About the role
Description UnionWare is looking for client focused and driven Business Systems Analysts to join their team!
About Unionware UnionWare ULC, based in Winnipeg, Manitoba, has been building and supporting membership-management software for labour unions since 1998. The platform centralizes tasks like membership tracking, dues processing, grievance handling, and event coordination - serving unions across Canada, the U.S., and Australia. Rooted in Winnipeg’s vibrant tech community, UnionWare combines local talent and global reach to empower organized labor with streamlined, data-driven tools.
About The Role We’re looking for a Business Systems Analyst to lead client-facing software projects from discovery through delivery. This role blends technical expertise with project leadership, requiring someone who can translate complex client needs into actionable software requirements while coordinating cross-functional teams to deliver high-quality solutions.
You’ll work closely with clients and internal teams to scope, design, and implement tailored software solutions that drive operational success. If you thrive in a fast-paced environment and enjoy solving real-world problems with technology, we’d love to hear from you.
Requirements Key Responsibilities
- Lead small to large-scale client projects, from planning through execution
- Identify, assess, and document client business requirements
- Define clear scopes of work and translate them into detailed technical documentation
- Collaborate with Solutions Architects and Developers to design and validate solutions
- Review completed work to ensure alignment with client expectations
- Present solutions to stakeholders and support training plans for new clients
- Coordinate with Project Managers on timelines, scope, and status updates
- Partner with Data Migration Analysts to ensure successful data transitions
- Participating in Agile ceremonies including Sprint Planning and Retrospectives
- Contribute to the continuous improvement of business analysis standards
- Travel periodically across North America, Australia, and the UK
Qualifications
-
Minimum 3 years of experience as a Business Analyst or in a similar client-facing technical role.
-
Post-secondary education in Computer Science, Business Administration, or equivalent experience.
-
Proven experience in:
-
Professional Services delivery, including client engagement and solution implementation.
-
Project Management, with a strong grasp of timelines, scoping, and cross-functional coordination.
-
Systems Analysis, including requirement gathering, process mapping, and solution design.
-
Systems Management, with an understanding of software lifecycle, deployment, and performance monitoring.
-
Strong planning, problem-solving, and analytical skills.
-
Familiarity with Agile, Scrum, and Kanban methodologies.
Skills & Attributes
- Strong technical background with the ability to conceptualize and design software solutions
- Excellent communication and client engagement skills
- Analytical mindset with a natural curiosity and desire to understand “why”
- Ability to quickly become a domain expert in new environments
- Strong decision-making, prioritization, and time management skills
- High attention to detail and commitment to quality
- Self-management, adaptability, creativity, and initiative
- Experience with AI tools for transcription, task management, and requirement generation is an asset
Ready to make an impact? Apply now and help us shape the future of client-driven software solutions.
#ValsoftG1
About Valsoft Corporation
As a leading player in vertical market software (VMS), Valsoft combines industry expertise with a unique buy-and-hold investment philosophy, managing a growing portfolio of companies that benefit from decentralized leadership and operational autonomy. We actively support our businesses, guiding them in their growth and evolution into market leaders.
Headquartered in Montreal with a global presence, Valsoft is committed to building a legacy of excellence by prioritizing sustainable growth and operational efficiency. Our long-term vision, driven by entrepreneurial spirit and disciplined execution, ensures we create lasting value for our portfolio companies, their customers, and the industries they serve. For more information, visit valsoftcorp.com.
En tant qu'acteur de premier plan dans le domaine des logiciels pour marchés verticaux (LMV), Valsoft allie expertise sectorielle et une philosophie d'investissement unique axée sur l'acquisition et la conservation. Nous gérons un portefeuille croissant d'entreprises qui bénéficient d'un leadership décentralisé et d'une autonomie opérationnelle. Nous soutenons activement nos entreprises en les accompagnant dans leur croissance et leur évolution en leaders de leur secteur.
Basée à Montréal et présente à l'échelle mondiale, Valsoft s'engage à bâtir un héritage d'excellence en priorisant la croissance durable et l'efficacité opérationnelle. Notre vision à long terme, portée par un esprit entrepreneurial et une exécution rigoureuse, nous permet de créer une valeur durable pour nos entreprises, leurs clients et les industries qu'elles desservent. Pour plus d'informations, visitez valsoftcorp.com.
