About the role
Address: CAN, Ontario, Toronto, 200 Bloor Street East (200BLOOR) – waterloo – Montreal – any location
STORY BEHIND THE NEED: Scope of Project: Support back-office billing operations and policy servicing by handling customer inquiries, processing financial transactions, and ensuring accurate policy updates. The role includes both transactional and investigative work to resolve complex billing questions.
Training Period: Structured onboarding and training program (2 weeks) .
ADMIN / CLERICAL ONLY: Back-office vs Telephone work: Primarily back-office
Degree / Certifications Required: Post-secondary education preferred (Business, Finance, or related field)
Years of Overall Experience: 2–4+ years of experience in billing, financial operations, insurance, or customer service
Preferred Candidate Background: Experience in insurance or financial services Strong administrative and transactional processing background Familiarity with billing systems and payment processing How will Performance be Measured: Accuracy and quality of work Turnaround time and productivity SLA adherence Customer and stakeholder satisfaction Selling Points of Position (CVP): Opportunity to work in a stable, process-driven environment Exposure to financial operations and insurance processes Strong team culture with defined performance goals Skill development in problem-solving, research, and financial transactions
SUMMARY OF DAY-TO-DAY RESPONSIBILITIES: Mail box management responding emails Completing task
MUST-HAVE HARD SKILLS: 1.) Experience with billing systems 2.) Strong data entry and administrative accuracy 3.) Proficiency in Microsoft Office (Excel, Outlook, Word)
SOFT SKILLS: 1.) Strong communication (written and verbal) 2.) Attention to detail and accuracy 3.) Problem-solving and analytical thinking
NICE-TO-HAVE: 1.) Experience in insurance
Not the right fit? Search for Data Entry Specialist jobs in Ontario, Canada
About LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses.
At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We believe in providing Global Workforce Solutions with a personalized, human touch.
Our comprehensive range of services spans various domains, encompassing temporary and permanent staffing, Statement of Work (SOW) arrangements, payrolling, Recruitment Process Outsourcing (RPO), application design and development, program/project management, and engineering solutions.
Currently, our team of over 5,000 professionals caters to 110+ enterprise clients worldwide, including Fortune companies. Our client base represents a diverse spectrum of industries, including Banking & Financial Services, Semiconductor/VLSI, Technology, Healthcare & Life Sciences, Government, Telecom & Media, Retail & Distribution, Oil & Gas, and Energy & Utilities.
Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices across the North America, Europe, Asia, and Australia. We also have nine delivery centers strategically located in India in Bangalore, Indore, Noida, Baroda, Hyderabad, Bhubaneshwar, Dehradun, Goa, and Aligarh to further enhance our client service capabilities.
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About the role
Address: CAN, Ontario, Toronto, 200 Bloor Street East (200BLOOR) – waterloo – Montreal – any location
STORY BEHIND THE NEED: Scope of Project: Support back-office billing operations and policy servicing by handling customer inquiries, processing financial transactions, and ensuring accurate policy updates. The role includes both transactional and investigative work to resolve complex billing questions.
Training Period: Structured onboarding and training program (2 weeks) .
ADMIN / CLERICAL ONLY: Back-office vs Telephone work: Primarily back-office
Degree / Certifications Required: Post-secondary education preferred (Business, Finance, or related field)
Years of Overall Experience: 2–4+ years of experience in billing, financial operations, insurance, or customer service
Preferred Candidate Background: Experience in insurance or financial services Strong administrative and transactional processing background Familiarity with billing systems and payment processing How will Performance be Measured: Accuracy and quality of work Turnaround time and productivity SLA adherence Customer and stakeholder satisfaction Selling Points of Position (CVP): Opportunity to work in a stable, process-driven environment Exposure to financial operations and insurance processes Strong team culture with defined performance goals Skill development in problem-solving, research, and financial transactions
SUMMARY OF DAY-TO-DAY RESPONSIBILITIES: Mail box management responding emails Completing task
MUST-HAVE HARD SKILLS: 1.) Experience with billing systems 2.) Strong data entry and administrative accuracy 3.) Proficiency in Microsoft Office (Excel, Outlook, Word)
SOFT SKILLS: 1.) Strong communication (written and verbal) 2.) Attention to detail and accuracy 3.) Problem-solving and analytical thinking
NICE-TO-HAVE: 1.) Experience in insurance
Not the right fit? Search for Data Entry Specialist jobs in Ontario, Canada
About LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses.
At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We believe in providing Global Workforce Solutions with a personalized, human touch.
Our comprehensive range of services spans various domains, encompassing temporary and permanent staffing, Statement of Work (SOW) arrangements, payrolling, Recruitment Process Outsourcing (RPO), application design and development, program/project management, and engineering solutions.
Currently, our team of over 5,000 professionals caters to 110+ enterprise clients worldwide, including Fortune companies. Our client base represents a diverse spectrum of industries, including Banking & Financial Services, Semiconductor/VLSI, Technology, Healthcare & Life Sciences, Government, Telecom & Media, Retail & Distribution, Oil & Gas, and Energy & Utilities.
Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices across the North America, Europe, Asia, and Australia. We also have nine delivery centers strategically located in India in Bangalore, Indore, Noida, Baroda, Hyderabad, Bhubaneshwar, Dehradun, Goa, and Aligarh to further enhance our client service capabilities.