Accounts Receivable Associate (Toronto, ON - Hybrid)
Top Benefits
About the role
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
Position Summary: We’re looking for a detail-oriented and collaborative Accounts Receivable Associate to support the full accounts receivable cycle. This hybrid role is based in Toronto, ON.
In this role, you’ll be responsible for billing and revenue recognition, reconciliations, collections, and applying customer payments. You’ll play an important role in ensuring accuracy across accounts receivable activities, while investigating and resolving discrepancies related to outstanding or incorrect payments.
**Vacancy status:**This posting is for an existing position.
What You’ll Do:
- Perform reporting, reconciliations, and analysis to support accurate accounts receivable records.
- Manage billing and revenue recognition processes, including maintaining the billing system and generating invoices and account statements.
- Investigate and resolve irregularities, including billing issues and discrepancies related to daily deposits.
- Apply customer payments based on remittance details and work to minimize or eliminate unapplied cash.
- Perform cash reconciliations, ensuring accuracy and reducing outstanding or unresolved deposits.
- Escalate issues to the Team Lead and/or Manager, providing recommendations for resolution and identifying opportunities for process improvement.
- Collaborate with internal stakeholders, responding to inquiries and ensuring clear, timely communication.
What You'll Bring:
- 2–4 years of experience in accounts receivable and collections.
- College diploma with a focus on Accounting; a university degree is considered an asset.
- Proficiency in Microsoft Office, with intermediate to advanced Excel skills.
- Willingness and ability to learn and adapt to new ERP systems.
- Strong attention to detail with a high degree of accuracy.
- Strong communication, customer service, and interpersonal skills, with the ability to build effective working relationships.
Why Join Us?
At LifeLabs, you’ll be part of a collaborative, forward-thinking team driven by purpose and innovation. We believe in flexibility, inclusion, and professional growth- creating an environment where your ideas matter and your contributions are recognized.
What We Offer: Salary range:$40,800 –52,000CAD annually (commensurate with experience)
#LI-MP1
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
- Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan
- Vacation and Wellness Days
- Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
Not the right fit? Search for Accounts Receivable Associate jobs in Toronto, ON
About LifeLabs
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.
At LifeLabs, the passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.
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Accounts Receivable Associate (Toronto, ON - Hybrid)
Top Benefits
About the role
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
Position Summary: We’re looking for a detail-oriented and collaborative Accounts Receivable Associate to support the full accounts receivable cycle. This hybrid role is based in Toronto, ON.
In this role, you’ll be responsible for billing and revenue recognition, reconciliations, collections, and applying customer payments. You’ll play an important role in ensuring accuracy across accounts receivable activities, while investigating and resolving discrepancies related to outstanding or incorrect payments.
**Vacancy status:**This posting is for an existing position.
What You’ll Do:
- Perform reporting, reconciliations, and analysis to support accurate accounts receivable records.
- Manage billing and revenue recognition processes, including maintaining the billing system and generating invoices and account statements.
- Investigate and resolve irregularities, including billing issues and discrepancies related to daily deposits.
- Apply customer payments based on remittance details and work to minimize or eliminate unapplied cash.
- Perform cash reconciliations, ensuring accuracy and reducing outstanding or unresolved deposits.
- Escalate issues to the Team Lead and/or Manager, providing recommendations for resolution and identifying opportunities for process improvement.
- Collaborate with internal stakeholders, responding to inquiries and ensuring clear, timely communication.
What You'll Bring:
- 2–4 years of experience in accounts receivable and collections.
- College diploma with a focus on Accounting; a university degree is considered an asset.
- Proficiency in Microsoft Office, with intermediate to advanced Excel skills.
- Willingness and ability to learn and adapt to new ERP systems.
- Strong attention to detail with a high degree of accuracy.
- Strong communication, customer service, and interpersonal skills, with the ability to build effective working relationships.
Why Join Us?
At LifeLabs, you’ll be part of a collaborative, forward-thinking team driven by purpose and innovation. We believe in flexibility, inclusion, and professional growth- creating an environment where your ideas matter and your contributions are recognized.
What We Offer: Salary range:$40,800 –52,000CAD annually (commensurate with experience)
#LI-MP1
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
- Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan
- Vacation and Wellness Days
- Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
Not the right fit? Search for Accounts Receivable Associate jobs in Toronto, ON
About LifeLabs
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.
At LifeLabs, the passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.