About the role
Job ID: 513467
Work Type: Full Time Permanent
Wage: $22.31 per hour
It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world- class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service. Dufferin Aggregates, a division of CRH Canada is looking to hire a Scale Operator! Overview Reporting to the Team Lead, Logistics, the Scale Operator plays a key role in ensuring the accurate and efficient processing of customer and vendor transactions. This position is responsible for scaling trucks, processing orders, coordinating dispatch activities, and maintaining clear communication with internal teams including Sales, Quality Control, Logistics, and Production. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and delivers exceptional customer service with a proactive and collaborative approach.
Position Responsibilities
- Process customer orders via phone and email, ensuring accurate entry into the Command system.
- Coordinate dispatch operations, including vehicle tare, ticketing, and truck scaling, while monitoring on-time deliveries.
- Maintain effective communication with loader operators and quality assurance to manage yard logistics and material flow.
- Provide customer service support, handling inquiries and redirecting them appropriately.
- Perform administrative tasks, such as maintaining tracking sheets, auditing tickets, and supporting billing accuracy.
- Ensure compliance with safety protocols, including PPE usage and reporting violations.
- Support multiple locations, including remote dispatch operations and on-site coverage when needed.
Position Requirements
- Proven experience in order processing and data entry, preferably using systems like Command or similar ERP platforms.
- Strong dispatching skills, including truck scaling, vehicle ticketing, and coordination of on-time deliveries.
- Excellent communication skills for coordinating with yard staff, loader operators, and quality assurance teams.
- Ability to handle customer inquiries professionally and redirect as needed.
- Detail-oriented with experience in administrative tasks such as tracking, auditing, and billing accuracy.
- Knowledge of workplace safety standards, including PPE compliance and incident reporting.
- Flexibility to support multiple locations, including remote dispatch operations and occasional travel.
Visit our website for more information: http://www.crhcanada.com
CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.
About CRH Canada
CRH Canada Group Inc. is one of the country's leading vertically integrated producers and suppliers of products and services for the construction industry, serving customers across Canada. With the strength of over 3,000 employees, we manufacture cement, aggregates and ready-mix concrete and provide construction services to many of Canada's largest infrastructure projects.
Our business divisions include Dufferin Construction, Dufferin Aggregates and Dufferin Concrete in Ontario and Demix Agrégats and Demix Construction in Quebec. As a local leader with global presence, we deliver on our promises through innovation and sustainable solutions.
We are a member of CRH plc, a global building materials company with a proud and successful history, a strong track record of performance and a clear commitment to safety and ethical business practices. CRH’s family of businesses generated almost EUR19 billion in sales in 2014, with a balanced product portfolio serving the full spectrum of the building materials industry from cement to construction accessories to builders merchants and the DIY market. The company employs over 90,000 people in 37 countries around the world. CRH is one of the top three building material players globally and number two in the world in aggregates.
Sustainable development is at the heart of our business strategy. As a major employer and a part of the local community, we have a long-term commitment to our neighbours and are part of the foundation for building healthy, vibrant and livable communities.
Join our talent network on our website and follow us on: Twitter: CRHCanada YouTube: CRH Canada
About the role
Job ID: 513467
Work Type: Full Time Permanent
Wage: $22.31 per hour
It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world- class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service. Dufferin Aggregates, a division of CRH Canada is looking to hire a Scale Operator! Overview Reporting to the Team Lead, Logistics, the Scale Operator plays a key role in ensuring the accurate and efficient processing of customer and vendor transactions. This position is responsible for scaling trucks, processing orders, coordinating dispatch activities, and maintaining clear communication with internal teams including Sales, Quality Control, Logistics, and Production. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and delivers exceptional customer service with a proactive and collaborative approach.
Position Responsibilities
- Process customer orders via phone and email, ensuring accurate entry into the Command system.
- Coordinate dispatch operations, including vehicle tare, ticketing, and truck scaling, while monitoring on-time deliveries.
- Maintain effective communication with loader operators and quality assurance to manage yard logistics and material flow.
- Provide customer service support, handling inquiries and redirecting them appropriately.
- Perform administrative tasks, such as maintaining tracking sheets, auditing tickets, and supporting billing accuracy.
- Ensure compliance with safety protocols, including PPE usage and reporting violations.
- Support multiple locations, including remote dispatch operations and on-site coverage when needed.
Position Requirements
- Proven experience in order processing and data entry, preferably using systems like Command or similar ERP platforms.
- Strong dispatching skills, including truck scaling, vehicle ticketing, and coordination of on-time deliveries.
- Excellent communication skills for coordinating with yard staff, loader operators, and quality assurance teams.
- Ability to handle customer inquiries professionally and redirect as needed.
- Detail-oriented with experience in administrative tasks such as tracking, auditing, and billing accuracy.
- Knowledge of workplace safety standards, including PPE compliance and incident reporting.
- Flexibility to support multiple locations, including remote dispatch operations and occasional travel.
Visit our website for more information: http://www.crhcanada.com
CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.
About CRH Canada
CRH Canada Group Inc. is one of the country's leading vertically integrated producers and suppliers of products and services for the construction industry, serving customers across Canada. With the strength of over 3,000 employees, we manufacture cement, aggregates and ready-mix concrete and provide construction services to many of Canada's largest infrastructure projects.
Our business divisions include Dufferin Construction, Dufferin Aggregates and Dufferin Concrete in Ontario and Demix Agrégats and Demix Construction in Quebec. As a local leader with global presence, we deliver on our promises through innovation and sustainable solutions.
We are a member of CRH plc, a global building materials company with a proud and successful history, a strong track record of performance and a clear commitment to safety and ethical business practices. CRH’s family of businesses generated almost EUR19 billion in sales in 2014, with a balanced product portfolio serving the full spectrum of the building materials industry from cement to construction accessories to builders merchants and the DIY market. The company employs over 90,000 people in 37 countries around the world. CRH is one of the top three building material players globally and number two in the world in aggregates.
Sustainable development is at the heart of our business strategy. As a major employer and a part of the local community, we have a long-term commitment to our neighbours and are part of the foundation for building healthy, vibrant and livable communities.
Join our talent network on our website and follow us on: Twitter: CRHCanada YouTube: CRH Canada