Who you are

• Bachelor’s degree in Business, Marketing, Communications, or a related field strongly preferred
• Minimum of 5 years of sales experience, preferably in the digital marketing industry
• Proven track record of meeting and exceeding sales quotas
• Strong understanding of digital marketing services including e-commerce, social media, content marketing etc
• Excellent verbal and written communication skills
• Proficient in using CRM tools like Salesforce or HubSpot
• Ability to work independently and as part of a team
• Strong negotiation and presentation skills

What the job involves

• The Account Executive (“AE”) is a pivotal role within Emplifi’s social sales team. This individual carries an individual quota target and is responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling
• The Account Executive will have a specific focus on either a geographically-based territory or named account territory, ensuring consistent growth and maximization of revenue
• New Business Development:
• Prospect and identify new business opportunities within the designated territory or named accounts
• Develop and maintain a robust pipeline of potential clients through networking, research, and referrals
• Present our digital marketing solutions to potential clients, demonstrating how our services can help meet their business objectives
• Account Management:
• Working closely with the Solution Consultant and the Customer Success Manager, the AE will foster and grow relationships with existing clients
• Understand clients’ business goals, challenges, and needs to identify opportunities for additional products and services
• Regularly review client campaigns and provide insights, optimization suggestions, and reports
• Cross-selling and Upselling:
• Recognize opportunities to offer additional or premium services to current clients
• Collaborate with the customer success organization and solution consultant to identify the next best solutions for existing clients
• Sales Strategy:
• Develop and execute a comprehensive sales strategy for the assigned territory or named accounts
• Utilize CRM tools to track interactions, sales progress, and client information
• Provide regular feedback to the marketing and product teams about market trends, competition, and customer feedback to inform our offerings and strategies
• Collaboration:
• Work closely with internal teams such as marketing, product, and customer support to ensure client expectations are met and exceeded
• Attend regular sales meetings to update the team on achievements and challenges and to collaborate on strategies and tactics
• Lead Development
• Working with the Business Development team, Identify, research, and engage potential leads through various channels including social media, industry events, and outbound strategies
• Qualify leads by assessing their potential needs and fit for our digital marketing solutions
• Pipeline Management:
• Consistently manage and update the sales pipeline using CRM tools
• Forecast potential sales activities and revenue outcomes
• Evaluate and prioritize leads to ensure efficient time and resource allocation

Benefits

• International, fast paced and rapidly growing environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• Flexible Working Hours
• Unlimited PTO
• 12 paid Holidays
• 2 Paid Community Service Days
• Company paid STD and LTD
• 401K
• Parental Leave Benefits
• Educational Reimbursement Opportunities
• Referral Bonus Program
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy