Admissions Operations Specialist

(Job Number: 115-25)

Georgian is more than just an employer – we're a community. With multiple campuses located across Central Ontario, Georgian College offers rewarding employment opportunities in academics, administration, research, and more. We take pride in working alongside a dynamic team of student-focused educators, dedicated supporters, and passionate advocates. Together, we can advance our mission to inspire innovation, transform lives, and connect communities through the power of education.

Our exciting work environment offers the opportunity to learn and grow, while collaborating in a team-oriented culture that promotes equity, diversity, inclusion and belonging. Together, we deliver unrivaled experiences for our students, employees and the communities we serve. Read our 2025-2030 strategic plan.

If you share our energy and passion, please consider joining Team Georgian.

Position Overview:

We’re seeking a dedicated Admissions professional who will play a critical role in providing a combination of technical and business expertise in support of the college’s semester 1 enrolment targets by coordinating the day to day operations of the admissions team, implementing communication plans using the college’s communication tools, supporting all admissions processes and policies at Georgian, ensuring Ministry binding policy directives and Quality directives are adhered to for the college; and supporting all admissions systems, including the Salesforce Admissions system, Ontario Colleges Application Services (OCAS) and International Application System (IAS). If you are passionate about providing leadership, coordination, guidance, and training to the admissions team to support day-to-day operations in order to achieve College enrolment targets and thrive in a collaborative inclusive environment, this the role for you.

Job Details:

THIS IS A TEMPORARY REPLACEMENT POSITION FOR A BARGAINING UNIT EMPLOYEE. Terms and conditions of employment are as outlined in the Support Staff Collective Agreement.

Job posting date: October 24, 2025
Department: Registrar’s Office
Classification: Support Staff
Location: Barrie Campus -hybrid work environment
Employment Type: Contract (Appendix D)
Effective: ASAP – March 31, 2026
Hours per week: 35 hours per week
Salary Range: PB I – 39.34 (Start) – 45.59 (4-year rate)

Key Responsibilities:

• Assists the Manager and Associate Registrar in the day-to-day planning, coordination and delivery of all admissions functions, enrolment planning and registration processes, services and information, for all domestic and international admissions.
• Provides expertise and support to the Admissions Team when issues or exceptional situations arise, analyzes issues, determines solutions and works with IT Services and the Admissions System Specialist to define and implement solutions.
• Guides and advises staff, students, agents, and other relevant parties on all admissions processes – including any changes to academic requirements or College policies.
• Provides data, systems knowledge and other support as needed to ensure the accurate and timely processing/coordination of applications, offers and confirmations, which includes prioritizing and allocating tasks to staff
• In conjunction with the manager, leads the development, implementation and maintenance of the admission process for highly competitive programs with limited seats (e.g. Ranking of applicants, determining minimum scores required, timing and number of offers to release to achieve enrolment targets).
• Works collaboratively with the recruitment staff and their networks. Communicates critical updates regarding program availability (e.g. Waitlisted or Closed status) to ensure recruiters are providing accurate information to prospective students.
• Responds to, and where necessary, mediates referred and/or escalated student inquiries/issues, including inquiries made by applicants who did not get accepted. This includes deciding if the College erred and taking corrective action and/ or referring to a more formal appeal process
• Analyses admissions reports and dashboards to identify where an action is required (eg. Applicant on waitlist, space has become available in their desired program). Advises Admissions Officers on necessary actions.
• Serves as the Admissions liaison with academic areas, implementing new or updated admissions requirements, which may require creation or updates to rules in Salesforce related to that program’s admission selection process.
• Coordinates with Admissions System Specialist or Georgian IT, to resolve issues of a technical nature outside of the scope of the position.
• Provides technical support and guidance to all Admission Officers and the management team as well as other areas within the college that rely on information from the Salesforce admissions system.
• Act as Admissions lead for the Applicant Portal, ensuring all the logic for portal progression is working as intended. Troubleshoot any issues that arise from student interactions in the portal (e.g. Portal is not displaying correct program to applicant, or is indicating an admission requirement is not met, when it should be).
• Coordinate with the Senior Integrated Service Officer to make sure Client Services team is kept informed regarding Portal content and updates; receive student feedback from Client Service Officers to continuously improve student experience.
• Administers the Marketing Cloud Account Engagement (MCAE) and Eloqua systems for Admissions, making sure all Admissions content in the email templates is correct.
• Work with the Communications Liaison to ensure all Admissions communications are consistent and correct and sent according to the Office of the Registrar communications schedule.
• Work with academic areas; the Associate Registrar and Manager, Admissions, as well as the Manager, Transfer and Applicant Services to coordinate and align applicant and student communications.
• Analyze and coordinate population selections and exclusions, and generate any required population lists for ad-hoc communications.
• Proofread all admissions documents and provide feedback to Marketing, Communications & Recruitment (MCR) as required. Documents include Domestic and International Viewbooks, Domestic Acceptance Package, International Letter of Admission, including partnership letters, and Georgian webpages.
• Generate and send all required applicant data to be provided to external printing partner weekly.
• Ensure information regarding admissions and selection processes are maintained and current on the College's website, to ensure applicants and prospective students are aware of Georgian's processes.
• Develop and maintain documentation regarding admissions systems, processes and policies for all users.
• Coordinates the set-up, onboarding and training plan schedule for all new team members.
• Plans and conducts workshops, demonstrations and individual training for staff on changes/improvements to admissions processes.
• Includes, but not limited to, providing back up to the Admission Systems Specialist, assisting with Open House and other Recruitment events, Convocation, attending/ participating, where needed in system related national and provincial working groups/ meetings (i.e. IAS group, OCIC, AIPSC, CRALO). Acts as designate to Manager of Admissions/Associate Registrar in matters pertaining to admissions.

