotterdam (Behaviour Rotterdam). For more information, visit www.bhvr.com.
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Senior Business Analyst – Power Platform
About the role
The role
Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight . Join us and be a part of the future of interactive entertainment!
At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law. The Senior Business Analyst/Power Platform Expert will play a key role in shaping and optimizing our corporate tools. Partnering closely with internal stakeholders, external vendors, and cross‑functional back‑office teams, this person will analyze business needs, evaluate and design solutions, and oversee end‑to‑end delivery to ensure that new features are robust, scalable, and aligned with our operational goals.
In this role you will :
- Take ownership of D365 CRM and related solutions, acting as subject‑matter expert across Sales, Project Operations, Customer Service and custom applications.
- Leverage the Power Platform (Power Apps, Power Automate, Dataverse) to enhance and extend CRM functionalities.
- Optimize and maintain integrations between CRM and other internal systems (Azure, HRIS, ERP, Power BI, etc.).
- Define data governance standards and establish internal CRM best practices to ensure consistency and quality.
- Collaborate with stakeholders to analyze, evaluate and refine business and end‑user needs.
- Document processes and technical solutions, while supporting the team in work methodologies such as Agile Scrum and DevOps.
What we're looking for :
- Expert in Power Platform (5+ years) with knowledge of Project Operations, Sales, and Customer Service apps.
- Strong analytical and problem‑solving abilities with the autonomy to work with minimal supervision.
- Organized and familiar with Agile Scrum methodology.
- Functional understanding of administrative processes (Sales, Finance, HR, Recruitment, Support).
- Excellent communication skills in French and English, with strong interpersonal abilities.
About Behaviour Interactive
Behaviour Interactive is the largest Canadian gaming studio, with more than 1,300 employees worldwide. Behaviour is best known for its flagship franchise, the multiplayer survival horror game Dead by Daylight™, which has entertained over 60 million players across multiple platforms. The studio is currently expanding its portfolio of original IP with multiple projects. Behaviour has also established itself as one of the world’s foremost providers of external development services. The company has partnered with many of the gaming industry’s leaders, including Microsoft, Sony, EA, Warner, Netflix, and Take-Two, among many others. Over 30 years, Behaviour has developed an unparalleled, award-winning culture. The company was named one of the Best Places To Work in Canada by GamesIndustry.biz, and has been recognized with Deloitte Canada’s Enterprise Fast 15 and Best Managed Company awards. Headquartered in Montreal, Behaviour has expanded its global presence with studios in Toronto (Behaviour Toronto), Seattle (Midwinter Entertainment), and the United Kingdom (Behaviour UK – North and Behaviour UK – South) and in Rotterdam (Behaviour Rotterdam). For more information, visit www.bhvr.com.