Unit Clerk - Odette Cancer Centre Chemotherapy Department (2025-15800)
About the role
Summary Of Duties Co-ordinates the patient care support services within the Chemotherapy Department (Systemic Therapy Program) at the Odette Cancer Centre. As an integral part of the health care team and front-line staff, responsibilities include: Providing a broad range of clerical, appointment and receptionist services; Responding to general enquiries; Scheduling outpatient tests and procedures required by the oncologists; Coordinating and scheduling electronic physician orders including chemotherapy appointments with applicable software; Preparing and delivering next day patient lists to chemotherapy nursing staff; Responsible for retrieving completed chemotherapy consents and scanning into applicable computer software; Ordering supplies; and Providing relief coverage and support services within the department. Unit Clerks will be cross-trained to function effectively in the various clerical duties within the Chemotherapy Department.
Qualifications/Skills
- Requires the completion of one year of Community College or equivalent education
- Minimum one year of administrative/business experience required in a health care setting preferred
- Proven accurate keyboarding (minimum net 40 w.p.m. OR net data entry 106 k.p.m.
- Knowledge of Medical Terminology preferred
- Proficiency with MS Office (Outlook, Word and Excel) as well as working knowledge of in-house computer software (e.g. Excelicare, E-sheet, EPR, and CHARM) required
- Demonstrated excellent customer service/patient-focused approach required
- Ability to prioritize, organize and follow-through on multiple demands with strong time management skills; attentive and flexible to multiple tasks and timelines required
- Demonstrated excellent interpersonal and communication skills oral, written and comprehension
- Tact and diplomacy in handling and dealing with confidential information; sensitivity working with oncology patients and family essential
- Requires well-developed interpersonal and team skills in a fast-paced work environment.
- Demonstrated ability to work collaboratively with interprofessional staff members and external stakeholders as required via telephone and email
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan
Unit Clerk - Odette Cancer Centre Chemotherapy Department (2025-15800)
About the role
Summary Of Duties Co-ordinates the patient care support services within the Chemotherapy Department (Systemic Therapy Program) at the Odette Cancer Centre. As an integral part of the health care team and front-line staff, responsibilities include: Providing a broad range of clerical, appointment and receptionist services; Responding to general enquiries; Scheduling outpatient tests and procedures required by the oncologists; Coordinating and scheduling electronic physician orders including chemotherapy appointments with applicable software; Preparing and delivering next day patient lists to chemotherapy nursing staff; Responsible for retrieving completed chemotherapy consents and scanning into applicable computer software; Ordering supplies; and Providing relief coverage and support services within the department. Unit Clerks will be cross-trained to function effectively in the various clerical duties within the Chemotherapy Department.
Qualifications/Skills
- Requires the completion of one year of Community College or equivalent education
- Minimum one year of administrative/business experience required in a health care setting preferred
- Proven accurate keyboarding (minimum net 40 w.p.m. OR net data entry 106 k.p.m.
- Knowledge of Medical Terminology preferred
- Proficiency with MS Office (Outlook, Word and Excel) as well as working knowledge of in-house computer software (e.g. Excelicare, E-sheet, EPR, and CHARM) required
- Demonstrated excellent customer service/patient-focused approach required
- Ability to prioritize, organize and follow-through on multiple demands with strong time management skills; attentive and flexible to multiple tasks and timelines required
- Demonstrated excellent interpersonal and communication skills oral, written and comprehension
- Tact and diplomacy in handling and dealing with confidential information; sensitivity working with oncology patients and family essential
- Requires well-developed interpersonal and team skills in a fast-paced work environment.
- Demonstrated ability to work collaboratively with interprofessional staff members and external stakeholders as required via telephone and email
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan