Network Engineer - Telephone

Designated office:
Eastlink

6080 Young Street

Halifax, NS

This position is:
On-site - working all 5 days per week in the Office

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Telephone Network Engineer will assist in planning and executing projects related to Eastlink's National Telephone Network. The Telephone Network Engineer works in a team with other technology planners and operations managers to provide telephone network upgrades and capacity increases to ensure the telephone network meets Eastlink’s capacity and operational requirements.

Additionally, the Telephone Network Engineer liaises with Customer Services Engineering, other departments and vendors to provide technology direction and design for custom business solutions.

Responsibilities

Network Planning

• Design, upgrade and implement telephone network augments, replacements, service enhancements and new service introductions.
• Monitor and forecast Telephone capacity growth requirements.
• Determine network growth costs and initiate capital approvals.
• Manage capital projects within approved capital and time limits.
• Coordinate with our other service planners and operation managers to ensure telephone designs meet service and operational requirements.
• Provide and cost telephone service designs for Customer Services Engineers for custom business services.
• Evaluate, select and procure Telephone equipment from multiple equipment vendors.
• Provide technical direction recommendations for the telephone network through keeping current with the latest industry trends and technologies.

Project Implementation

• Coordinate telephone network builds, software and hardware upgrades and equipment removals in the telephone network.
• Coordinate telephone network augments with projects of planners (data, fiber, space and power), operation managers, technicians, vendors and contractors to meet job requirements and to complete on schedule.
• Provision telephone equipment installations including associated incidental equipment needed to complete the job, (for example space, power, cables, patch cords, fiber connections). Order equipment and engage contractors as needed within limits of the capital approval. Coordinate shipping and receiving of equipment.

Capacity Management

• Manage telephone network capacity and ensure required augments are identified in a timely manner.
• Assign ports, update records, create circuit drawings and initiate RTs for changes to be made on the network.

Qualifications & Skills

• Practical knowledge of IP networking, SIP and DNS.
• Experience with telephone networks.
• Bachelor of Electrical Engineering or Electronic Technologist.
• 3 years or more experience in telecommunications engineering.
• Ability to analyze complex technical problems.
• Ability to articulate and present alternative solutions including assessment of technical advantages, risks and associated costs.
• Strong communication and interpersonal skills.
• Inquiring technical mind with self-motivation for continuing technical upgrading and development.
• Attention to detail.
• Understanding of Engineering Economics.
• Ability to work in collaborative independent team environment.

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your career started with us and stay with us, your journey begins here!