About the role
Receptionist
We have an excellent opportunity for a career-oriented and professional Receptionist to join our team. With over 30,000 employees and more than 50 offices across Canada and the United States, this role will be fast-paced and require extensive organizational and time management abilities.
This is a full-time position, Monday to Friday (excluding Statutory Holidays) from 8:30am - 5:00pm, based fully in our Burnaby office.
RESPONSIBILITIES:
- Respond to public inquiries with a high level of professionalism
- Direct calls to appropriate employees; maintain phone lists and filing systems
- Receive and allocate incoming mail; coordinate outgoing mail and mail-outs
- Inter-branch communication and coordination of logistical arrangements
- Print, photocopy, and distribute documents as needed
- Provide administrative support to Paladin team members as required
- Maintain the cleanliness and organization of the main office area, including our kitchens
- Organize meeting logistics to ensure all necessary materials and equipment have been prearranged
- Maintain inventory; facilitate timely ordering and ensure office and coffee supply availability
- Complete cheque requisitions accurately and promptly
- Regularly review and update the reception manual with relevant information, procedures, and contact details
- Greet visitors with professionalism and courtesy, enforcing security protocols such as issuing visitor badges
- Create ID badges and name tags for office staff
- Communicate with the building manager to address facility-related concerns, coordinating maintenance requests, and ensuring compliance with building policies and regulations
- Facilitate conversations with our insurance broker to distribute the relevant documents to the appropriate department
- Assist with travel booking
- Other duties and projects as assigned
QUALIFICATIONS:
- Prior work experience in customer service and with administrative duties
- Pleasant telephone etiquette and outstanding interpersonal skills
- Proven maturity to effectively prioritize competing demands with short deadlines
- High regard for accuracy and attention to detail
- Proficient use in MS Outlook, Word, PowerPoint, Excel
- Ongoing interest in training and personal development
Pay rate: $40,000 - $48,000
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
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About the role
Receptionist
We have an excellent opportunity for a career-oriented and professional Receptionist to join our team. With over 30,000 employees and more than 50 offices across Canada and the United States, this role will be fast-paced and require extensive organizational and time management abilities.
This is a full-time position, Monday to Friday (excluding Statutory Holidays) from 8:30am - 5:00pm, based fully in our Burnaby office.
RESPONSIBILITIES:
- Respond to public inquiries with a high level of professionalism
- Direct calls to appropriate employees; maintain phone lists and filing systems
- Receive and allocate incoming mail; coordinate outgoing mail and mail-outs
- Inter-branch communication and coordination of logistical arrangements
- Print, photocopy, and distribute documents as needed
- Provide administrative support to Paladin team members as required
- Maintain the cleanliness and organization of the main office area, including our kitchens
- Organize meeting logistics to ensure all necessary materials and equipment have been prearranged
- Maintain inventory; facilitate timely ordering and ensure office and coffee supply availability
- Complete cheque requisitions accurately and promptly
- Regularly review and update the reception manual with relevant information, procedures, and contact details
- Greet visitors with professionalism and courtesy, enforcing security protocols such as issuing visitor badges
- Create ID badges and name tags for office staff
- Communicate with the building manager to address facility-related concerns, coordinating maintenance requests, and ensuring compliance with building policies and regulations
- Facilitate conversations with our insurance broker to distribute the relevant documents to the appropriate department
- Assist with travel booking
- Other duties and projects as assigned
QUALIFICATIONS:
- Prior work experience in customer service and with administrative duties
- Pleasant telephone etiquette and outstanding interpersonal skills
- Proven maturity to effectively prioritize competing demands with short deadlines
- High regard for accuracy and attention to detail
- Proficient use in MS Outlook, Word, PowerPoint, Excel
- Ongoing interest in training and personal development
Pay rate: $40,000 - $48,000
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.