Education: Secondary (high) school graduation certificate. Tasks: Evaluate daily operations . Plan and organize daily operations. Recruit staff. Set staff work schedules. Supervise staff. Train staff. Cost products and services. Organize and maintain inventory. Address customers' complaints or concerns. Provide customer service. Supervision: 11-15 people. Work conditions and physical capabilities: Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Excellent oral communication. Excellent written communication. Flexibility. Experience: 1 year to less than 2 years.