About the role
Join Our Team as a Concierge!
We are seeking a dependable and professional Concierge for a residential property — a 28-floor, 379-unit building located in Coquitlam. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.
Key duties & responsibilities:
- Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
- Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
- Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
- Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
- Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
- Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
- Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
- Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
- Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.
Requirements:
- Flexibility, availability, and the ability to address requests promptly.
- Proven experience in hospitality, customer service, or related fields.
- Ability to multitask and handle high-pressure situations.
- Strong problem-solving and organizational skills.
- Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).
Job Type: Full-time
Starting date: September
Shift Timings: 03:30 pm - 11:30 pm
- 8 hours shift
- Monday to Friday
Salary: $21 - $22 / h
Experience:
-
Customer service: 1 year (preferred)
-
Concierge/caretaker/building manager: 1 year (preferred)
Location: Coquitlam, BC
About Cleantech Service Group Ltd.
Cleantech Service Group Ltd. is based in Richmond and provides cleaning and maintenance services to commercial establishments and strata buildings throughout the lower mainland. In business since 1996, Cleantech is committed to providing superior, sustainable services to our customers and has seen rapid and continual growth. Cleantech also offers a great environment for its personnel by providing them a competitive compensation, continuous training and opportunities for growth.
About the role
Join Our Team as a Concierge!
We are seeking a dependable and professional Concierge for a residential property — a 28-floor, 379-unit building located in Coquitlam. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.
Key duties & responsibilities:
- Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
- Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
- Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
- Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
- Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
- Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
- Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
- Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
- Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.
Requirements:
- Flexibility, availability, and the ability to address requests promptly.
- Proven experience in hospitality, customer service, or related fields.
- Ability to multitask and handle high-pressure situations.
- Strong problem-solving and organizational skills.
- Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).
Job Type: Full-time
Starting date: September
Shift Timings: 03:30 pm - 11:30 pm
- 8 hours shift
- Monday to Friday
Salary: $21 - $22 / h
Experience:
-
Customer service: 1 year (preferred)
-
Concierge/caretaker/building manager: 1 year (preferred)
Location: Coquitlam, BC
About Cleantech Service Group Ltd.
Cleantech Service Group Ltd. is based in Richmond and provides cleaning and maintenance services to commercial establishments and strata buildings throughout the lower mainland. In business since 1996, Cleantech is committed to providing superior, sustainable services to our customers and has seen rapid and continual growth. Cleantech also offers a great environment for its personnel by providing them a competitive compensation, continuous training and opportunities for growth.