Senior Manager, Enterprise Client Data Strategy
Top Benefits
About the role
Job Description
What is the opportunity?
As part of Chief Data Office, Enterprise Client Data team, the Senior Manager, Enterprise Client Data Strategy is a driver RBC`s client data ambition working closely with CDO, Business Platform and functional partners.
You will be responsible to help define and drive the ECD Strategy; leading Business Engagement, managing the roadmap of initiatives as well as Proof-of-Value efforts.
Additionally, you will promote a data centric culture within the team and across the organization as an advocate for reusable, scalable Enterprise client data assets.
What will you do?
Strategy and Portfolio Management
- Support the development, execution and routine refresh of the Enterprise Client Data (ECD) Strategy, KPIs (e.g., annual basis) and strategic priorities
- Ongoing management of the ECD pipeline, including requisite scoping / opportunity articulation working with business and data experts from across the Enterprise
- Works closely with ECD Product Owner leads to develop long term product Visions, ensuring strategic alignment and support business / stakeholder engagement where required
- Develop and maintain relevant tools / frameworks to facilitate communication with LOB partners and senior stakeholders
Strategic Initiatives
- Act as a COE for Business and Functional Partners in the context of Cross-Platform client data sharing / usage
- Lead the delivery of prioritized ‘Proof-of-Value’ initiatives in partnership with the CDO and Platform Data teams, including:
- Roadmap development and maintenance
- Lead a team of Data experts (e.g., Science, Engineering, Analyst)
- Drive stakeholder engagement throughout the life-cycle (e.g., discovery, development, hand-off)
- Capture resultant business value, learnings and requirements for persistent capabilities to help inform broader ECD roadmap and communication
Engagement & Communication
- Support the delivery of the Enterprise Client Data Enablement Forum, working with Platform partners to understand, document and identify opportunities to enable their Cross-Platform Client Data needs
- Participate in relevant Enterprise & LOB forums as a delegate and advocate for the ECD program
- Partner with LOBs and stakeholders support communication of key initiatives, product development and business development efforts
- Help the overall change management journey towards data centricity working with communication to tell the ‘Enterprise client data story’
What do you need to succeed?
Must-have
- Minimum 5 years of industry experience (strategy in the context of financial services) with an undergraduate degree
- Minimum 5 years of experience in a Strategy, Portfolio, Project and/or Product management related role(s)
- Outstanding analytical and problem solving skills. Ability to manage complexity well and coordinate information and activities among groups with differing agendas, across multi-functional areas
- Strong verbal and written communication skills across a variety of situations and settings (e.g., stakeholder presentations, workshop facilitation)
- Ability to develop and maintain a network of relationships with key influencers including business partners, peers, industry colleagues etc.
Nice-to-have
- Prior experience in Financial Services
- Prior experience in implementation of a data platform, data stewardship, data analytics and reporting skills
- Knowledge of emerging technologies
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
Job Skills
Communication, Executive Communications, Facilitation, Stakeholder Engagement, Strategy Development, Structured Problem Solving, Taking Initiative
Additional Job Details
Address:
BAY WELLINGTON TOWER, 181 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CHIEF LEGAL & ADMIN OFFICE GRP
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-17
Application Deadline:
2025-10-25
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, Enterprise Client Data Strategy
Top Benefits
About the role
Job Description
What is the opportunity?
As part of Chief Data Office, Enterprise Client Data team, the Senior Manager, Enterprise Client Data Strategy is a driver RBC`s client data ambition working closely with CDO, Business Platform and functional partners.
You will be responsible to help define and drive the ECD Strategy; leading Business Engagement, managing the roadmap of initiatives as well as Proof-of-Value efforts.
Additionally, you will promote a data centric culture within the team and across the organization as an advocate for reusable, scalable Enterprise client data assets.
What will you do?
Strategy and Portfolio Management
- Support the development, execution and routine refresh of the Enterprise Client Data (ECD) Strategy, KPIs (e.g., annual basis) and strategic priorities
- Ongoing management of the ECD pipeline, including requisite scoping / opportunity articulation working with business and data experts from across the Enterprise
- Works closely with ECD Product Owner leads to develop long term product Visions, ensuring strategic alignment and support business / stakeholder engagement where required
- Develop and maintain relevant tools / frameworks to facilitate communication with LOB partners and senior stakeholders
Strategic Initiatives
- Act as a COE for Business and Functional Partners in the context of Cross-Platform client data sharing / usage
- Lead the delivery of prioritized ‘Proof-of-Value’ initiatives in partnership with the CDO and Platform Data teams, including:
- Roadmap development and maintenance
- Lead a team of Data experts (e.g., Science, Engineering, Analyst)
- Drive stakeholder engagement throughout the life-cycle (e.g., discovery, development, hand-off)
- Capture resultant business value, learnings and requirements for persistent capabilities to help inform broader ECD roadmap and communication
Engagement & Communication
- Support the delivery of the Enterprise Client Data Enablement Forum, working with Platform partners to understand, document and identify opportunities to enable their Cross-Platform Client Data needs
- Participate in relevant Enterprise & LOB forums as a delegate and advocate for the ECD program
- Partner with LOBs and stakeholders support communication of key initiatives, product development and business development efforts
- Help the overall change management journey towards data centricity working with communication to tell the ‘Enterprise client data story’
What do you need to succeed?
Must-have
- Minimum 5 years of industry experience (strategy in the context of financial services) with an undergraduate degree
- Minimum 5 years of experience in a Strategy, Portfolio, Project and/or Product management related role(s)
- Outstanding analytical and problem solving skills. Ability to manage complexity well and coordinate information and activities among groups with differing agendas, across multi-functional areas
- Strong verbal and written communication skills across a variety of situations and settings (e.g., stakeholder presentations, workshop facilitation)
- Ability to develop and maintain a network of relationships with key influencers including business partners, peers, industry colleagues etc.
Nice-to-have
- Prior experience in Financial Services
- Prior experience in implementation of a data platform, data stewardship, data analytics and reporting skills
- Knowledge of emerging technologies
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
#LI-POST
Job Skills
Communication, Executive Communications, Facilitation, Stakeholder Engagement, Strategy Development, Structured Problem Solving, Taking Initiative
Additional Job Details
Address:
BAY WELLINGTON TOWER, 181 BAY ST:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
CHIEF LEGAL & ADMIN OFFICE GRP
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-17
Application Deadline:
2025-10-25
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.