Top Benefits
About the role
Reborn Autobody is redefining collision repair through precision workmanship, advanced technology, and a high standard of customer care. Focused on getting vehicles safely back on the road, Reborn delivers manufacturer-aligned repairs backed by certified expertise and modern equipment. As the industry evolves, the team continues to adapt with ongoing training, electric vehicle repair readiness, and efficient repair processes. Reborn is building a skilled, accountable workforce that takes pride in quality repairs, teamwork, and doing the job right.
Operations Manager – Langley SuperCentre
Reports To: General Manager Works Closely With: Division Managers (Kirmac, Reborn, Fleet St) Location: Unit 2 - 20146 100A Ave, Langley, BC Employment Type: Full-Time | Exempt | Temporary Maternity Leave Coverage Position Term: This is a temporary position to provide maternity leave coverage. The anticipated term of employment will end on January 31, 2028, and may be extended based on business needs or changes to the leave period.
Position Summary
The Operations Manager is responsible for leading day-to-day operational execution within the SuperCentre, ensuring maximum efficiency, productivity, and profitability across all brands operating within the facility. This role provides direct team leadership and cross-functional coordination between production departments, shared services, and divisional leadership. The Operations Manager ensures the SuperCentre operates as a unified, high-performance production system while supporting Division Managers in achieving brand-level objectives.
Core Responsibilities
Team Leadership & Accountability Provide direct leadership to assigned production teams and operational staff
- Set daily operational expectations and performance standards
- Support workforce planning in collaboration with Division Managers and HR
- Promote a culture of accountability, safety, and operational excellence
- Address performance issues in partnership with Division Managers Cross-Functional Coordination Act as the central operational liaison between:
- Body
- Paint
- Detail
- Parts
- PPF
- Cleaning
- Mechanical Responsibilities include:
- Aligning production schedules across departments
- Ensuring smooth handoffs between operational stages
- Resolving workflow conflicts
- Coordinating shared infrastructure usage (paint booths, frame racks, stalls)
- Supporting divisional alignment within one unified facility Production Flow & Throughput Management
- Participate in daily production meetings
- Monitor Work-in-Progress (WIP) levels
- Identify and resolve bottlenecks
- Balance labour and workload distribution
- Improve cycle time and touch time
- Increase stall and booth utilization
- Reduce downtime and idle capacity Efficiency & Profitability Optimization
- Improve labour efficiency and productivity metrics
- Reduce rework and operational waste
- Monitor parts-to-labour ratios
- Protect margins through disciplined, high-quality execution
- Analyze operational data to identify improvement opportunities
- Provide performance insights to the General Manager Process Governance & Continuous Improvement
- Enforce Standard Operating Procedures
- Lead operational audits and workflow reviews
- Implement lean production practices where applicable
- Standardize production meeting cadence and reporting
- Drive measurable operational improvements Performance Metrics The Operations Manager will be measured on:
- Facility cycle time
- Labour efficiency %
- Stall and booth utilization rates
- Cleanliness
- Quality / Customer Service (NPS)
- Contribution to overall profitability Scope
- Has operational authority over daily production flow within the facility
- Leads assigned operational teams directly
- Works collaboratively with Division Managers on resource allocation and execution alignment
- Escalates strategic or brand-level conflicts to the General Manager Qualifications
- 5+ years in manufacturing, automotive or other high-volume production leadership roles.
- Proven experience leading cross-functional teams
- Strong understanding of production flow, blueprinting, and KPI management
- Demonstrated ability to improve operational performance
- Strong interpersonal and conflict resolution skills
- Financial literacy related to labour efficiency and gross margin drivers Core Competencies
- Systems thinking
- Leadership presence
- Operational discipline
- Strategic execution
- Data-driven decision-making
- Conflict management
- Continuous improvement mindset Base Salary: $110,000 – $125,000 Performance Bonus: Yes, based on certain KPI metrics We want people who want to have an impact. Kirmac is building an inclusive company culture where anyone, regardless of age, race, gender, sexual orientation, or disability, is recognized and rewarded for their contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas can have an impact, we want to hear from you! Ready to make an impact? Apply with your resume today! We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Not the right fit? Search for Operations Manager jobs in Canada
About Kirmac Collision & Autoglass
Kirmac was founded in 1973 by Ian McIntosh. He always had the propensity to embrace new technology and pioneer new collision repair techniques. While working at a major truck manufacturing facility in Burnaby, Ian realized that a repair shop’s operations should flow as efficiently as the assembly line environment he was working in. At the time, collision repair shops were dingy, disorganized and only produced “good enough” quality to vehicle owners.
Two years later, Ian opened a 10,000 square foot shop in Coquitlam, BC, initially repairing large trucks. Kirmac purchased the largest spray booth in Western Canada and implemented an assembly line mentality to repairing trucks. Soon after, Kirmac switched from trucks to cars and the rest is history! Kirmac began repairing vehicles with the goal of turning the unfortunate experience of a vehicle collision into a positive, lasting impression.
Kirmac opened the second location in North Burnaby, BC in 1988. In the early 1990s the company grew significantly, opening in Richmond, Langley, Surrey, New Westminster, Vancouver, Maple Ridge, Walnut Grove, and Burnaby Metrotown. Kirmac now operates 17 locations in BC’s Lower Mainland. In 2000, Kirmac expanded into Washington State and grew to 12 locations over 15 years before selling the US operations to Texas-based Service King Collision Repair Centers in November 2014.
Kirmac has been able to grow throughout the decades by utilizing computerization, implementing disciplined systems and processes, purchasing the latest equipment and hiring the type of employees who fit our company values.
Similar Jobs
Top Benefits
About the role
Reborn Autobody is redefining collision repair through precision workmanship, advanced technology, and a high standard of customer care. Focused on getting vehicles safely back on the road, Reborn delivers manufacturer-aligned repairs backed by certified expertise and modern equipment. As the industry evolves, the team continues to adapt with ongoing training, electric vehicle repair readiness, and efficient repair processes. Reborn is building a skilled, accountable workforce that takes pride in quality repairs, teamwork, and doing the job right.
Operations Manager – Langley SuperCentre
Reports To: General Manager Works Closely With: Division Managers (Kirmac, Reborn, Fleet St) Location: Unit 2 - 20146 100A Ave, Langley, BC Employment Type: Full-Time | Exempt | Temporary Maternity Leave Coverage Position Term: This is a temporary position to provide maternity leave coverage. The anticipated term of employment will end on January 31, 2028, and may be extended based on business needs or changes to the leave period.
Position Summary
The Operations Manager is responsible for leading day-to-day operational execution within the SuperCentre, ensuring maximum efficiency, productivity, and profitability across all brands operating within the facility. This role provides direct team leadership and cross-functional coordination between production departments, shared services, and divisional leadership. The Operations Manager ensures the SuperCentre operates as a unified, high-performance production system while supporting Division Managers in achieving brand-level objectives.
Core Responsibilities
Team Leadership & Accountability Provide direct leadership to assigned production teams and operational staff
- Set daily operational expectations and performance standards
- Support workforce planning in collaboration with Division Managers and HR
- Promote a culture of accountability, safety, and operational excellence
- Address performance issues in partnership with Division Managers Cross-Functional Coordination Act as the central operational liaison between:
- Body
- Paint
- Detail
- Parts
- PPF
- Cleaning
- Mechanical Responsibilities include:
- Aligning production schedules across departments
- Ensuring smooth handoffs between operational stages
- Resolving workflow conflicts
- Coordinating shared infrastructure usage (paint booths, frame racks, stalls)
- Supporting divisional alignment within one unified facility Production Flow & Throughput Management
- Participate in daily production meetings
- Monitor Work-in-Progress (WIP) levels
- Identify and resolve bottlenecks
- Balance labour and workload distribution
- Improve cycle time and touch time
- Increase stall and booth utilization
- Reduce downtime and idle capacity Efficiency & Profitability Optimization
- Improve labour efficiency and productivity metrics
- Reduce rework and operational waste
- Monitor parts-to-labour ratios
- Protect margins through disciplined, high-quality execution
- Analyze operational data to identify improvement opportunities
- Provide performance insights to the General Manager Process Governance & Continuous Improvement
- Enforce Standard Operating Procedures
- Lead operational audits and workflow reviews
- Implement lean production practices where applicable
- Standardize production meeting cadence and reporting
- Drive measurable operational improvements Performance Metrics The Operations Manager will be measured on:
- Facility cycle time
- Labour efficiency %
- Stall and booth utilization rates
- Cleanliness
- Quality / Customer Service (NPS)
- Contribution to overall profitability Scope
- Has operational authority over daily production flow within the facility
- Leads assigned operational teams directly
- Works collaboratively with Division Managers on resource allocation and execution alignment
- Escalates strategic or brand-level conflicts to the General Manager Qualifications
- 5+ years in manufacturing, automotive or other high-volume production leadership roles.
- Proven experience leading cross-functional teams
- Strong understanding of production flow, blueprinting, and KPI management
- Demonstrated ability to improve operational performance
- Strong interpersonal and conflict resolution skills
- Financial literacy related to labour efficiency and gross margin drivers Core Competencies
- Systems thinking
- Leadership presence
- Operational discipline
- Strategic execution
- Data-driven decision-making
- Conflict management
- Continuous improvement mindset Base Salary: $110,000 – $125,000 Performance Bonus: Yes, based on certain KPI metrics We want people who want to have an impact. Kirmac is building an inclusive company culture where anyone, regardless of age, race, gender, sexual orientation, or disability, is recognized and rewarded for their contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas can have an impact, we want to hear from you! Ready to make an impact? Apply with your resume today! We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Not the right fit? Search for Operations Manager jobs in Canada
About Kirmac Collision & Autoglass
Kirmac was founded in 1973 by Ian McIntosh. He always had the propensity to embrace new technology and pioneer new collision repair techniques. While working at a major truck manufacturing facility in Burnaby, Ian realized that a repair shop’s operations should flow as efficiently as the assembly line environment he was working in. At the time, collision repair shops were dingy, disorganized and only produced “good enough” quality to vehicle owners.
Two years later, Ian opened a 10,000 square foot shop in Coquitlam, BC, initially repairing large trucks. Kirmac purchased the largest spray booth in Western Canada and implemented an assembly line mentality to repairing trucks. Soon after, Kirmac switched from trucks to cars and the rest is history! Kirmac began repairing vehicles with the goal of turning the unfortunate experience of a vehicle collision into a positive, lasting impression.
Kirmac opened the second location in North Burnaby, BC in 1988. In the early 1990s the company grew significantly, opening in Richmond, Langley, Surrey, New Westminster, Vancouver, Maple Ridge, Walnut Grove, and Burnaby Metrotown. Kirmac now operates 17 locations in BC’s Lower Mainland. In 2000, Kirmac expanded into Washington State and grew to 12 locations over 15 years before selling the US operations to Texas-based Service King Collision Repair Centers in November 2014.
Kirmac has been able to grow throughout the decades by utilizing computerization, implementing disciplined systems and processes, purchasing the latest equipment and hiring the type of employees who fit our company values.