Qualifications:

• Successfully completed a Three-year postsecondary diploma or degree in a relevant field of study that may include, but is not limited to Business Administration, or Business.
• Five years practical experience in a registrar’s office or student service area in a post-secondary education environment.
• Proven experience demonstrating mathematical, analytical and problem-solving skills to evaluate applicant data and determine the best responses to inquiries
• Proven organizational skills to work effectively, ability to confidently handle numerous tasks simultaneously, in a high-pressure environment
• Proven ability to work independently and participate as an effective team member
• Knowledge of a Student Information System, preferably Banner is an asset
• Experience with Microsoft Office (Word and Excel) to create and analyze spreadsheets and generate correspondence
• Knowledge of domestic and international education systems and credential evaluation an asset
• Previous educational admissions / registration experience is an asset

Why Work with Us?

Georgian’s multiple campuses are in some of the most sought-after areas in Central Ontario. Our campuses play important roles in each of these communities, serving as centers for academic, social, and cultural activities, and contributing to the social and economic well-being of the areas.

In addition to a rewarding career, here are some of the other benefits offered to full-time employees of Georgian College:

• We offer a competitive compensation rate, comprehensive benefits plan and a generous vacation policy as well as CAAT defined-benefit pension plan which includes fully matched contributions.
• A tuition reimbursement program that offers reduced course fees for college staff and their dependents.
• A holiday shut down period that allows employees to rest and relax with family and friends.
• A flex work program for most positions allowing employees the flexibility of working both on campus and remotely.
• All Georgian Employees have access to the EFAP: Employees and their family members can call the program 24/7 for completely confidential support, information, and assistance.
• Campus Safety Services: Georgian is committed to providing a safe, respectful and inclusive environment through the delivery of professional health and safety, security, parking, emergency management, conflict resolution and investigative services.

For a more in depth look at what Georgian has to offer, check out our website.

Are you ready to Experience Georgian?

If this opportunity matches your interest and experience, please apply online at: https://www.georgiancollege.ca/about-georgian/career-opportunities/ quoting Competition #115-25 by November 7, 2025. We thank all applicants; however, only those selected for an interview will be contacted.

Georgian College supports diversity, equity and a workplace free from harassment and discrimination and is committed to an inclusive, barrier-free environment. We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to persons of Indigenous ancestry, racialized persons, persons with disabilities, women and members of the 2SLGBTQ+ community. If you are contacted to participate in the interview, please advise the coordinator of any accommodations needed with respect to any materials or processes used to ensure you have access to a fair and equitable process.

Alternate formats will be provided upon request throughout the recruitment and selection process.