Senior Manager – Commercial Digitization Product Strategy
Top Benefits
About the role
Job Description
As Senior Manager, Commercial Digitization Product Strategy you will lead and support commercial digitization efforts, working cross functionally to define channel and product strategies to enable the future state vision of Commercial Banking, ensuring alignment to our Digital and Personal Distribution goals. You will be responsible for strategy development, business casing, risk assessments and reviews, roadmap identification, and prioritization, to inform the execution efforts of our agile team. By collaborating effectively and partnering closely with Commercial Channels, Commercial Banking, and Digital and Personal Distribution, you will contribute to delivering on Commercial Banking strategies and commitments, while improving the client and advisor experience.
In Commercial Digitization, you will focus on strategies and transformation related efforts for business banking clients ranging from small businesses to large corporations; the day to day experience of the employees who support those companies through our digital banking experiences; and the employee experience for those at RBC who work closely with our Commercial Banking clients, to provide service, support and ongoing relationship management.
What will you do ?
- Strategy Development: Define and deliver forward-thinking strategies for commercial digital banking experiences, features and products, leveraging competitive insights, current and future state gap analysis, macro and micro economic forces of change, to establish a path to the future state, enabling both near term and horizon planning efforts
- Cross-functional Collaboration: Work closely with business partners across Commercial Banking, Operations, Technology, Risk/Compliance, Marketing and Enablement teams to define digital banking strategies and experiences, as well as prioritization and alignment
- Customer-Centric Approach: Leverage customer insights, behavioral data, and market trends to ensure commercial digital banking strategies meet and exceed customer expectations and create a frictionless and delightful banking experience.
- Innovation & Market Opportunities: Stay ahead of digital banking trends and identify new market opportunities to enhance digital distribution strategies and reach new customer segments.
- Regulatory & Compliance Oversight: Ensure the latest changes to regulations and compliance impacting commercial banking digital experiences are incorporated into strategy development and prioritization efforts
Must-have
- 3+ years’ experience in consulting, strategic initiatives or transformation programs
- Experience developing technology and/or business strategy
- Excellent aptitude for organizing, prioritizing and multi-tasking to meet conflicting demands
- Willingness to challenge the status quo, think outside the box, and identify improvement opportunities
- Strong analytical, communication, presentation and facilitation skills
- Proven ability to deal with complexity and ambiguity, and demonstrated capability to lead and collaborate effectively in cross-functional partnerships
- Growth mindset, with a relentless appetite to learn, be challenged and develop new skills
Nice-to-have
- Knowledge of Commercial Banking and/ or Digital Product Strategy
- Experience with Program Management and/or Business Agility principles
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions and stocks where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive and high-performing teams
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager – Commercial Digitization Product Strategy
Top Benefits
About the role
Job Description
As Senior Manager, Commercial Digitization Product Strategy you will lead and support commercial digitization efforts, working cross functionally to define channel and product strategies to enable the future state vision of Commercial Banking, ensuring alignment to our Digital and Personal Distribution goals. You will be responsible for strategy development, business casing, risk assessments and reviews, roadmap identification, and prioritization, to inform the execution efforts of our agile team. By collaborating effectively and partnering closely with Commercial Channels, Commercial Banking, and Digital and Personal Distribution, you will contribute to delivering on Commercial Banking strategies and commitments, while improving the client and advisor experience.
In Commercial Digitization, you will focus on strategies and transformation related efforts for business banking clients ranging from small businesses to large corporations; the day to day experience of the employees who support those companies through our digital banking experiences; and the employee experience for those at RBC who work closely with our Commercial Banking clients, to provide service, support and ongoing relationship management.
What will you do ?
- Strategy Development: Define and deliver forward-thinking strategies for commercial digital banking experiences, features and products, leveraging competitive insights, current and future state gap analysis, macro and micro economic forces of change, to establish a path to the future state, enabling both near term and horizon planning efforts
- Cross-functional Collaboration: Work closely with business partners across Commercial Banking, Operations, Technology, Risk/Compliance, Marketing and Enablement teams to define digital banking strategies and experiences, as well as prioritization and alignment
- Customer-Centric Approach: Leverage customer insights, behavioral data, and market trends to ensure commercial digital banking strategies meet and exceed customer expectations and create a frictionless and delightful banking experience.
- Innovation & Market Opportunities: Stay ahead of digital banking trends and identify new market opportunities to enhance digital distribution strategies and reach new customer segments.
- Regulatory & Compliance Oversight: Ensure the latest changes to regulations and compliance impacting commercial banking digital experiences are incorporated into strategy development and prioritization efforts
Must-have
- 3+ years’ experience in consulting, strategic initiatives or transformation programs
- Experience developing technology and/or business strategy
- Excellent aptitude for organizing, prioritizing and multi-tasking to meet conflicting demands
- Willingness to challenge the status quo, think outside the box, and identify improvement opportunities
- Strong analytical, communication, presentation and facilitation skills
- Proven ability to deal with complexity and ambiguity, and demonstrated capability to lead and collaborate effectively in cross-functional partnerships
- Growth mindset, with a relentless appetite to learn, be challenged and develop new skills
Nice-to-have
- Knowledge of Commercial Banking and/ or Digital Product Strategy
- Experience with Program Management and/or Business Agility principles
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions and stocks where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive and high-performing teams
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.