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AI Marketing Operations Manager

Quinte West, Ontario, Canada
Mid Level
Full-Time

About the role

We’re looking for an AI Marketing Operations Manager to help modernize how our marketing team works.

This role is focused on building smarter workflows, improving team efficiency, and helping the marketing team leverage tools like Claude, ChatGPT, Figma AI, Nano Banana, and automation platforms in practical, scalable ways.

The ideal candidate is equal parts builder, and problem-solver: someone excited by emerging AI tools, energized by streamlining workflows, and comfortable collaborating across creative, growth, CRM, and analytics teams.

This is an opportunity to help shape how a modern marketing organization operates in the AI era.

What You’ll Do

AI Workflow & Automation Build and maintain AI-assisted workflows that improve marketing efficiency and output quality Develop prompt libraries, templates, and repeatable systems for content, reporting, research, and campaign development Identify opportunities to automate manual marketing processes across teams

Marketing Operations

Support the day-to-day management and optimization of marketing systems and workflows Help improve campaign execution, reporting processes, segmentation, and internal collaboration Assist in integrating marketing tools and platforms to create more connected workflows

Cross-Functional Support

Partner with brand, creative, CRM, growth, and analytics teams to solve operational challenges Help teams adopt AI tools effectively through training, documentation, and hands-on support Translate business needs into practical systems and process improvements

Data & Performance Insights

Support campaign reporting, dashboard creation, and marketing performance analysis Use AI tools to surface insights, summarize trends, and accelerate decision-making Help improve testing and optimization processes across marketing initiatives

What You Bring

2–5 years of experience in marketing operations, growth marketing, digital marketing, or related roles Strong interest in AI tools and how they can improve marketing workflows Experience with tools like ChatGPT, Claude, or similar platforms Strong organizational and problem-solving skills Ability to manage multiple projects and move quickly in fast-paced environments Comfortable collaborating with both technical and non-technical teams

Nice to Have

Experience building automations or workflows using no-code/low-code tools Familiarity with CRM and lifecycle marketing systems Basic understanding of APIs, analytics, or data workflows Experience in luxury, hospitality, travel, membership, or lifestyle brands

Success in This Role Looks Like

Faster and more efficient marketing workflows Increased adoption of AI tools across the marketing team Reduced manual work and improved operational processes Smarter reporting and faster insight generation A marketing organization that works more strategically and efficiently

Accepting Applications until 5 pm MT 7/20/2026

About Exclusive Resorts

Hospitality
51-200 employees
Founded in 2002

Exclusive Resorts is a members-only club designed to support the life you imagined. Through an unparalleled portfolio of homes and experiences, we create the setting for connection, belonging, and traditions that deepen over time—delivering the highest return on life’s rarest resource: time, beautifully spent.

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