Stone Creek Resorts is looking for a Housekeeper/Cleaner to join our dedicated team of hospitality professionals at Silvertip Resort in Canmore, Alberta. At Silvertip, we are committed to providing personalized and attentive service, ensuring that every guest feels valued and well-cared-for. From the moment our guests arrive until their departure, our staff is focused on delivering an exceptional experience that reflects our commitment to excellence.

The Housekeeper/Cleaner is integral to maintaining the cleanliness and orderliness of Silvertip's staff accommodation, office spaces, public spaces, on-course washrooms and event spaces. This role requires a keen eye for detail, strong organizational skills, and the ability to manage multiple tasks effectively. The Housekeeper/Cleaner is responsible for ensuring that all areas are pristine and welcoming and will handle post-event cleanups to prepare spaces for future use. Effective communication with the Maintenance Manager and other team members is essential to address any issues and ensure smooth operations.

Key Responsibilities:

• Perform daily cleaning tasks such as sweeping, mopping, vacuuming, dusting, emptying waste bins.
• Clean meeting rooms after guest departures and report any maintenance issues.
• Monitor and replenish cleaning supplies and toiletries as needed.
• Ensure cleanliness across all clubhouse areas, including public spaces, event spaces, offices and washrooms.
• Clean and restore areas used for events, and complete scheduled tasks in a timely manner.
• Handle deep cleaning tasks promptly when necessary, such as dealing with spills or stains.
• Follow sanitization procedures to maintain hygienic and safe spaces for guests and staff.
• Regularly clean and inspect on-course washrooms, ensuring they are sanitary, well-stocked and in working order.
• Replenish supplies like toilet paper, soap and hand towels as needed.
• Report plumbing, maintenance or safety issues immediately to the Maintenance Manager.
• Complete cleaning checklists, maintain high standards of cleanliness and perform light maintenance duties (e.g., changing lightbulbs, plunging, using a ladder, etc.).
• Communicate effectively with the Maintenance Manager regarding cleaning schedules, inventory needs and any issues encountered.
• Work closely with other team members and departments to ensure tasks are completed efficiently.
• Occasionally interact with guests or staff to address any cleanliness concerns.
• Adhere to health and safety regulations and use cleaning equipment and chemicals according to safety guidelines.
• Document and report any incidents or accidents that occur, ensuring proper follow-up procedures.