Branch Manager - Strathmore
Top Benefits
About the role
Join Servus Credit Union
Canada’s Largest Credit Union! We are currently looking for a Branch Manager at our Strathmore Branch! Posting Closes: October 3, 2025 Employment Status: Permanent, Full-time (37.5 hour per week)
At Servus Credit Union , we do things differently—because we’re a credit union, not a bank. And that difference matters.
We believe in putting people before profits , which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities . Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.
We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you .
Join Servus and discover a better way to work. Reporting to the Regional Vice President-Retail, your primary goal is to empower and support your employees to shape our members financial fitness. You come up with strategies to increase productivity and performance levels in order to meet the goals of our members and the business. Our Branch Managers are passionate about the communities they serve and showcase that through their support and involvement in community events and committees.
What You’ll Be Doing
- Motivating and coaching employees to find opportunities to shape members financial fitness
- Being proactive in pursuing new business opportunities
- Monitoring and ensuring financial targets are being met or exceeded for the branch
- Promoting referrals to our Wealth Management, Business Banking, and 3rd party providers
- Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss
- Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
- Preparing accurate and complete documentation, processing account changes, and handling member inquiries in a timely and efficient manner
What You Bring
- Minimum of 5 years' experience in sales, progressive senior lending, or equivalent combination of education and experience
- Leadership and/or Change Ambassador skills would be considered an asset
- Working knowledge of Credit Union products, policies, procedures, and operations.
- Mutual Funds license
Licenses/Certificates
- Certificate in Financial Services Advice which includes:
- Investment Funds in Canada Course & License (IFIC)
- Personal Financial Service Advice (PFSA)
- Financial Planning I (FP1)
Why Servus? Benefits Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:
- Competitive compensation including performance-based incentive pay and profit share
- Training & Development Opportunities
- Career Advancement Potential
- Flexible work options
- Meaningful work towards individual and corporate goals
- Opportunities to get involved and give back through an employee volunteer program
At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!
What happens next? We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply! Qualified applicants are invited to apply online. We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
About Servus Credit Union
Servus Credit Union is more than just a bank.
It is Canada’s first province-wide credit union and is dedicated to providing expert financial advice. Servus members not only get the best customer service offered by any financial institution in Alberta, they also get to share in our profits. Last year we shared $48.1 million with our members.
To help you and your business succeed, Servus offers a full line of financial products and services and with over 100 locations in over 59 communities in Alberta, it’s easy to find a location near you.
Servus is a trade name of Connect First and Servus Credit Union Ltd.
Branch Manager - Strathmore
Top Benefits
About the role
Join Servus Credit Union
Canada’s Largest Credit Union! We are currently looking for a Branch Manager at our Strathmore Branch! Posting Closes: October 3, 2025 Employment Status: Permanent, Full-time (37.5 hour per week)
At Servus Credit Union , we do things differently—because we’re a credit union, not a bank. And that difference matters.
We believe in putting people before profits , which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities . Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.
We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you .
Join Servus and discover a better way to work. Reporting to the Regional Vice President-Retail, your primary goal is to empower and support your employees to shape our members financial fitness. You come up with strategies to increase productivity and performance levels in order to meet the goals of our members and the business. Our Branch Managers are passionate about the communities they serve and showcase that through their support and involvement in community events and committees.
What You’ll Be Doing
- Motivating and coaching employees to find opportunities to shape members financial fitness
- Being proactive in pursuing new business opportunities
- Monitoring and ensuring financial targets are being met or exceeded for the branch
- Promoting referrals to our Wealth Management, Business Banking, and 3rd party providers
- Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss
- Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
- Preparing accurate and complete documentation, processing account changes, and handling member inquiries in a timely and efficient manner
What You Bring
- Minimum of 5 years' experience in sales, progressive senior lending, or equivalent combination of education and experience
- Leadership and/or Change Ambassador skills would be considered an asset
- Working knowledge of Credit Union products, policies, procedures, and operations.
- Mutual Funds license
Licenses/Certificates
- Certificate in Financial Services Advice which includes:
- Investment Funds in Canada Course & License (IFIC)
- Personal Financial Service Advice (PFSA)
- Financial Planning I (FP1)
Why Servus? Benefits Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:
- Competitive compensation including performance-based incentive pay and profit share
- Training & Development Opportunities
- Career Advancement Potential
- Flexible work options
- Meaningful work towards individual and corporate goals
- Opportunities to get involved and give back through an employee volunteer program
At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!
What happens next? We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply! Qualified applicants are invited to apply online. We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.
About Servus Credit Union
Servus Credit Union is more than just a bank.
It is Canada’s first province-wide credit union and is dedicated to providing expert financial advice. Servus members not only get the best customer service offered by any financial institution in Alberta, they also get to share in our profits. Last year we shared $48.1 million with our members.
To help you and your business succeed, Servus offers a full line of financial products and services and with over 100 locations in over 59 communities in Alberta, it’s easy to find a location near you.
Servus is a trade name of Connect First and Servus Credit Union Ltd.