Customer Service and Finance Officer
Top Benefits
About the role
The City of Yellowknife is an inclusive employer offering a dynamic and rewarding work environment that delivers valuable services to our residents. At the City, the diverse backgrounds of our employees help us to create a positive, safe and fun environment for us all. The City is committed to hiring a diverse and skilled workforce that is representative of the community, strengthening our ability to provide high quality services and excellent customer service to residents. The City of Yellowknife welcomes applications from all qualified candidates, and encourages Indigenous persons to self-declare when submitting their application.
KEY RESPONSIBILITIES
Reporting to the Manager, Financial Services – Operations, the Customer Service and Finance Officer is responsible for performing a wide range of clerical and administrative services and support for the City. This position is a hybrid role that greets, assists, and provides assistance, customer service support and information to clients, visitors, and other guests of the City and conducts transactional financial services as required for the division.
QUALIFICATIONS
The position requires a diploma in accounting or a related discipline, along with a minimum of two (2) years' practical experience in an accounting or financial environment. The successful incumbent may be required to obtain a notary public designation.
The position requires time management skills reflective of the need to coordinate various financial activities. The incumbent requires the ability to clearly convey messages both verbally and in writing, and must be proficient in MS Office suite including Excel, PowerPoint and Word.
SALARY
The City of Yellowknife offers a starting salary of $75,137 per annum, as well as a comprehensive benefits package including a defined benefit pension plan, and a monthly housing and vacation travel allowance totaling $450.
For further information or clarification of the job description, please contact Human Resources at hr@yellowknife.ca.
TO APPLY
Qualified applicants are required to apply no later than December 30, 2025.
Please visit the City of Yellowknife Website at: www.yellowknife.ca to submit your resume and proof of education.
Please be advised that the City of Yellowknife requires all prospective employees to provide a criminal records check prior to employment. We thank all applicants who apply but advise that only those to be interviewed will be contacted.
About City of Yellowknife
The City of Yellowknife provides Municipal Services to residents and businesses in the Capital City of the Northwest Territories. Originally founded in 1953, the City of Yellowknife serves over 19,000 residents in the territories largest city. City Employees provide a complete range of municipal services, including; roads, water & sewer, garbage & recycling, parks & recreation, fire & ambulance, planning & development in some of the harshest weather conditions in North America.
We recently launched our 5 Year Economic Development Plan, created with the citizen input through surveys and Public Forum. This is part of a larger move to ramp-up Public Engagement projects. Examples of this include our Let's Talk About Tourism Campaign, an Active Transportation Survey, Our Citizen Budget program, along with an ongoing Civic Pride 'Our Yellowknife' campaign. Other initiatives have included reducing city oil consumption, improving solid waste management, and the building of Betty House, a transitional home for women and children.
Yellowknife City Hall is in the heart of the city: on the shores of picturesque Frame Lake and in the downtown core.
Frame Lake is used as a skating rink in winter and a frozen walking/snowmobile path to residential communities. In summer the area (Somba K'e Civic Plaza) is used for the Farmer's Market, live music and festivals. There is a public walking trail surrounding the lake, close enough to be used over lunches and breaks.
City Hall is located in downtown and is a short walk from the Prince of Wales Northern Heritage Centre, numerous restaurants and stores, and the Ruth Inch Memorial Pool.
Like all of Yellowknife, City Hall is distinctively both surrounded by the hauntingly beautiful characteristics of sub-Arctic nature (Aurora borealis, the Midnight Sun, and sun dogs), but close to urban amenities.
Yellowknife is a culturally rich capital thriving with diversity!
Customer Service and Finance Officer
Top Benefits
About the role
The City of Yellowknife is an inclusive employer offering a dynamic and rewarding work environment that delivers valuable services to our residents. At the City, the diverse backgrounds of our employees help us to create a positive, safe and fun environment for us all. The City is committed to hiring a diverse and skilled workforce that is representative of the community, strengthening our ability to provide high quality services and excellent customer service to residents. The City of Yellowknife welcomes applications from all qualified candidates, and encourages Indigenous persons to self-declare when submitting their application.
KEY RESPONSIBILITIES
Reporting to the Manager, Financial Services – Operations, the Customer Service and Finance Officer is responsible for performing a wide range of clerical and administrative services and support for the City. This position is a hybrid role that greets, assists, and provides assistance, customer service support and information to clients, visitors, and other guests of the City and conducts transactional financial services as required for the division.
QUALIFICATIONS
The position requires a diploma in accounting or a related discipline, along with a minimum of two (2) years' practical experience in an accounting or financial environment. The successful incumbent may be required to obtain a notary public designation.
The position requires time management skills reflective of the need to coordinate various financial activities. The incumbent requires the ability to clearly convey messages both verbally and in writing, and must be proficient in MS Office suite including Excel, PowerPoint and Word.
SALARY
The City of Yellowknife offers a starting salary of $75,137 per annum, as well as a comprehensive benefits package including a defined benefit pension plan, and a monthly housing and vacation travel allowance totaling $450.
For further information or clarification of the job description, please contact Human Resources at hr@yellowknife.ca.
TO APPLY
Qualified applicants are required to apply no later than December 30, 2025.
Please visit the City of Yellowknife Website at: www.yellowknife.ca to submit your resume and proof of education.
Please be advised that the City of Yellowknife requires all prospective employees to provide a criminal records check prior to employment. We thank all applicants who apply but advise that only those to be interviewed will be contacted.
About City of Yellowknife
The City of Yellowknife provides Municipal Services to residents and businesses in the Capital City of the Northwest Territories. Originally founded in 1953, the City of Yellowknife serves over 19,000 residents in the territories largest city. City Employees provide a complete range of municipal services, including; roads, water & sewer, garbage & recycling, parks & recreation, fire & ambulance, planning & development in some of the harshest weather conditions in North America.
We recently launched our 5 Year Economic Development Plan, created with the citizen input through surveys and Public Forum. This is part of a larger move to ramp-up Public Engagement projects. Examples of this include our Let's Talk About Tourism Campaign, an Active Transportation Survey, Our Citizen Budget program, along with an ongoing Civic Pride 'Our Yellowknife' campaign. Other initiatives have included reducing city oil consumption, improving solid waste management, and the building of Betty House, a transitional home for women and children.
Yellowknife City Hall is in the heart of the city: on the shores of picturesque Frame Lake and in the downtown core.
Frame Lake is used as a skating rink in winter and a frozen walking/snowmobile path to residential communities. In summer the area (Somba K'e Civic Plaza) is used for the Farmer's Market, live music and festivals. There is a public walking trail surrounding the lake, close enough to be used over lunches and breaks.
City Hall is located in downtown and is a short walk from the Prince of Wales Northern Heritage Centre, numerous restaurants and stores, and the Ruth Inch Memorial Pool.
Like all of Yellowknife, City Hall is distinctively both surrounded by the hauntingly beautiful characteristics of sub-Arctic nature (Aurora borealis, the Midnight Sun, and sun dogs), but close to urban amenities.
Yellowknife is a culturally rich capital thriving with diversity!