**Location:**Prosserman JCC, 4588 Bathurst Street, North York ON (Bathurst and Sheppard)

**Rate:**From $18.00 per hour
**Required Shifts:**Fridays and Saturdays
Availability Required: Please share availability in application.

Weekdays and weekends (day and evening, available for at least 2 shifts)

Who We Are: The Jewish Community Centre (JCC) is more than just a workplace—it’s a vibrant hub of culture, connection, and community. As

one of the largest engagement platforms in the Greater Toronto Area, we offer a diverse range of programs, including arts, fitness,

education, daycare, summer camps, and more.

With a bold goal to triple our community engagement by 2026, we are on a transformative path to become the beating heart of

Jewish life in the region. Join us in shaping the future of the JCC experience for 75,000+ people annually!

Are you our next Membership Experience Associate?

At your core, you're a superbcommunity connectorwith a strong flair for helping people and providing exceptional customer service.

Jewish culture, traditions, and a connection to Israelare evident in your passionate and friendly interactions. You are also able to

work a**flexible schedule including some evenings and weekends.**Your English language skills are superior, oral and written, and if

you speak Hebrew and/or Russian it is a huge asset. This position supports our front-line Membership Sales and Programs teams by

providing the following essential service functions:

• Greet and assist members and guests, ensuring a positive first and last impression.
• Provide accurate and helpful information about JCC programs, services, and events through in-person interactions, phone

calls and emails

• Promote and sell JCC programs, classes, and special events.

• Stay informed on program updates and new offerings.

• Provide wayfinding assistance, distribute towels and wristbands at the main floor atrium desk.

• Maintain cleanliness and organization at the fitness floor desk, including restocking wipes, tidying weights, vacuuming turf,

assisting with equipment checks, and performing minor repairs.

• Handle administrative tasks as needed.

• Support sales and service teams with tours, introductions, meeting bookings, confirmations, and new member onboarding.

• Professionally address and resolve complaints, escalating to a supervisor when necessary.

• Ensure smooth communication and shift transitions within the team.

• Submit and follow up on maintenance requests with facilities and property management.

• Represent the JCC by engaging with members and guests, helping them feel 'at home.'

• Actively participate in JCC programs and events to enhance the community experience.

What do you bring?

• Superior customer service skills

• At least one year in a customer facing role

• Excellent oral and written communication in English (Hebrew or Russian is an asset)

• A positive and optimistic approach in problem solving and team collaboration

• Ability to multitask and manage multiple priorities effectively

• Strong technological skills and ability to support members who need guidance

• Commitment to the mission of the JCC and comfortable working for a non-profit organization

• A passion for serving in the Jewish community

Perks & Benefits:

• Discounted JCC Membership – Access to our fitness centers, classes, and programs.

• A flexible, people-centered work environment that values your well-being.

• Free parking

Ready to Make an Impact? Apply Today!

We welcome candidates from all backgrounds and experiences—don’t self-select out if you don’t meet every requirement. If this

role excites you, we want to hear from you!

Please e-mail Mari Beiles, Human Resources Generalist atmari@srcentre.cabyMarch 31, 2026with yourresume and weekly availabilityforyear-round/school year. The JCC does not use AI for screening.

We appreciate your application; however, we will only be contacting the candidates we wish to interview.