About Array Marketing

For over 40 years, Array Marketing has been a global leader in the retail display and in-store merchandising services industry. Global brands like Estée Lauder, Sephora, L’Oreal and Samsung to name a few, rely on our team of more than 2,000 employees around the world, to create great retail experiences by bringing their visions to life.

We are committed to building on more than four decades of strength, deep industry knowledge and design innovation to accelerate our growth and serve our customers even better than before.

As we continue to expand around the world, we are looking for critical thinkers who are data-driven, have a strong work ethic and care about best practices and customer outcomes to help us carry out our vision.

Join Array to make a mark on our business and grow your career.

Who we need

Reporting to the VP, Growth and Innovation, we have a newly created opportunity for an Innovation Lead, Retail Fixtures . As a catalyst for change, you will bridge abstract ideas with practical execution, aligning innovation with Array’s strategic, financial, and environmental objectives. You will develop a multi‑year innovation strategy that will sharpen our capabilities, expand our offerings, and strengthen competitive advantage. With a global scope, you will represent the needs of, translating their challenges into actionable roadmaps that deliver immediate value and recurring revenue.

You will build and lead a continuously flowing innovation pipeline that converts opportunity into profitable ventures, operational improvements, and next‑generation retail solutions. Partnering across design, engineering, materials, manufacturing, sustainability, and external collaborators, you will elevate how we discover, develop, and deliver what’s next.

This is an on-site role based at our headquarters in Scarborough, Ontario.

What’s in it for you:

Global influence and impact. You are looking for an opportunity to bring ideas and possibilities to life as an innovative reality. You want to increase your reach and influence, representing the needs of and exceeding the expectations of current and potential clients across North America and EMEA.

Organizational impact. You want to take ownership of the successful execution of an innovation strategy and make your mark by building and delivering: prioritized pipelines, validated business cases, on-time results, measurable efficiency gains, and sustainability outcomes aligned with corporate environmental goals.

Career advancement. As we expand our client base, scale our operations, and embrace cutting-edge technologies, your opportunities to grow your book of business and earnings will increase. We are committed to investing in both people and systems, providing you with opportunities for a rewarding and long-term career.

As our new Innovation Lead, Retail Fixtures, you will:

• Lead strategically. You will develop and execute Array Marketing’s innovation strategy to drive growth and competitive advantage. You will identify and analyze emerging technologies, market trends, and industry shifts to inform strategic decision-making. You will build and manage a diverse innovation portfolio, balancing incremental improvements with breakthrough innovations, and oversee the innovation pipeline to ensure a consistent flow of projects from concept to execution.

• Collaborate across functions. You will partner with R&D, creative design, product development, engineering, marketing, operations, and supply chain teams to integrate innovation across business functions. You will facilitate collaboration between internal and external stakeholders, and engage with clients and industry leaders to anticipate market needs and deliver customized innovation solutions.

• Shape the innovation pipeline. You will define what innovation means for each specific application or opportunity, identifying the core problems to be solved. You will establish and oversee an innovation framework that fosters creative thinking and structured ideation. You will collaborate on all innovation projects, focusing on ideation, material selection, engineering solutions, manufacturing processes, and sustainability. You will develop and refine innovation methodologies and structured testing processes to ensure efficient project execution and mitigate risk.

• Drive graphic and supply chain innovation. You will provide expert input on graphic-related innovation, identifying new technologies, process optimizations, and cost-saving alternatives. You will work closely with Purchasing and Supply Chain teams to assess alternative suppliers, materials, and production techniques, expanding Array’s supply chain ecosystem to ensure access to cutting-edge materials, sustainable solutions, and efficient production methods.

• Manage resources. You will secure resources for innovation projects, presenting business cases to senior leadership. You will identify and cultivate outsourced resource partners to fill internal expertise gaps and allocate budgets efficiently across innovation initiatives to maximize impact and return on investment (ROI).

• Foster a culture of innovation. You will encourage risk-taking, experimentation, and learning from failure to drive creativity across teams. You will mentor and develop innovation teams, ensuring skill development and cross-functional capabilities, while promoting knowledge sharing and collaboration.

• Measure success. You will define and track key performance indicators (KPIs) to evaluate the success of innovation initiatives. You will monitor global economic trends, sustainability initiatives, and retail market shifts to adapt and evolve strategies.

You have:

• The design and business experience. You have a degree or diploma in Innovation Management, Engineering, Business, Industrial Design, or a related field. You have in-depth industry experience in innovation leadership, product development, or operational transformation, driving complex innovation projects. You are strategic, creative, and visionary with the ability to translate abstract ideas into tangible business value. You have expertise in Lean Six Sigma, Agile methodologies, and Design Thinking. You possess the financial acumen to develop and present ROI-driven business cases.

• The people and project leadership. You have a proven ability to foster an innovation-driven culture and mentor teams in an Agile, cross-functional environment. You navigate challenges with a solution-oriented mindset, balancing competing priorities. You lead and actively listen during team discussions, brainstorming sessions, and project planning, bringing a problem-solving mindset to every challenge. You can pivot when needed, ensuring design aligns with business goals and user needs. Project Management Professional (PMP) or Agile methodology certification is preferred.

• The interpersonal skills. You can build trusting relationships. You have professional communication skills and can guide the decisions of non-design stakeholders, influencing without authority. You can confidently present to or collaborate across all levels of the organization. You ask thoughtful questions, gather feedback, and translate insights into actionable design, process, and strategic improvements.

What you can expect from the interview process:

• A virtual interview with a Talent Advisor discussing your interest in the role, the team’s culture and your experience.

• An interview with the VP, Global Growth and New Sales Development in Fixtures - North America, the Head of New Business Development - EMEA, and a senior Sales Executive.

• A follow-up interview and presentation with the VP, Global Growth and New Sales Development in Fixtures - North America, the Head of New Business Development - EMEA, and the Senior Director, Human Resources. This is an opportunity to demonstrate your thought process and innovative approach to growth.

Apply now.

Diversity, equity, and inclusion are critical components of life at Array Marketing, and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.

Array Marketing is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation, please notify our HR team at hrto@arraymarketing.com.