The Opportunity

Reporting to the Leader, Digital Innovation, this six-month casual position supports the business transformation program with expertise in product/service, requirements analysis, and interaction design. Conducts complex needs assessments to identify, validate, launch and scale offerings that create value for stakeholders, and measures, tracks and reports on progress.

Status: Casual, Full-Time, Union
Number of Positions: 1
Pay Grade: Pay Grade: 16 ($46.27 - $53.59 per hour, 40 hours per week)
Location: Vancouver or open to any of our BC regional offices (hybrid work environment)
Reports to: Leader, Digital Innovation

As a Product Analyst, you will:

• Supports the Technical Safety BC business transformation project through user research, process documentation and UX design, and supports organizational change in service to the strategy and roadmap.

• Supports the product owners in providing strategic advice and communication that encourages efficient client service and value delivery.

• Identifies and validates opportunities for UX efficiencies in employee tasks with a Dynamics 365 system. Translates high level requirements for internal stakeholders in ways that make sense to them.

• Participates in interaction design (prototyping, wire-framing, proofs-of-concept), applying creativity to explore innovative solutions to solve problems in ways that creates value for external and internal clients.

• Collaborates across all departments to identify and build support for optimal product and service solutions that foster client behavioral change.

• Performs analysis in collaboration with all departments to develop opportunities for product growth and client retention.

• Provides input to reports, presentations and business cases in support of departmental initiatives.

• Proactively resolves complex product development issues and challenges.

• Conducts research and continuously maintains knowledge and awareness of the product and service design, development and management practices, methods and related industry trends

Knowledge, Skills & Experience you have:

• The required knowledge and skills for the position is typically acquired through a relevant degree (Master’s preferred) with 2-3 years’ experience in product/program development, management, evaluation, and analytical marketing roles.
• Experience developing processes, standards, analyzing business requirements, designing product solutions and leading business evaluation processes.
• Solid knowledge of product design, development and evaluation concepts, practices, and solutions.
• Experience in creating successful digital user experiences for internal staff a plus.
• Advanced analytical, problem-solving and decision-making skills to identify and take action to assess needs, address challenges, and manage change.
• Solid ability to understand and transform user information needs into well-designed and accessible products and services.
• Solid understanding of experimental design, combined with creativity and curiosity to explore innovative solutions.

Beyond the role:

• Community & Wellness – We recognize and respect each other’s diverse needs. We strive to maintain a healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time), flexible paid holidays, a free subscription to the Calm app, and a flexible hybrid work environment focused on connections. Our teams also enjoy giving back to the community, and having fun, whether volunteering in the community, or running together on our Sun Run team. In 2024, Technical Safety BC supported BC Cancer Foundation, Aboriginal Coalition to End Homelessness, Crisis Centre BC, Quest Non-Profit Grocery Markets, A Loving Spoonful, and Greater Vancouver Foodbank.
• Employee Resource Groups – We have Employee Resource Groups (ERGs) for Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI) to support initiatives we’re passionate about.

About Technical Safety BC

At Technical Safety BC, we matter to each other. Together, we apply a systems mindset to safety, embrace possibility, and act on what we learn. Our culture empowers and enables innovation and connection. Our environment welcomes diverse perspectives and learning is celebrated. We make decisions based on data and use our expertise to make the safety system equitable for all.

Our values guide our work.

• We see genius in diversity
• We foster confidence
• We make the complex simple
• We adapt

Technical Safety BC is an independent, self-funded organization that oversees the safe installation and operation of technical systems and equipment across the province. In addition to issuing permits, licences and certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research. Through simplification of our initiatives, we promote understanding and engagement, making safety accessible to everyone. As society changes, we create and adopt new ideas, skills, and tools that will enable us to meet the safety challenges of a highly-connected world.

We see genius in diversity, and are committed to creating an equitable and inclusive workforce. We recognize that diverse life paths and experiences contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we encourage you to apply.

If you are interested in one of our career opportunities and require accommodation or assistance with the application or recruitment process, please contact us directly at careers@technicalsafetybc.ca.

Please apply online by 4:00PM on September 19, 2025. To see a full list of our current opportunities or to learn more about working at Technical Safety BC, please visit our careers page.

We thank everyone who has applied to this opportunity. Applicants can check the status of their online applications by logging into their profile. Only those shortlisted for an interview will be contacted directly.