Benefits:

• Bonus based on performance

• Competitive salary

• Paid time off

We are looking for a professional and friendly Receptionist/Customer service Representative to join and support our team at Moulton Insurance Agency. This role is full-time in office from 9-5 Monday to Friday with advancement opportunities.

What you'll be responsible for:
Great and welcome clients in a warm and professional manner in person and on the phone
Answer, screen and forward high-volume client calls
Manage the front desk, including receiving mail and packages
Assist with administrative tasks such as data entry, filing and managing office supplies
Schedule appointments for our sales team
Check clients in for appointments and validate information
Coordinating billing activities and processing payments
Making outbound client service calls

What you'll bring:
Positive, empathetic energy to our customers and our team
Minimum of 2 years of experience as a receptionist
Experience using Microsoft Office Suite
Experience with general administration including filing, order supplies, and handling third-party billing
Excellent communication skills(oral and in writing) in the English Language
Strong attention to detail and good typing skills
Ability to work in a fast paced environment
Willingness to obtain OTL or have OTL before starting the position

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.