About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Manager, Security and Regulatory is responsible for ensuring Air Canada’s security program and operations comply with all applicable national and international aviation security regulations. This role supports the development, implementation, and oversight of regulatory compliance strategies, conducts oversight activities, supports the development of policies and processes, liaises with regulatory authorities, and provides subject matter expertise across the organization to mitigate security risks and maintain operational integrity.
Responsibilities:
- Support the development, implementation, maintenance and continuous improvement of Air Canada’s Security Management System through consistent and effective regulatory compliance activities.
- Act as subject matter expert for all security regulatory compliance issues, and provide guidance and assistance to all departments, including within Corporate Security.
- Monitor and interpret Canadian and international aviation security regulations and ensure compliance across Air Canada operations.
- Develop and maintain security compliance programs, policies, and procedures aligned with regulatory requirements and industry best practices.
- Lead internal audits and assessments to identify gaps and implement corrective actions. Provide direct support for all external audits and assessments, ensuring root cause analysis and corrective actions are effective.
- Work closely with AC Law branch, Transport Canada, the Transportation Security Administration, and all foreign Civil Aviation Authorities to ensure that any potential or actual non-compliances are addressed appropriately through corrective actions and recorded in Air Canada’s Safety Management System. Consult with Air Canada Law branch as required for all matters related to non-compliances identified by a regulator, in particular to avoid liability when providing a written response.
- Serve as the primary liaison with regulatory bodies for inspections, investigations, and reporting, associated with passenger and cargo operations, as assigned by team leadership.
- Coordinate and support regulatory submissions, exemptions, and approvals.
- Provide regular and consistent guidance and functional direction to operational branches, including monitoring, training, and the review and approval of business processes and standard operating procedures.
- Collaborate with internal stakeholders (e.g., Legal, Airports, Cargo, Corporate Safety) to ensure cohesive compliance strategies.
- Track and report on compliance metrics, incidents, and enforcement actions.
- Actively participate in industry associations, represent Air Canada at industry forums and regulatory working groups. Maintain productive and trusted relationships with airline, airport, association, and government partners.
- Review and approve internal security and external training content.
- Ensure that any identified potential or actual trends in relation to regulatory compliance are addressed promptly and appropriately across the network. Propose proactive actions and solutions to enable the business and operations while
maintaining the integrity of security obligations. - Work closely with Strategic Procurement to ensure that all contracted service providers receive accurate information about roles, responsibilities, training requirements and compliance obligations.
- Support the preparation and participation of Corporate Security during IOSA beta and biennial audits.
- Provide direction on the security regulatory aspects of new and existing routes with the effected operational branches and Strategic Procurement.
- Provide direction to the commercial and operational branches to identify and resolve the security aspects of new products, processes, and services.
- Provide expertise to Managers, Security Operations, as required during investigations, assessments, and for the development and maintenance of foreign AOSPs.
- Provide expertise to the Passenger Conduct and Assessment team regarding regulatory obligations, including for government watchlist programs such as the Passenger Protect Program and U.S. Secure Flight.
Qualifications
- University degree in a related field.
- 5-10 years: experience in the aviation and regulatory compliance fields.
- Knowledge of the industry and Air Canada operations and affiliates.
- Knowledge of aviation security legislative framework and international standards.
- Flexibility, comfort working in an operational context.
- Strong verbal and written communication skills, including the ability to interpret regulatory documents and prepare, clear, concise internal instruction documents.
- Strong understanding of regulatory compliance.
- Understanding of domestic and international security requirements.
- Ability to manage multiple priorities simultaneously.
- Ability to develop a network of contacts within the industry and government agencies.
- Capacity to multi-task and excellent time management skills.
- Proven ability to develop a network of contacts within the industry/government agencies.
- Project Management experience an asset.
- Proven leadership skills.
- Ability to analyze complex issues and develop plans of action
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Manager, Security and Regulatory is responsible for ensuring Air Canada’s security program and operations comply with all applicable national and international aviation security regulations. This role supports the development, implementation, and oversight of regulatory compliance strategies, conducts oversight activities, supports the development of policies and processes, liaises with regulatory authorities, and provides subject matter expertise across the organization to mitigate security risks and maintain operational integrity.
Responsibilities:
- Support the development, implementation, maintenance and continuous improvement of Air Canada’s Security Management System through consistent and effective regulatory compliance activities.
- Act as subject matter expert for all security regulatory compliance issues, and provide guidance and assistance to all departments, including within Corporate Security.
- Monitor and interpret Canadian and international aviation security regulations and ensure compliance across Air Canada operations.
- Develop and maintain security compliance programs, policies, and procedures aligned with regulatory requirements and industry best practices.
- Lead internal audits and assessments to identify gaps and implement corrective actions. Provide direct support for all external audits and assessments, ensuring root cause analysis and corrective actions are effective.
- Work closely with AC Law branch, Transport Canada, the Transportation Security Administration, and all foreign Civil Aviation Authorities to ensure that any potential or actual non-compliances are addressed appropriately through corrective actions and recorded in Air Canada’s Safety Management System. Consult with Air Canada Law branch as required for all matters related to non-compliances identified by a regulator, in particular to avoid liability when providing a written response.
- Serve as the primary liaison with regulatory bodies for inspections, investigations, and reporting, associated with passenger and cargo operations, as assigned by team leadership.
- Coordinate and support regulatory submissions, exemptions, and approvals.
- Provide regular and consistent guidance and functional direction to operational branches, including monitoring, training, and the review and approval of business processes and standard operating procedures.
- Collaborate with internal stakeholders (e.g., Legal, Airports, Cargo, Corporate Safety) to ensure cohesive compliance strategies.
- Track and report on compliance metrics, incidents, and enforcement actions.
- Actively participate in industry associations, represent Air Canada at industry forums and regulatory working groups. Maintain productive and trusted relationships with airline, airport, association, and government partners.
- Review and approve internal security and external training content.
- Ensure that any identified potential or actual trends in relation to regulatory compliance are addressed promptly and appropriately across the network. Propose proactive actions and solutions to enable the business and operations while
maintaining the integrity of security obligations. - Work closely with Strategic Procurement to ensure that all contracted service providers receive accurate information about roles, responsibilities, training requirements and compliance obligations.
- Support the preparation and participation of Corporate Security during IOSA beta and biennial audits.
- Provide direction on the security regulatory aspects of new and existing routes with the effected operational branches and Strategic Procurement.
- Provide direction to the commercial and operational branches to identify and resolve the security aspects of new products, processes, and services.
- Provide expertise to Managers, Security Operations, as required during investigations, assessments, and for the development and maintenance of foreign AOSPs.
- Provide expertise to the Passenger Conduct and Assessment team regarding regulatory obligations, including for government watchlist programs such as the Passenger Protect Program and U.S. Secure Flight.
Qualifications
- University degree in a related field.
- 5-10 years: experience in the aviation and regulatory compliance fields.
- Knowledge of the industry and Air Canada operations and affiliates.
- Knowledge of aviation security legislative framework and international standards.
- Flexibility, comfort working in an operational context.
- Strong verbal and written communication skills, including the ability to interpret regulatory documents and prepare, clear, concise internal instruction documents.
- Strong understanding of regulatory compliance.
- Understanding of domestic and international security requirements.
- Ability to manage multiple priorities simultaneously.
- Ability to develop a network of contacts within the industry and government agencies.
- Capacity to multi-task and excellent time management skills.
- Proven ability to develop a network of contacts within the industry/government agencies.
- Project Management experience an asset.
- Proven leadership skills.
- Ability to analyze complex issues and develop plans of action
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.