Remote Communication Specialist/Full-time
About the role
Company:
ClaimsPro LPRemote Communication Specialist/Full-time (Toronto, ON Canada)
As part of the National Business Development team, this role will be critical in managing our communication strategy and enhancing our public image. You will develop and execute our communication strategy, internally and externally, and manage media relations. This role will develop and implement comprehensive communication strategies that align with the company’s goals and objectives while collaborating with different departments to ensure accurate and timely communication.
This position is remote and open to the Greater Toronto Area.
Organizational Alignment:
- Reports to the President
Key Performance Factors:
- Supports a centralized focus on relationship management, employee engagement, profitable client growth, customer retention by executing consistent and effective communications
- Supports delivery of revenue targets, new business and organic growth for ClaimsPro through engaging content creating for various platforms and stakeholders.
Job Responsibilities
- Guide and lead SCM’s corporate branding and external communications into such as media releases, news stories, position papers.
- Writing: Provide professional writing and communication in development of ClaimsPro’s product offerings. Write, edit and provide expertise in developing company brochures, case studies, web content, communication materials, including press release, articles, blog posts, employee announcements and social media content.
- Collaborating with different departments to gather information and ensure accurate and timely communication.
- Media: Develop and maintain relationships with media contacts. Manage the company’s social media presence including content creation, posting and engagement. Monitor and analyze media coverage, proving regular insights and recommendations for improvement. Monitoring media coverage and public perception and developing strategies to enhance the company’s reputation.
- Internal Stakeholders: Prepare internal communications and presentation for employees and stakeholders.
- Performance analysis: Track, measure, and report on the effectiveness of marketing campaigns and initiatives to identify strengths and areas for improvement.
- Event coordination: Organize and manage events like workshops, meetings, and trade shows to promote the company’s image and initiatives.
- Performance analysis: Track, measure, and report on the effectiveness of marketing campaigns and initiatives to identify strengths and areas for improvement.
- Event coordination: Lead, organize and manage events like workshops, meetings, and trade shows to promote the company’s image and initiatives.
Qualifications & Education
- Minimum of 2+ years insurance industry experience.
- Minimum of 5+ years’ communications/marketing experience.
- Bachelor’s degree in communications, marketing, public relations or related field.
- High level of creativity and strategic thinking, with the ability to develop innovative communication solutions.
- Strong time management skills.
- Knowledge of social media management, digital marketing and SEO practices.
- Excellent oral and written communication skills.
Environment & Working Conditions
- Positive Team Dynamics
- Project Management
- InnovativeResourceful
- Adaptable
- Analytics
- Self-Management - Working from home
- Organized – planning
Environment/Working Conditions:
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
About ClaimsPro LP
ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.
In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.
We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.
ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.
Benefits of our team structure include: • Consistent claims handling throughout North America • Performance management with oversight of all account activity • Data integrity, accuracy, and financial intelligence • Cost containment, tighter control over claims outcomes, and indemnity management
Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.
ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.
Remote Communication Specialist/Full-time
About the role
Company:
ClaimsPro LPRemote Communication Specialist/Full-time (Toronto, ON Canada)
As part of the National Business Development team, this role will be critical in managing our communication strategy and enhancing our public image. You will develop and execute our communication strategy, internally and externally, and manage media relations. This role will develop and implement comprehensive communication strategies that align with the company’s goals and objectives while collaborating with different departments to ensure accurate and timely communication.
This position is remote and open to the Greater Toronto Area.
Organizational Alignment:
- Reports to the President
Key Performance Factors:
- Supports a centralized focus on relationship management, employee engagement, profitable client growth, customer retention by executing consistent and effective communications
- Supports delivery of revenue targets, new business and organic growth for ClaimsPro through engaging content creating for various platforms and stakeholders.
Job Responsibilities
- Guide and lead SCM’s corporate branding and external communications into such as media releases, news stories, position papers.
- Writing: Provide professional writing and communication in development of ClaimsPro’s product offerings. Write, edit and provide expertise in developing company brochures, case studies, web content, communication materials, including press release, articles, blog posts, employee announcements and social media content.
- Collaborating with different departments to gather information and ensure accurate and timely communication.
- Media: Develop and maintain relationships with media contacts. Manage the company’s social media presence including content creation, posting and engagement. Monitor and analyze media coverage, proving regular insights and recommendations for improvement. Monitoring media coverage and public perception and developing strategies to enhance the company’s reputation.
- Internal Stakeholders: Prepare internal communications and presentation for employees and stakeholders.
- Performance analysis: Track, measure, and report on the effectiveness of marketing campaigns and initiatives to identify strengths and areas for improvement.
- Event coordination: Organize and manage events like workshops, meetings, and trade shows to promote the company’s image and initiatives.
- Performance analysis: Track, measure, and report on the effectiveness of marketing campaigns and initiatives to identify strengths and areas for improvement.
- Event coordination: Lead, organize and manage events like workshops, meetings, and trade shows to promote the company’s image and initiatives.
Qualifications & Education
- Minimum of 2+ years insurance industry experience.
- Minimum of 5+ years’ communications/marketing experience.
- Bachelor’s degree in communications, marketing, public relations or related field.
- High level of creativity and strategic thinking, with the ability to develop innovative communication solutions.
- Strong time management skills.
- Knowledge of social media management, digital marketing and SEO practices.
- Excellent oral and written communication skills.
Environment & Working Conditions
- Positive Team Dynamics
- Project Management
- InnovativeResourceful
- Adaptable
- Analytics
- Self-Management - Working from home
- Organized – planning
Environment/Working Conditions:
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
About ClaimsPro LP
ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.
In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.
We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.
ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.
Benefits of our team structure include: • Consistent claims handling throughout North America • Performance management with oversight of all account activity • Data integrity, accuracy, and financial intelligence • Cost containment, tighter control over claims outcomes, and indemnity management
Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.
ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.