Summary Of Duties Reporting to the Manager of Patient and Family Education, the incumbent will be tasked with developing current and emerging patient education tools to meet the expanding needs of the cancer program and support the delivery of patient education programs supported by volunteers.

Duties Include

• Developing patient education tools and resources for the Sunnybrook Health Sciences Centre Cancer Program;
• Oversee Patient Education Learning Centre operations
• Oversee the training, coaching/mentoring of volunteers that work closely with patient education
• Coordinating the dissemination of patient education tools across the cancer program
• Collaborating with staff to identify, develop and implement patient education initiatives
• Participating on various committees and clinical team meetings to ensure appropriate knowledge transfer and exchange
• Supporting emerging priorities in cancer care patient education including research and evaluation

Qualifications/Skills

• Minimum Bachelor of Arts/Health Sciences or equivalent required
• Masters in Health Administration/Health promotion or similar preferred
• Preferred 3 -5 years related experience in patient education in a hospital or health care setting
• Preferred experience working with volunteers
• Preferred knowledge and experience in health literacy
• Demonstrated experience developing patient education resources
• Preferred experience in research and evaluation
• Understanding of and ability to apply principles of adult learning techniques and excellence in education program development, implementation and evaluation
• Experience working with web site patient education tools
• Demonstrated experience working in a team environment
• Strong interpersonal skills with the ability to provide appropriate feedback
• Advanced written and oral communication skills, demonstrating the ability to network with a variety of stakeholders and professional disciplines
• Familiar with and has a person centred focus
• Highly self-directed with the ability to multi-task, organize and prioritize workload while paying close attention to detail and timelines
• Experience working with different technologies which support patient education
• Strong analytical and problem solving skills