Job Code: 420-25

POSTING DATE: October 7, 2025 POSTING #420-25 (OPSEU)

EXPIRY DATE: October 14, 2025

HURON PERTH HEALTHCARE ALLIANCE

NOTICE OF VACANCY

POSITION: Crisis Intervention Worker - BSW

Huron Perth Helpline and Crisis Response Team

Full-Time

POSITION SUMMARY: Huron Perth Helpline and Crisis Response Team provides a coordinated, comprehensive 24 hour per day, 7 day a week program in the Huron Perth district. The Crisis Intervention Worker will provide assessment, counselling and resource information to clients experiencing crisis situations via telephone counselling and face-to-face assessments. Community education will also be provided. Travel to all 8 emergency departments in Huron and Perth counties, physician offices and schools to complete crisis assessments and initiate short term counselling required. Travel to client’s home, community sites with police services to complete assessments as required, 24/7. Staff will be expected to work from both Huron and Perth offices in this position.

REPORTS TO: Manager, Outpatient Mental Health

DATE REQUIRED: As soon as possible

SALARY: $39.16 to $50.77 hourly

QUALIFICATIONS:

Education:

Required:

• Masters or Bachelor degree in Social Work

• Current registration with OCSWSSW

• Extensive knowledge of the Recovery Principles and Recovery Model

• Completion of Non-Violent Crisis Intervention Training

Preferred:

• Certification in Brief Solutions Focused Therapy

• Completion of Suicide Training Program

• Completion of a Crisis Intervention Certificate Program

• Completion of Non-Violent Crisis Intervention Training

• Current CPR certification

Experience:

• Recent progressive clinical experience with individuals with serious mental illness and/or addictions in a health care setting and/or community based setting

• Recent experience in responding to crisis situations with a variety of individuals in the community and hospital setting

Abilities:

• Demonstrated knowledge of issues faced by individuals in acute mental health/addiction distress and by individuals with severe mental health illness.

• Knowledge of community services and mental health, addiction treatment and support programs.

• Demonstrated knowledge and competence in the application of treatment modalities to support individuals with serious mental illness and/or addiction

• Knowledge of mental health reform and values, principles of recovery, Mental Health Act, PHIPPA, Health care consent Act and Public Hospitals Act.

• Demonstrated ability to independently conduct formal mental health and addiction assessment, short term crisis counseling and referral

• Ability to identify and mobilize resources in crisis situations. To act confidently and independently in the formulation of future interventions and to appreciate the client’s role in decision making, where appropriate.

• Personal transportation and hold a valid Ontario driver’s license.

• Auto endorsement insurance for the purposes of patient transportation

• Demonstrated ability to complete treatment plans and crisis plans with the client, community partners and colleagues.

• Ability and willingness to travel to clients’ homes, independently or in the company of local police services to complete assessments and to independently provide assessment to local ER physicians and physicians in offices when required.

• Self-directed, motivated team player with a commitment to ongoing professional development and client and family centred care

Please be advised that we are no longer accepting emailed or paper-based resumes. Please submit a complete resume by visiting our job opportunities page on our website: www.hpha.ca

This job posting is being advertised for an existing vacancy within the Hospital. The status of the position is indicated to provide transparency in accordance with applicable regulations.

The Huron Perth Healthcare Alliance (HPHA) is an equal opportunity employer that strives to create a respectful, accessible and inclusive workplace. HPHA is committed to creating an environment where all staff, physicians, volunteers and patients see themselves reflected in the workforce, physical surroundings and the broader community, and where everyone feels safe, valued and free to be who they are while receiving fair and equitable supports and opportunities. Upon individual requests, attempts will be made to accommodate those with disabilities. Should any applicant require accommodation through the application, interview or selection process, please contact Human Resources for assistance.

Huron Perth Healthcare Alliance does not use artificial intelligence (AI) to screen, assess or select applicants at any stage of the recruitment process. All application reviews and hiring decisions are conducted by HPHA Human Resource professionals and/or the hiring managers.