Unit Clerk - Correctional Health Services
About the role
Port Coquitlam, Canada
Regular,Full-Time
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Program
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Category
Clerical/Secretarial Administrative/Administrative Resource Team
Requisition number
202182E
Date posted
07/30/2026
Job Summary
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority client safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the general supervision of the Manager, Health Services and in accordance with the vision, mission and values of the PHSA Correctional Health Services , acts as a member of the client care team by performing a variety of trauma informed clerical duties utilizing computerized software programs in support of the operation of the unit such as acting as a communication link for the unit, providing receptionist functions, transcribing physicians’ orders, coordinating client appointments, assembling and maintaining client charts. Performs job duties through a Trauma Informed Care Framework and Indigenous Cultural lens
Duties/Accountabilities
Provides receptionist functions by performing duties such as supporting visitors to Health Centre, supporting clients, assisting staff and volunteers, answering telephones, providing information and/or forwarding inquiries to appropriate personnel to facilitate a steady flow of foot traffic and coordination of telephone calls. Maintains client paper charts and in the Primary Assessment and Care (PAC) system by performing duties such as receiving admission documentation, creating clinical records using appropriate forms/layout in accordance with established procedures, ensuring material is labeled with client information, contacting Clinical Records or other facilities for archived client documentation, thinning clinical records, filing material such as lab results into relevant sections, completing the clinical record upon discharge, and ensuring all records are maintained in PAC. Prioritizes, processes, and transcribes physicians’ orders according to established procedures through methods such as checking clinical records in PAC and paper chart to identify new orders, forwarding STAT items to nursing personnel, telephoning rush requests, completing required paperwork/Kardex for items such as blood work or dietary changes, entering information/requests into computerized systems, and confirming completion of orders prior to initialing by the registered nurse/registered psychiatric nurse. Takes minutes of unit meetings and distributes to all staff after review by Manager. Performs staffing functions such as maintaining accuracy of roster changes, posting vacation rosters for staff picks and providing a completed copy to the Manager, ensuring absences are recorded on ward timesheets, ensuring appropriate documents are completed and forwarded as directed by the manager, and advising Pay Office promptly of actions which affect employees’ pay. Establishes a bring forward system for attendance and other issues for follow-up purposes. Arranges appointments and/or schedules outpatient booking for clients in collaboration with consult services by contacting designated services, obtaining times, recording appointments in clinical records, maintaining booking listings, providing instructions and notifying required personnel, and adjusting arrangements as directed. Arranges transportation for clients in coordination with BC Corrections Staff as required for discharge, transfer, appointments and /or outings in collaboration with BC Corrections Staff by methods such as contacting BC Ambulance Service pursuant to appointment and other time schedules. Coordinates the transmittal of facsimile messages by operating equipment and distributing material received. Receives, records, and transmits test results/medical information to physicians, nursing staff and others, according to established procedures. Compiles designated material for distribution by gathering documentation, organizing into appropriate formats, photocopying and/or arranging for duplication through centralized printing and distribution services. Maintains unit levels of stationery and facilitates equipment maintenance through methods such as identifying stationery requirements, troubleshooting office equipment problems, receiving requests for maintenance, and completing/signing/forwarding requisitions/forms to meet the unit’s usage patterns, needs and operations. Maintains a standardized filing system. Preparing and maintaining statistics and other information as directed by the manager by: recording information, performing arithmetic calculations, summarizing and/or entering data into computerized systems and entering commands to generate reports for review by designated staff. Tracks client certifications for renewal, communicates changes in patient status to appropriate personnel, maintains current data and inputs same to support system applications. Arranges and coordinates with other health care clinical staff any appropriate discharge information or medication the client may require upon discharge. Performs other related duties as assigned.
Qualifications
Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience, or an equivalent combination of education, training, and experience.
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Internal job portal
Current employees must apply through the internal job portal (link is external) .
If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
SVG
PHSA’s values and Coast Salish Teachings
PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.
Learn more about PHSA’s values and teachings
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Sign up for job alerts
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Learn about new career opportunities
Be the first to know about new jobs at PHSA with recent postings sent straight to you!
Email Address
Job Categories
Call Taker / DispatcherClerical/Secretarial Administrative/Administrative Resource TeamCommunicationsCommunity Health ServicesData AnalyticsDentalDentistryFinance / PayrollHealth Information ManagementHuman Resources/ OH&S / EducationIndigenous HealthInformation TechnologyLab PathologyLegal, Privacy, and RiskManagementMedical ImagingMedical LeadershipMental HealthMental Health Support ServicesMolecular Imaging and TherapyNew Grad NurseNursing/Licensed Practical NurseNutritionOperations & Strategy ManagementParamedicPatient Care Support ServicesPharmacyPhysiciansProject ManagementPsychiatryPsychologyQuality and SafetyRadiation TherapyResearchRespiratory TherapyRespiratory Therapy Social WorkSonographySupply Chain/Purchasing/LogisticsSupport ServicesTherapy ServicesTrades
Call Taker / Dispatcher
Clerical/Secretarial Administrative/Administrative Resource Team
Communications
Community Health Services
Data Analytics
Dental
Dentistry
Finance / Payroll
Health Information Management
Human Resources/ OH&S / Education
Indigenous Health
Information Technology
Lab Pathology
Legal, Privacy, and Risk
Management
Medical Imaging
Medical Leadership
Mental Health
Mental Health Support Services
Molecular Imaging and Therapy
New Grad Nurse
Nursing/Licensed Practical Nurse
Nutrition
Operations & Strategy Management
Paramedic
Patient Care Support Services
Pharmacy
Physicians
Project Management
Psychiatry
Psychology
Quality and Safety
Radiation Therapy
Research
Respiratory Therapy
Respiratory Therapy
Social Work
Sonography
Supply Chain/Purchasing/Logistics
Support Services
Therapy Services
Trades
Select the job categories you want to be notified for. You can optionally select one or more locations as well to limit the alerts you receive to jobs in those locations.
