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INFORMATION CLERK (ANIMAL SHELTER)

Coquitlam, BC
CA$29 - CA$34/hourly
Mid Level
part_time

Top Benefits

12% in lieu of benefits

About the role

Auxiliary

About Us

One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems. Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that we hope includes you!

About You / What We Are Looking For

Our Community Safety Department is currently recruiting for an Auxiliary (part time) Information Clerk to join our administrative team at the Coquitlam Animal Shelter. The shelter operates seven days a week until 9 PM, with a variety of shifts available. If you are passionate about delivering exceptional customer service, love animals, and thrive in a busy, fun, and fast-paced environment, this could be the perfect opportunity for you!

Reporting to the Customer Service Supervisor, the Information Clerk will play a pivotal role in assisting with general clerical duties within the Animal Shelter, including:

  • Receiving and responding to bylaw complaints through email, in-person and on the phone;
  • Accurately maintaining and updating departmental records, including our dog boarding service;
  • Formatting and editing various reports and correspondence, creating complaint files, and;
  • Providing courteous and effective customer service, including explaining bylaws and departmental procedures.

The successful incumbent must demonstrate effective time management skills, have a keen eye for detail, the ability to handle confidential and politically sensitive information with the upmost tact and diplomacy, and be able to effectively prioritize and deliver tasks on time. In addition, this incumbent will provide administrative support to more senior level staff at the Shelter. Proficiency in intermediate computer skills, including the use of the Microsoft Office suite, is a requirement for this position.

Minimum Qualifications

Candidates must possess at minimum 12th grade education.

Preferred Qualifications

Additional education in Office Administration supplemented by commercial course work, as well as previous experience working within a regulatory, public sector, or municipal environment would be considered an asset.

What We Offer:

This CUPE position has an hourly rate range of $29.36 - $34.39, plus 12% in lieu of benefits. The rate of pay is based on a variety of factors including qualifications, knowledge, experience and skills.

You will have the chance to join a rapidly growing and diverse team dedicated to supporting the local community, and be able to engage in variety of learning and development opportunities.

Accessibility / Equal Opportunity Employer

The City of Coquitlam is proud to be an Equal Opportunity Employer working towards enhancing equitable practices in our recruitment and retention processes. As an organization we are committed to creating an inclusive work environment to support our growing and diverse work force. To learn more about what equity, diversity, and inclusion means, and the City’s efforts in support of these principles, please visit coquitlam.ca/edi for more information.

If at any time during the application or recruitment process you require additional assistance or an accommodation, please contact our team for confidential support. Staff can also provide in-person support if required.

Applicants under consideration may be required to undergo and submit an acceptable police information check.

Good people make Coquitlam great, sign up for career alerts through our recruitment portal to stay up to date about opportunities within our team, or follow us on LinkedIn to learn more about how #YouCouldWorkHere too!

Please apply online at www.coquitlam.ca/careers by 11:55 pm on September 9, 2025.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About City of Coquitlam, BC

Government Administration
501-1000

We offer exciting municipal careers in human resources, planning and development, parks and recreation, engineering, corporate and strategic initiatives as well as public safety on our civilian police, fire and rescue teams. Even further, we have a wide array of public works positions (including outdoor labourers) plus frequent inside and outside auxiliary or temporary opportunities which are great for summer students or those interested in casual work.

Offering rewarding public service career opportunities with competitive benefits in a municipal environment, we are always recruiting for talented individuals looking to serve the local community. If you are seeking career development or leadership opportunities, a growing and innovative city is the place you want to be! Visit our website today to learn about current job openings with the City of Coquitlam!