Who you are

• Minimum 15+ years of progressive payroll management experience in a public, global corporation
• Proven experience managing a large, multi-country payroll provider
• At least 5+ years of management experience, leading and developing impactful teams
• Bachelor's degree or equivalent experience in Business, Accounting, Finance, or a related field
• Demonstrated expertise with payroll platforms, ideally including ADP, CloudPay and Workday
• Experience navigating payroll complexities within fast-paced, consumer-oriented tech environments
• A strong collaborative approach and proven ability to build effective cross-functional relationships
• Excellent communication and organizational skills, with the ability to present findings to management in an accurate, clear and concise manner

What the job involves

• Reporting to the VP, Controllership, the Director of Global Payroll is a pivotal leadership role, accountable for the design, implementation, and continuous improvement of global payroll operations across the Americas, EMEA, and APAC regions for OpenTable
• You champion payroll business processes, ensure unwavering compliance, forge strong partnerships with stakeholders, and demonstrate the latest payroll technology to optimize efficiency and accuracy
• Your exceptional leadership skills will guide a distributed team of payroll professionals, ensuring they consistently deliver outstanding results
• Strategic Leadership and Governance: Design, deploy, and govern the global payroll operating model, setting a vision, driving alignment and prioritization across regions, and establishing service standards and a robust key control environment
• Operational Excellence: Oversee the end-to-end execution of compliant global payroll operations, both in-house and outsourced, aligning with established People & Culture standards. Drive the development and reporting of global payroll critical metrics. Serve as subject matter expert for global mobility arrangements
• Distributed Team Development: Coach, develop and mentor a globally distributed team of payroll professionals. Build a culture of growth and continuous professional development
• Stakeholder Management: Build and maintain collaborative relationships with internal partners (Corporate Equity, Accounting, FP&A, Tax, People & Culture, Benefits, Risk and Controls, etc.), external vendors, and global payroll teams. Serve as the primary global point of contact for the end-to-end payroll process
• Process Optimization and Continuous Improvement: Identify, recommend, and implement enhancements to payroll processes, systems, and analytical capabilities, streamlining operations for greater efficiency
• Compliance: Maintain in-depth knowledge of global regulations, benefits changes, and labor laws impacting payroll across the travel and hospitality sectors. Ensure local, state, federal, and international payroll tax jurisdictions are adhered to
• System Leadership and Change Management: Serve as subject matter expert for payroll software (ADP and CloudPay) and HRIS (Workday); lead system implementations and optimisation projects. Translate systems and business needs into functional plans
• Internal Control: Develop, maintain, and rigorously assess internal controls for payroll processes and payroll software systems. Ensure adherence to SOX narratives, controls, and SOC-1 audit objectives
• At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones
• While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters

Benefits

• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings