Ottawa is built on un-ceded Algonquin Anishinabek territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024 and 2025 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

POSITION SUMMARY

The Pharmacy Department at CHEO operates 24 hours daily, 7 days a week. Pharmacy technicians are expected to work day, evening, weekend and night shifts.

JOB DESCRIPTION

Under a pharmacist’s supervision the Pharmacy Technician:

• Performs all the tasks defined in the NAPRA Standards Practice for Pharmacy Technician practice from the Ontario College of Pharmacists (OCP).
• Keep up to date and follows workflow processes of the pharmacy department and the Hospital based on pharmacy standards and regulatory requirements
• Maintains accurate computerized patient profiles
• Dispenses, verify and deliver inpatient and outpatient prescriptions
• Distributes and maintains inventory of all pharmaceuticals, i.e. formulary, non-formulary, controlled substances, SAP, drug studies.
• Maintains stock of pharmaceuticals, labels, containers, and other supplies within the pharmacy work areas
• Records and reports any shortages of pharmaceuticals or supplies on the appropriate order list and to the pharmacy buyer
• Maintains stock of pharmaceuticals and supplies on the clinical wards and ambulatory clinics as required
• Maintains non-expired pharmaceuticals availability and participation in the rotation of stocks in the pharmacy and on the clinical wards and ambulatory clinics.Prioritirize, initiate and complete the Patients Best Possible Medication History and highlight any discrepancies to the pharmacist
• Keeps work areas clean, organized, and functional
• Maintains equipment and automation in good working condition, problem solves as appropriate and reports issues to appropriate pharmacy personnel
• Reports product defects, i.e. labelling issues, product discoloration or deterioration, precipitate, contamination, etc. to pharmacist and complete the incident report
• Reports medication errors to pharmacist and complete the incident report
• Maintains records of pharmacy related activities and participate in the statistical reports for the Pharmacy Departement
• Participates in the pharmacy technician work rotation fulfilling the responsibilities and tasks of each assigned area including weekend and night shifts
• Participates in staff and pharmacy technician meetings, departmental planning and communication activities, and special project assignments as required
• Participates in the training and orientation of new personnel in technical aspects of the Pharmacy Department
• Participates in departmental quality assurance activities
• Works cooperatively with all colleagues, promoting and maintaining harmonious inter and intra departmental relationships
• Maintains professional conduct and standards in all aspects of his/her work and when interacting with hospital staff and the public
• Cover Kid Care Pharmacy as required
• Performs other duties as assigned

QUALIFICATIONS

• Vulnerable Record Check (Essential)
• Graduate of an accredited college Pharmacy Technician Program (Essential)
• Licensed as a Pharmacy Technician with the Ontario College of Pharmacists (Essential)
• Minimum of two (2) years related experience (Preferred)
• Sterile compounding experience (Preferred)
• Non-sterile compounding experience (Preferred)
• Bilingual (English/French) (Preferred)
• Maintains competency on all equipment and automation (Essential)
• Maintains sterile and non-sterile certifications yearly (Essential)

* Please note you will be represented by the Ontario Public Service Employees Union (OPSEU). Please note that this position will be based out of Ottawa. Please note that location may be subject to change at any time at the discretion of the employer. All OPSEU members shall be granted an interview upon passing the pre-screening. Pre-screening might include testing.

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.

We thank all those who apply, however, only those to be interviewed will be contacted.