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Senior Program Manager

Mercury9 days ago
Remote
New York, San Francisco Bay Area,Remote (Canada, US)
$168,000 - $234,600/yearly
Senior Level

Top Benefits

Health, dental, and vision coverage
12+ weeks paid parental leave
Unlimited vacation with minimum requirement

About the role

Who you are

  • 8+ years of total experience, including 6+ years working in financial crime, compliance, risk, or operational program management
  • 4+ years of people management experience with a strong track record of developing talent and building high-performing teams
  • Deep knowledge of AML/BSA regulatory requirements, financial crime risk management frameworks, and operational best practices
  • A strong understanding of cross-functional program management, especially within technical and operational environments
  • Exceptional judgment, analytical, and communication skills – you can translate strategic priorities into scalable programs and influence senior stakeholders across the company
  • Proven success driving clarity and execution in highly ambiguous, high-stakes environments
  • Experience building and improving programs that support quality, governance, training, tooling, or operational enablement
  • A collaborative mindset and a track record of helping teams align around shared goals and deliver impact together
  • An appreciation for high standards and a passion for elevating team practices and outcomes

What the job involves

  • At Mercury, we take Financial Crimes extremely seriously. The Financial Crimes team encompasses both our Anti-Money Laundering (AML) and Sanctions programs. It is responsible for building and strengthening the tools, programs, and processes that help prevent, detect, and respond to financial crime
  • We focus on enabling operational teams with robust training and documentation, managing risk through clear governance structures, and driving continuous improvement through technical and procedural enhancements
  • As the Senior Program Manager - Financial Crimes, you will lead a team of program managers responsible for foundational programs across AML and Sanctions. You’ll drive strategic, cross-functional initiatives that shape the maturity, scalability, and quality of our Financial Crimes capabilities
  • You’ll partner closely with Financial Crimes leadership, Risk, Engineering, Product, and Ops teams to ensure the program is effective and adaptable to new challenges and risks
  • Lead and develop a team of FinCrime Program Managers responsible for enabling operational excellence across AML and Sanctions domains
  • Partner cross-functionally with Compliance, Legal, Product, Risk Strategy, and additional groups to enhance Mercury’s AML program and drive efficiency using data and technology
  • Drive three foundational program areas:
  • Learning & Development: Own new hire onboarding, continuing education, and procedural governance for both AML and Sanctions functions
  • Technical Enablement: Identify tooling and tech needs in partnership with Ops and Engineering, and lead execution of these solutions
  • Issue Management: Track and coordinate risk issues across the Financial Crimes team to ensure visibility, ownership, and timely resolution
  • Build cross-functional alignment with key stakeholders in Risk Strategy, Compliance, Product, Ops, Legal, and Engineering to support both AML and Sanctions initiatives
  • Shape and execute programs that proactively address emerging risks, regulatory changes, and product developments
  • Contribute to FinCrime strategic planning, helping to define org-wide goals and drive progress against them
  • Represent Financial Crimes enablement programs across the Risk function and the broader Mercury organization

Benefits

  • Health, dental, & vision
  • 12+ weeks of paid parental leave
  • $600 USD custom WFH equipment setup
  • Unlimited vacation policy (with a mandatory minimum)
  • Retirement matching up to 4% of base salary (401k/RRSP)
  • Paid 6-week sabbatical after the 5-year mark
  • Annual $1K USD learning & development budget
  • Unlimited book budget
  • Weekly $100 USD food budget
  • Monthly $100 USD wellness budget
  • Monthly $50 USD cellphone reimbursement
  • Pet-friendly offices with free tea & lunch

About Mercury

Financial Services
501-1000

Mercury is the fintech ambitious companies use for banking* and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 200K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. To learn more, visit Mercury.com.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.