Coordinator, Donor Experience and Development
Top Benefits
About the role
The BC Cancer Foundation is at the forefront of a transformative era in cancer research and care.
As the fundraising partner of BC Cancer, we are driving bold initiatives that inspire hope and save lives. Cancer is the largest health challenge globally, and we are mobilizing communities, partners and collaborators across British Columbia to accelerate wide-impact solutions.
With a team of over 90 staff across five sites, more than $110 million in annual revenue, and over 80,000 donors annually, we are one of the province’s largest non-profit organizations. We have a purpose-driven, high-performing culture – fuelled by talent, data and technology to accelerate progress and shape the future of cancer care.
We are a passionate , professional and positive team committed to advancing cancer research and supporting patients and families throughout their journey.
About the Opportunity: The Coordinator, Donor Experience and Development plays a vital role in delivering consistent and high-quality donor experience across the province. This position supports stewardship, cultivation, engagement and development operations functions that strengthen long-term giving relationships with donors.
Reporting to the Senior Director, Donor Experience and Development, this role will provide administrative, operational, and event coordination support to program leads to ensure seamless execution of donor focused activities aligned with the Foundation’s strategic priorities.
Administrative and operational coordination
- Process invoices, expenses, contracts, and vendor payments pertaining to portfolio activity.
- Coordinate and manage courier and special mail deliveries for the Donor Experience & Development team
- Draft, route, and track gift agreements and Letters of Understanding (LOUs), in accordance with Foundation policies, guidelines and approval and review processes.
- Clean and validate data lists for events, stewardship, and impact reporting.
- Maintain accurate donor records, preferences, and stewardship commitments in Raiser’s Edge.
- Run queries, exports, and reports to support fundraising strategy and leadership decision‑making.
- Support management of events calendar, ensuring calendar is accurate and up-to-date
- Identify and recommend improvements to administrative and operational processes.
- Support the creation and update of process documents and guidelines.
Event Planning and Delivery
- Assist in coordinating logistics for up to 30 events annually, including guest list management, guest communications, RSVP tracking and vendor management as directed by the Event Lead.
- Develop event-related materials, including invitations and other design assets as needed.
- Manage vendor relationships and contracts for events.
- Prepare briefing notes and support scheduling for speakers, hosts, and vendors.
- Support event material preparation and ensure exceptional donor service and smooth event execution.
Reporting
- Prepare team metrics reports
- Produce operational, stewardship activity tracking reports as required.
Correspondence and Donor Materials
- Support preparation of materials for donor meetings, events, and stewardship commitments.
- Assist in preparing donor‑related correspondence and documentation, including drafting first versions of personalized communications such as congratulations letters, award nomination letters, and other tailored donor messages within the portfolio.
Qualifications
- Postsecondary education or equivalent experience in fundraising, nonprofit management, communications, or related fields.
- 1-2 years’ relevant experience in donor relations, fundraising support, database management, or nonprofit administration.
- Strong proficiency with Microsoft 365 (Word, Excel, PowerPoint) and the Adobe Creative suite.
- Experience working with CRM systems (Raiser’s Edge) preferred.
- Familiarity with InDesign or Canva is considered an asset but not required.
- Ability to work occasional evenings or weekends for donor events.
Core Competencies:
- Detailed oriented and data-driven– meticulous attention to detail across databases, reports, and donor materials with comfort working with data, processes, queries, and reporting tools.
- Coordination and Organisation – nimble and able to prioritize, multitask, and meet deadlines in a fast-paced environment.
- Clear Communications – strong written, verbal, and interpersonal skills; professional interaction with donors and stakeholders.
- Service Mindset – responsive and solutions-focused, fostering trust and positive donor relationships.
- Professionalism, Integrity & Discretion – handles donor information with respect, tact and confidentiality.
- Initiative and Accountability – proactive in identifying issues, offering solutions, and improving processes.
- Collaboration – works effectively across departments and teams ensuring that donors experience one unified organization.
- Demonstrated interest or willingness to learn donor engagement functions, including event management to support well‑executed donor experiences.
- Values alignment - demonstrates the Foundation’s values of Professional, Passionate, and Positive behaviour in all interactions.
Salary Range:$50,000 to $61,000
What We Offer:
- 4 weeks’ vacation plus office closure between Christmas Eve and New Years, as well as half days office closures before each statutory holiday
- Comprehensive benefit package including coverage for health, dental, vision and various paramedical services, plus participation in the Employee & Family Assistance Program
- Participation in the Municipal Pension Plan
- A people-centred workplace recognized as one of B.C.’s Top Employers for 2026, fostering strong culture, employee well-being and progressive people practices
BC Cancer Foundation is committed to fostering, cultivating and preserving a culture of diversity & inclusion. All qualified applicants will receive consideration for employment regardless of age, ethnicity, gender identity or expression, language, national or Indigenous origin, family or marital status, physical and mental ability, political affiliation, race, religion, sexual orientation or socio-economic status.
If this position is of interest to you, please apply online at: http://bccancerfoundation.com/about-us/careers
About BC Cancer Foundation
We are the fundraising partner of BC Cancer. Our purpose is to be a catalyst, powering world class innovation while supporting deeply personal cancer journeys.
Every dollar we raise advances care across BC Cancer’s six world-class centers and research programs.