About the role
Description UnionWare is looking for client focused and driven Business Systems Analysts to join their team!
About Unionware UnionWare ULC, based in Winnipeg, Manitoba, has been building and supporting membership-management software for labour unions since 1998. The platform centralizes tasks like membership tracking, dues processing, grievance handling, and event coordination - serving unions across Canada, the U.S., and Australia. Rooted in Winnipeg’s vibrant tech community, UnionWare combines local talent and global reach to empower organized labor with streamlined, data-driven tools.
About The Role We’re looking for a Business Systems Analyst to lead client-facing software projects from discovery through delivery. This role blends technical expertise with project leadership, requiring someone who can translate complex client needs into actionable software requirements while coordinating cross-functional teams to deliver high-quality solutions.
You’ll work closely with clients and internal teams to scope, design, and implement tailored software solutions that drive operational success. If you thrive in a fast-paced environment and enjoy solving real-world problems with technology, we’d love to hear from you.
Requirements Key Responsibilities
- Lead small to large-scale client projects, from planning through execution
- Identify, assess, and document client business requirements
- Define clear scopes of work and translate them into detailed technical documentation
- Collaborate with Solutions Architects and Developers to design and validate solutions
- Review completed work to ensure alignment with client expectations
- Present solutions to stakeholders and support training plans for new clients
- Coordinate with Project Managers on timelines, scope, and status updates
- Partner with Data Migration Analysts to ensure successful data transitions
- Participating in Agile ceremonies including Sprint Planning and Retrospectives
- Contribute to the continuous improvement of business analysis standards
- Travel periodically across North America, Australia, and the UK
Qualifications
-
Minimum 3 years of experience as a Business Analyst or in a similar client-facing technical role.
-
Post-secondary education in Computer Science, Business Administration, or equivalent experience.
-
Proven experience in:
-
Professional Services delivery, including client engagement and solution implementation.
-
Project Management, with a strong grasp of timelines, scoping, and cross-functional coordination.
-
Systems Analysis, including requirement gathering, process mapping, and solution design.
-
Systems Management, with an understanding of software lifecycle, deployment, and performance monitoring.
-
Strong planning, problem-solving, and analytical skills.
-
Familiarity with Agile, Scrum, and Kanban methodologies.
Skills & Attributes
- Strong technical background with the ability to conceptualize and design software solutions
- Excellent communication and client engagement skills
- Analytical mindset with a natural curiosity and desire to understand “why”
- Ability to quickly become a domain expert in new environments
- Strong decision-making, prioritization, and time management skills
- High attention to detail and commitment to quality
- Self-management, adaptability, creativity, and initiative
- Experience with AI tools for transcription, task management, and requirement generation is an asset
Ready to make an impact? Apply now and help us shape the future of client-driven software solutions.
#ValsoftG1
About Valsoft Corporation
As a leading player in vertical market software (VMS), Valsoft combines industry expertise with a unique buy-and-hold investment philosophy, managing a growing portfolio of companies that benefit from decentralized leadership and operational autonomy. We actively support our businesses, guiding them in their growth and evolution into market leaders.
Headquartered in Montreal with a global presence, Valsoft is committed to building a legacy of excellence by prioritizing sustainable growth and operational efficiency. Our long-term vision, driven by entrepreneurial spirit and disciplined execution, ensures we create lasting value for our portfolio companies, their customers, and the industries they serve. For more information, visit valsoftcorp.com.
En tant qu'acteur de premier plan dans le domaine des logiciels pour marchés verticaux (LMV), Valsoft allie expertise sectorielle et une philosophie d'investissement unique axée sur l'acquisition et la conservation. Nous gérons un portefeuille croissant d'entreprises qui bénéficient d'un leadership décentralisé et d'une autonomie opérationnelle. Nous soutenons activement nos entreprises en les accompagnant dans leur croissance et leur évolution en leaders de leur secteur.
Basée à Montréal et présente à l'échelle mondiale, Valsoft s'engage à bâtir un héritage d'excellence en priorisant la croissance durable et l'efficacité opérationnelle. Notre vision à long terme, portée par un esprit entrepreneurial et une exécution rigoureuse, nous permet de créer une valeur durable pour nos entreprises, leurs clients et les industries qu'elles desservent. Pour plus d'informations, visitez valsoftcorp.com.