Locations
AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock
Abbotsford
Burnaby
Campbell River
Chilliwack
Coquitlam
Courtenay
Cranbrook
Dawson Creek
Duncan
Fernie
Fort St. John
Hope
Kamloops
Kelowna
Ladner
Langley
Maple Ridge
Mission
Nanaimo
Nelson
New Westminster
Northern Bc
North Vancouver
Oliver
Parksville
Pemberton
Penticton
Port Coquitlalm
Port Coquitlam
Port Moody
Powell River
Prince George
Richmond
Saanichton
Salmon Arm
Sechelt
Squamish
Surrey
Vancouver
Vernon
Victoria
Whistler
White Rock
Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.
I accept terms of service
Current employees must apply through the internal job portal (link is external) .
If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.
Not the right fit? Search for Unit Clerk jobs in Port Coquitlam, British Columbia, Canada
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer - BC Centre for Disease Control - BC Children's Hospital - Sunny Hill Health Centre for Children - BC Mental Health and Substance Use Services - BC Renal - BC Transplant - BC Women's Hospital and Health Centre - Cardiac Services BC - Perinatal Services BC - BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- 13 annual statutory holidays with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Similar Jobs
Unit Clerk - Correctional Health Services
About the role
Port Coquitlam, Canada
Regular,Full-Time
Apply
Save job
Program
Share on social media
Category
Clerical/Secretarial Administrative/Administrative Resource Team
Requisition number
202182E
Date posted
07/30/2026
Job Summary
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority client safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the general supervision of the Manager, Health Services and in accordance with the vision, mission and values of the PHSA Correctional Health Services , acts as a member of the client care team by performing a variety of trauma informed clerical duties utilizing computerized software programs in support of the operation of the unit such as acting as a communication link for the unit, providing receptionist functions, transcribing physicians’ orders, coordinating client appointments, assembling and maintaining client charts. Performs job duties through a Trauma Informed Care Framework and Indigenous Cultural lens
Duties/Accountabilities
Provides receptionist functions by performing duties such as supporting visitors to Health Centre, supporting clients, assisting staff and volunteers, answering telephones, providing information and/or forwarding inquiries to appropriate personnel to facilitate a steady flow of foot traffic and coordination of telephone calls. Maintains client paper charts and in the Primary Assessment and Care (PAC) system by performing duties such as receiving admission documentation, creating clinical records using appropriate forms/layout in accordance with established procedures, ensuring material is labeled with client information, contacting Clinical Records or other facilities for archived client documentation, thinning clinical records, filing material such as lab results into relevant sections, completing the clinical record upon discharge, and ensuring all records are maintained in PAC. Prioritizes, processes, and transcribes physicians’ orders according to established procedures through methods such as checking clinical records in PAC and paper chart to identify new orders, forwarding STAT items to nursing personnel, telephoning rush requests, completing required paperwork/Kardex for items such as blood work or dietary changes, entering information/requests into computerized systems, and confirming completion of orders prior to initialing by the registered nurse/registered psychiatric nurse. Takes minutes of unit meetings and distributes to all staff after review by Manager. Performs staffing functions such as maintaining accuracy of roster changes, posting vacation rosters for staff picks and providing a completed copy to the Manager, ensuring absences are recorded on ward timesheets, ensuring appropriate documents are completed and forwarded as directed by the manager, and advising Pay Office promptly of actions which affect employees’ pay. Establishes a bring forward system for attendance and other issues for follow-up purposes. Arranges appointments and/or schedules outpatient booking for clients in collaboration with consult services by contacting designated services, obtaining times, recording appointments in clinical records, maintaining booking listings, providing instructions and notifying required personnel, and adjusting arrangements as directed. Arranges transportation for clients in coordination with BC Corrections Staff as required for discharge, transfer, appointments and /or outings in collaboration with BC Corrections Staff by methods such as contacting BC Ambulance Service pursuant to appointment and other time schedules. Coordinates the transmittal of facsimile messages by operating equipment and distributing material received. Receives, records, and transmits test results/medical information to physicians, nursing staff and others, according to established procedures. Compiles designated material for distribution by gathering documentation, organizing into appropriate formats, photocopying and/or arranging for duplication through centralized printing and distribution services. Maintains unit levels of stationery and facilitates equipment maintenance through methods such as identifying stationery requirements, troubleshooting office equipment problems, receiving requests for maintenance, and completing/signing/forwarding requisitions/forms to meet the unit’s usage patterns, needs and operations. Maintains a standardized filing system. Preparing and maintaining statistics and other information as directed by the manager by: recording information, performing arithmetic calculations, summarizing and/or entering data into computerized systems and entering commands to generate reports for review by designated staff. Tracks client certifications for renewal, communicates changes in patient status to appropriate personnel, maintains current data and inputs same to support system applications. Arranges and coordinates with other health care clinical staff any appropriate discharge information or medication the client may require upon discharge. Performs other related duties as assigned.
