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Vice President of People & Culture - Canada

Toronto, ON
CA$140 - CA$170/year
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Top Benefits

Flexible work arrangement and scheduling
Competitive salary 140-170K
Comprehensive benefit plan for associates and families

About the role

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Are you a senior Human Resources professional with hospitality experience? Are you hands-on and energetic? If so, you may be the person we’re looking for to lead our Canadian Division’s People & Culture discipline. There is flexibility about where you will be based, were remote first, but travel is required. The Vice President of People & Culture – Canada will be responsible for providing support and direction to our Canadian group of hotels, across five time zones and in five provinces.

We are committed to providing you with

  • Flexible work arrangement and scheduling

  • Competitive salary of 140-170K based on experience

  • Benefit plan for eligible associates & your family members

  • RRSP matching program for eligible associates

  • Discounts with Crescent managed properties in North America for you & your family members

Who We’re Looking For:

  • You’re highly flexible and able to quickly adapt to changing priorities

  • You’re excellent at identifying and articulating problems and influencing decision-makers

  • You’re highly organized, self-motivated, customer-oriented and able to work independently as well as within a collaborative team environment, and with internal business partners at all levels of the organization

  • You are excited to take a lead role in collective bargaining, supporting the hotels in handling of grievances and union avoidance.

  • Your ready to create and own deployment, administration and sustainment of new and existing P&C policies and programs, including managing health, dental and long-term savings programs.

  • Engaged as a trusted adviser and subject matter expert to coach property leadership and managers on sensitive work-related issues related but not limited to organizational design, conflict resolution, performance management, conducting investigations and arranging return to work programs for both work related and non work related injuries/illnesses.

  • Provide support to all property and corporate associates to ensure that concerns and questions are heard, understood, and responded to in a professional, efficient manner.

  • Support in the development, execution, and rollout of projects and programs such as performance management, engagement, etc.

  • Develop, participate, and communicate employee engagement initiatives and organize company social responsibility activities.

  • Maintain confidentiality and integrity through all courses of actions.

  • Ensure legal compliance by monitoring and implementing applicable federal and provincial requirements.

Required skills and abilities for this position include:

  • Minimum five years’ experience as a property-level Director of Human Resources, or two years at a multi-property level;

  • CHRL designation or equivalent in your province;

  • Experience in labor relations, including negotiating collective agreements.

  • Strong knowledge & experience in benefits, compliance, employment law, employee/labor relations, recruitment and learning and development.

  • Excellent communication and interpersonal skills.

  • Strong desire to continuously improve and help others improve.

  • Ability to travel within North America (up to 20%).

  • Bilingualism (French and English) is an asset.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

This posting represents a current vacancy and Crescent Hotels & Resorts does not use artificial intelligence to screen, assess, and/or select applicants.

We welcome applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

About Crescent Hotels & Resorts

Hospitality
5001-10,000

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.