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Coordinator, Donor Experience and Development
Top Benefits
About the role
The BC Cancer Foundation is at the forefront of a transformative era in cancer research and care.
As the fundraising partner of BC Cancer, we are driving bold initiatives that inspire hope and save lives. Cancer is the largest health challenge globally, and we are mobilizing communities, partners and collaborators across British Columbia to accelerate wide-impact solutions.
With a team of over 90 staff across five sites, more than $110 million in annual revenue, and over 80,000 donors annually, we are one of the province’s largest non-profit organizations. We have a purpose-driven, high-performing culture – fuelled by talent, data and technology to accelerate progress and shape the future of cancer care.
We are a passionate , professional and positive team committed to advancing cancer research and supporting patients and families throughout their journey.
About the Opportunity: The Coordinator, Donor Experience and Development plays a vital role in delivering consistent and high-quality donor experience across the province. This position supports stewardship, cultivation, engagement and development operations functions that strengthen long-term giving relationships with donors.
Reporting to the Senior Director, Donor Experience and Development, this role will provide administrative, operational, and event coordination support to program leads to ensure seamless execution of donor focused activities aligned with the Foundation’s strategic priorities.
Administrative and operational coordination
- Process invoices, expenses, contracts, and vendor payments pertaining to portfolio activity.
- Coordinate and manage courier and special mail deliveries for the Donor Experience & Development team
- Draft, route, and track gift agreements and Letters of Understanding (LOUs), in accordance with Foundation policies, guidelines and approval and review processes.
- Clean and validate data lists for events, stewardship, and impact reporting.
- Maintain accurate donor records, preferences, and stewardship commitments in Raiser’s Edge.
- Run queries, exports, and reports to support fundraising strategy and leadership decision‑making.
- Support management of events calendar, ensuring calendar is accurate and up-to-date
- Identify and recommend improvements to administrative and operational processes.
- Support the creation and update of process documents and guidelines.
Event Planning and Delivery
- Assist in coordinating logistics for up to 30 events annually, including guest list management, guest communications, RSVP tracking and vendor management as directed by the Event Lead.
- Develop event-related materials, including invitations and other design assets as needed.
- Manage vendor relationships and contracts for events.
- Prepare briefing notes and support scheduling for speakers, hosts, and vendors.
- Support event material preparation and ensure exceptional donor service and smooth event execution.
Reporting
- Prepare team metrics reports
- Produce operational, stewardship activity tracking reports as required.
Correspondence and Donor Materials
- Support preparation of materials for donor meetings, events, and stewardship commitments.
- Assist in preparing donor‑related correspondence and documentation, including drafting first versions of personalized communications such as congratulations letters, award nomination letters, and other tailored donor messages within the portfolio.
Qualifications
- Postsecondary education or equivalent experience in fundraising, nonprofit management, communications, or related fields.
- 1-2 years’ relevant experience in donor relations, fundraising support, database management, or nonprofit administration.
- Strong proficiency with Microsoft 365 (Word, Excel, PowerPoint) and the Adobe Creative suite.
- Experience working with CRM systems (Raiser’s Edge) preferred.
- Familiarity with InDesign or Canva is considered an asset but not required.
- Ability to work occasional evenings or weekends for donor events.
Core Competencies:
- Detailed oriented and data-driven– meticulous attention to detail across databases, reports, and donor materials with comfort working with data, processes, queries, and reporting tools.
- Coordination and Organisation – nimble and able to prioritize, multitask, and meet deadlines in a fast-paced environment.
- Clear Communications – strong written, verbal, and interpersonal skills; professional interaction with donors and stakeholders.
- Service Mindset – responsive and solutions-focused, fostering trust and positive donor relationships.
- Professionalism, Integrity & Discretion – handles donor information with respect, tact and confidentiality.
- Initiative and Accountability – proactive in identifying issues, offering solutions, and improving processes.
- Collaboration – works effectively across departments and teams ensuring that donors experience one unified organization.
- Demonstrated interest or willingness to learn donor engagement functions, including event management to support well‑executed donor experiences.
- Values alignment - demonstrates the Foundation’s values of Professional, Passionate, and Positive behaviour in all interactions.
Salary Range:$50,000 to $61,000
What We Offer:
- 4 weeks’ vacation plus office closure between Christmas Eve and New Years, as well as half days office closures before each statutory holiday
- Comprehensive benefit package including coverage for health, dental, vision and various paramedical services, plus participation in the Employee & Family Assistance Program
- Participation in the Municipal Pension Plan
- A people-centred workplace recognized as one of B.C.’s Top Employers for 2026, fostering strong culture, employee well-being and progressive people practices
BC Cancer Foundation is committed to fostering, cultivating and preserving a culture of diversity & inclusion. All qualified applicants will receive consideration for employment regardless of age, ethnicity, gender identity or expression, language, national or Indigenous origin, family or marital status, physical and mental ability, political affiliation, race, religion, sexual orientation or socio-economic status.
If this position is of interest to you, please apply online at: http://bccancerfoundation.com/about-us/careers
About BC Cancer Foundation
We are the fundraising partner of BC Cancer. Our purpose is to be a catalyst, powering world class innovation while supporting deeply personal cancer journeys.
Every dollar we raise advances care across BC Cancer’s six world-class centers and research programs.