Position Description

This role is hybrid and requires you to be at our client office (Toronto, Ontario) at a minimum 2 days per week - subject to change at any time.

Your future duties and responsibilities

• Lead end-to-end business analysis for medium to large initiatives across banking, technology, and operational portfolios.
• Facilitate requirement workshops, stakeholder interviews, and cross-functional discussions to drive clarity and alignment.
• Translate business needs into clear business requirements, functional specifications, user stories, acceptance criteria, and process flows.
• Support delivery using both Agile and Waterfall methodologies, including backlog refinement, sprint planning inputs, SDLC documentation, and stage-gate approvals.
• Analyze data and system behavior to validate requirements, identify gaps, and support solution design.
• Collaborate closely with Product Owners, Technology Leads, QA, Operations, Compliance, and vendor partners to ensure delivery meets business objectives.
• Support UAT planning and execution, including test case development and defect triage.
• Ensure adherence to governance, risk, audit, and compliance expectations.
• Contribute to continuous improvement of processes, documentation standards, and delivery practices.

Required Qualifications To Be Successful In This Role Must have skills:

• 10+ years of Business Analyst experience in technology and/or financial services.
• Strong expertise in requirements gathering, documentation, and process modelling.
• Proven ability to work in both Agile and Waterfall delivery environments.
• Excellent communication, facilitation, and stakeholder management skills.
• Strong analytical mindset with the ability to interpret data and support decision-making.
• Experience using tools such as JIRA, Confluence, Visio, Miro, or similar platforms.
• Solid understanding of banking products, payment flows, risk processes, or operational workflows.
• Preferred: Experience or exposure to AML / Financial Crime (KYC, Transaction Monitoring, Screening, Case Management, regulatory requirements).
• Preferred: Knowledge of regulatory frameworks (FINTRAC, FATF) and AML technologies (Actimize, Verafin, SAS AML, FICO).
• Bachelor's degree in Business, Technology, Finance, or equivalent experience; certifications (CBAP, CAMS, PMI-ACP) are an asset
• Technical Planning and Execution
• Team Coordination and Collaboration
• Stakeholder management and communication

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.