Qualifications
Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience, or an equivalent combination of education, training, and experience.
Apply Save job
Back to search result
SVG
Internal job portal
Current employees must apply through the internal job portal (link is external) .
If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
SVG
PHSA’s values and Coast Salish Teachings
PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.
Learn more about PHSA’s values and teachings
Back to top
Sign up for job alerts
SVG
Learn about new career opportunities
Be the first to know about new jobs at PHSA with recent postings sent straight to you!
Email Address
Job Categories
Call Taker / DispatcherClerical/Secretarial Administrative/Administrative Resource TeamCommunicationsCommunity Health ServicesData AnalyticsDentalDentistryFinance / PayrollHealth Information ManagementHuman Resources/ OH&S / EducationIndigenous HealthInformation TechnologyLab PathologyLegal, Privacy, and RiskManagementMedical ImagingMedical LeadershipMental HealthMental Health Support ServicesMolecular Imaging and TherapyNew Grad NurseNursing/Licensed Practical NurseNutritionOperations & Strategy ManagementParamedicPatient Care Support ServicesPharmacyPhysiciansProject ManagementPsychiatryPsychologyQuality and SafetyRadiation TherapyResearchRespiratory TherapyRespiratory Therapy Social WorkSonographySupply Chain/Purchasing/LogisticsSupport ServicesTherapy ServicesTrades
Call Taker / Dispatcher
Clerical/Secretarial Administrative/Administrative Resource Team
Communications
Community Health Services
Data Analytics
Dental
Dentistry
Finance / Payroll
Health Information Management
Human Resources/ OH&S / Education
Indigenous Health
Information Technology
Lab Pathology
Legal, Privacy, and Risk
Management
Medical Imaging
Medical Leadership
Mental Health
Mental Health Support Services
Molecular Imaging and Therapy
New Grad Nurse
Nursing/Licensed Practical Nurse
Nutrition
Operations & Strategy Management
Paramedic
Patient Care Support Services
Pharmacy
Physicians
Project Management
Psychiatry
Psychology
Quality and Safety
Radiation Therapy
Research
Respiratory Therapy
Respiratory Therapy
Social Work
Sonography
Supply Chain/Purchasing/Logistics
Support Services
Therapy Services
Trades
Select the job categories you want to be notified for. You can optionally select one or more locations as well to limit the alerts you receive to jobs in those locations.
Locations
AbbotsfordBurnabyCampbell RiverChilliwackCoquitlamCourtenayCranbrookDawson CreekDuncanFernieFort St. JohnHopeKamloopsKelownaLadnerLangleyMaple RidgeMissionNanaimoNelsonNew WestminsterNorth VancouverNorthern BcOliverParksvillePembertonPentictonPort CoquitlalmPort CoquitlamPort MoodyPowell RiverPrince GeorgeRichmondSaanichtonSalmon ArmSecheltSquamishSurreyVancouverVernonVictoriaWhistlerWhite Rock
Abbotsford
Burnaby
Campbell River
Chilliwack
Coquitlam
Courtenay
Cranbrook
Dawson Creek
Duncan
Fernie
Fort St. John
Hope
Kamloops
Kelowna
Ladner
Langley
Maple Ridge
Mission
Nanaimo
Nelson
New Westminster
Northern Bc
North Vancouver
Oliver
Parksville
Pemberton
Penticton
Port Coquitlalm
Port Coquitlam
Port Moody
Powell River
Prince George
Richmond
Saanichton
Salmon Arm
Sechelt
Squamish
Surrey
Vancouver
Vernon
Victoria
Whistler
White Rock
Your personal information is collected, used, and disclosed only for the purposes of delivering updates to you about career opportunities. Provincial Health Services Authority collects your information as authorized under section 26 (c) of the British Columbia Freedom of Information and Protection of Privacy Act (FIPPA). By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA. You may unsubscribe at any time.
I accept terms of service
Current employees must apply through the internal job portal (link is external) .
If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in.
Not the right fit? Search for Unit Clerk jobs in Port Coquitlam, British Columbia, Canada
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer - BC Centre for Disease Control - BC Children's Hospital - Sunny Hill Health Centre for Children - BC Mental Health and Substance Use Services - BC Renal - BC Transplant - BC Women's Hospital and Health Centre - Cardiac Services BC - Perinatal Services BC - BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- 13 annual statutory holidays with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.