Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The Sales Associate assists in all areas of the Thrift Store’s operation including: the efficient and effective reclamation, processing or distribution of warehouse goods; provides quality customer service; participation in the maintenance of an effective and attractive display merchandise in order to maximize profitability of the store.

Thrift Stores Functions/Responsibilities:

• Provide positive and courteous service to customers
• Process customer transactions at the sales counter including cash and debit/credit sales ensuring accuracy and in accordance with policies and procedures
• Accurate opening and closing of store procedures when required, including POS terminals and till
• Assist in keeping the general sales floor neat & clean and assure product displays are kept full and are tidy
• Keep stock rotated as per schedule or as directed by supervisor
• Implements store layout plans to attract customers including window displays and merchandise displays; Arrange and display sales items
• Work with volunteers as assigned
• Ensure work stations for volunteers are clear and ready before they arrive
• Receives, sorts, stores and prices donations as per directions and standards
• Process donated items by unloading, sorting, packing, storing, bailing and reloading the donations
• Lifts and relocates bags and boxes to determined areas as required. Assists with heavy lifting as required
• Climbs ladders and stores seasonal product in overhead storage bins
• Separates recycling and garbage, and processes both according to the direction given, including into truck for removal
• Meets assigned daily targets; counts, weighs and record incoming and outgoing donations
• Maintains general cleanliness along with the safety and functionality of warehouse and property in accordance with all safety policies and guidelines
• Shares janitorial duties in common spaces such as washroom and kitchen
• Performs other duties as assigned

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils: None

Internal: Staff and Volunteers

External: None

MANAGERIAL/TECHNICAL LEADERSHIP RESPONSIBILITY:

• Reports directly to: Executive Director
• Direct reports for this position: None

FINANCIAL AND MATERIALS MANAGEMENT*:*

• POS terminals and handling of cash at till
• Monitor departmental expenditures and liaise with auditors or funding officials.
• Regular responsibility for minor financial matters and for wise use of own resources.
• May be authorized to handle small amounts of cash.
• Minor material responsibility.

WORKING CONDITIONS:

• Work environment is typically in an office, thrift store or sorting room.
• May require standing long hours
• Must be able to lift 30 lbs

Education/Certifications:

• The incumbent will have completed Public School

Experience:

• The incumbent must have the following experience before hire:
  • Up to three months of prior related experience including experiences with warehouse receiving/processing/distribution of goods, and customer service
  • Knowledge of lifting guidelines are an asset

Required Skills/Knowledge:

• Physical Effort/Dexterity Required
  • The performance of the job requires frequently standing for long periods of time, twisting, bending, crouching, reaching overhead, pulling and pushing, kneeling & lifting up to 25 pounds
• Concentration Required
  • The performance of the job requires frequent safety awareness and sorting of donations
  • Attention to detail, problem solving and analytical skills
  • Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

Compensation:

The target hiring range for this position is $17.85 to $18.76 with a maximum of $22.51.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.