NTT DATA's Client is seeking an Account Management Sr. Spec. Advisor to join their team in British Columbia, Canada providing end-to-end delivery governance, workforce planning, and operational oversight, ensuring the right skills are available at the right time while meeting contractual, financial, and public-sector accountability requirements.
Position's General Duties and Tasks

• Provide overall delivery accountability for NTT DATA resources assigned to Client ensuring contractual commitments and service outcomes are met
• Lead resource planning, demand forecasting, and capacity management across multiple Client programs
• Serve as the primary escalation and governance point for delivery, staffing, and performance issues
• Ensure compliance with public-sector, security, privacy, labour, and healthcare regulatory requirements
• Manage financial performance including utilization, forecasting accuracy, and cost controls
• Drive continuous improvement in delivery processes and client satisfaction

Requirements for this Role

• 10+ years of experience in IT or professional services delivery
• Including 5+ years in a senior delivery leadership role
• Experience managing large-scale delivery teams of 50+ resources
• Demonstrated financial management accountability including forecasting and margin management
• Experience working within public sector or healthcare environments
• Strong executive-level stakeholder management experience

Preferences (Nice-to-Haves)

• Experience supporting Canadian healthcare organizations or government entities

• Familiarity with BC health authorities

• Experience supporting large-scale digital, cloud, or cybersecurity programs

• Required Schedule Availability

• Monday to Friday, standard business hours (Pacific Time). Flexibility is required to support executive engagements and critical delivery events.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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