About the role
Let us welcome you home.
Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.
**Our Vision:**For every person to feel at home.
This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honor to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavors.
As the Regional Director of Quality Care for Alberta, you are responsible for full compliance with licensing and audits standards, leading a team of clinical field specialists and educators responsible for quality care improvement projects and support to drive quality resident care outcomes for operations in Alberta.
Responsibilities
- Analyze current seniors care, documentation, and operational best practices to understand areas of excellence and identify areas for improvement
- Research and compile evidence-based data through analyzing current practices and seniors’ healthcare standards
- Present recommendations to enhance current seniors care, documentation, and operational best practices to leadership
- Collaborate with leadership to develop enhanced seniors care best practices, standards, and policies
- Design and implement strategies to enhance seniors care, best practices, standards, and policies
- Assist with onboarding new quality care team members through learning management system, Surge Learning
- Coach and support general managers to assist with the delivery and engagement of Surge learning
- Develop and implement quality assurance reviews and action plans for each site
- Evaluate outcomes of best practices at each site and evolve seniors care, documentation, and operational practices as required
- Participate in business operations reviews, deliver on site performance, and quality care metrics
- Maintain knowledge of private and public healthcare provisions and legislation in Alberta
- Raise awareness of Optima Living in the community
- Other duties as assigned to support operational requirements
Qualifications and Experience
- Minimum of five (5) years' experience in administrative clinical leadership
- Experience in seniors housing or residential care setting is preferred
- Completion of accredited nursing education program is required
- Registered and in good standing with the College and Association of Registered Nurses of Alberta (CARNA) is required
- Strong sense of ethics and the ability to handle sensitive or private information with tact and discretion
- Exceptional interpersonal skills with peers, residents, and operational partners
- Superior oral and written communication skills including proper spelling, grammar and punctuation for complex documentation, with attention to detail and accuracy
- Superior organizational skills with the ability to handle multi-site requests
- Strong computer literacy and effective working skills of Microsoft Suite, including Teams
- Flexibility to work overtime when required
- Ability to travel within Alberta when required
Conditions of Employment
- Clear Police Information Check
- Clear Vulnerable Sector Check
About Optima Living
Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Their unique company culture is one where both residents and team members are family.
Optima Living’s North Star, Let us welcome you home, speaks to their underlying principles and the experience seniors discover in their communities. When residents are home, they feel safe, respected, and welcome. Home is where one’s voice is heard, their views matter, and they have freedom of choice. Optima Living’s mission, vision, and values—respect, dignity, teamwork, and doing the right thing—support and build upon their North Star.
Optima Living operates over 3,700 beds providing congregate living options for seniors. These options range from subsidized to luxury, Independent to Assisted Living, Long-term Care to Memory Care, and Residential Mental Health. For more information, visit optimaliving.ca.
Optima Living is also an approved service provider with both the interior Health Authority (IHA) and the Fraser Health Authority (FHA), is a licensed care provider under the BC Community Care and Assisted Living Act, and is registered as an approved Assisted Living (AL) Operator with the AL Registrar of BC.
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About the role
Let us welcome you home.
Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.
**Our Vision:**For every person to feel at home.
This is truly supported by our credo. “Let us welcome you home.” All of us here feel it is an honor to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavors.
As the Regional Director of Quality Care for Alberta, you are responsible for full compliance with licensing and audits standards, leading a team of clinical field specialists and educators responsible for quality care improvement projects and support to drive quality resident care outcomes for operations in Alberta.
Responsibilities
- Analyze current seniors care, documentation, and operational best practices to understand areas of excellence and identify areas for improvement
- Research and compile evidence-based data through analyzing current practices and seniors’ healthcare standards
- Present recommendations to enhance current seniors care, documentation, and operational best practices to leadership
- Collaborate with leadership to develop enhanced seniors care best practices, standards, and policies
- Design and implement strategies to enhance seniors care, best practices, standards, and policies
- Assist with onboarding new quality care team members through learning management system, Surge Learning
- Coach and support general managers to assist with the delivery and engagement of Surge learning
- Develop and implement quality assurance reviews and action plans for each site
- Evaluate outcomes of best practices at each site and evolve seniors care, documentation, and operational practices as required
- Participate in business operations reviews, deliver on site performance, and quality care metrics
- Maintain knowledge of private and public healthcare provisions and legislation in Alberta
- Raise awareness of Optima Living in the community
- Other duties as assigned to support operational requirements
Qualifications and Experience
- Minimum of five (5) years' experience in administrative clinical leadership
- Experience in seniors housing or residential care setting is preferred
- Completion of accredited nursing education program is required
- Registered and in good standing with the College and Association of Registered Nurses of Alberta (CARNA) is required
- Strong sense of ethics and the ability to handle sensitive or private information with tact and discretion
- Exceptional interpersonal skills with peers, residents, and operational partners
- Superior oral and written communication skills including proper spelling, grammar and punctuation for complex documentation, with attention to detail and accuracy
- Superior organizational skills with the ability to handle multi-site requests
- Strong computer literacy and effective working skills of Microsoft Suite, including Teams
- Flexibility to work overtime when required
- Ability to travel within Alberta when required
Conditions of Employment
- Clear Police Information Check
- Clear Vulnerable Sector Check
About Optima Living
Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Their unique company culture is one where both residents and team members are family.
Optima Living’s North Star, Let us welcome you home, speaks to their underlying principles and the experience seniors discover in their communities. When residents are home, they feel safe, respected, and welcome. Home is where one’s voice is heard, their views matter, and they have freedom of choice. Optima Living’s mission, vision, and values—respect, dignity, teamwork, and doing the right thing—support and build upon their North Star.
Optima Living operates over 3,700 beds providing congregate living options for seniors. These options range from subsidized to luxury, Independent to Assisted Living, Long-term Care to Memory Care, and Residential Mental Health. For more information, visit optimaliving.ca.
Optima Living is also an approved service provider with both the interior Health Authority (IHA) and the Fraser Health Authority (FHA), is a licensed care provider under the BC Community Care and Assisted Living Act, and is registered as an approved Assisted Living (AL) Operator with the AL Registrar of BC.