IT Systems Administrator
Top Benefits
About the role
IT Systems Administrator
Brock University Students' Union (BUSU) Location: Brock University, St. Catharines, Ontario Employment Type: Full-Time, Permanent Anticipated Start: September 14, 2026 Compensation: 75,000 – 90,000 annually Reports To: Director of Finance & Operations (or designate) Position Summary The Brock University Students' Union (BUSU) is seeking an innovative, service-oriented, and technically skilled IT Systems Administrator to oversee and support the organization's technology infrastructure. This role is responsible for the administration, security, maintenance, and strategic development of BUSU's information systems, including servers, cloud platforms, network infrastructure, digital signage, point-of-sale systems, cybersecurity initiatives, and emerging artificial intelligence technologies.
Key Responsibilities
Systems & Network Administration Core Infrastructure: Administer M365, cloud services; manage user accounts, permissions, and security groups. Maintenance & Backups: Oversee system health, patch management, software updates, enterprise storage, and asset lifecycle tracking. Network & Security: Maintain routers, firewalls, and wireless access points; monitor network traffic and troubleshoot connectivity issues. Disaster Recovery: Implement, test, and maintain backup systems and emergency business continuity plans. 2. End-User & Business Systems Support Technical Support: Resolve advanced tier-2/3 hardware, software, and network incidents tracked via the IT ticketing system. Hardware Provisioning: Configure, deploy, and maintain laptops, printers, and peripheral equipment. POS Platforms: Support retail operations and payment integrations on Square and Armagh POS software. Documentation & Training: Develop clear end-user guides, best-practice workflows, and technical training materials. 3. Cybersecurity, AI & Innovation Security & Compliance: Enforce endpoint protection, access controls, and firewall policies; conduct routine security audits. AI & Automation: Evaluate and govern emerging AI tools to automate workflows, optimize reporting, and improve efficiency. IT Policies: Help draft organizational security policies, data governance guidelines, and modern tech standards. 4. Digital Media, Events & Strategic Projects Digital Signage & Events: Manage campus-wide digital display systems and deliver AV/tech support for BUSU events, elections, and meetings. Strategic Modernization: Assist with IT budgeting, vendor coordination, and infrastructure expansion projects. Operations Support: Provide after-hours support for critical system outages as needed.
Qualifications
Education Post-secondary diploma or degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field.
Experience
Minimum three (3) years of progressive experience in systems administration, network administration, or enterprise IT support. Experience supporting student services, non-profit, or higher education environments is considered a strong asset.
What’s in it for you
- Competitive salary ranging from $75,000–$90,000, based on experience and qualifications.
- Monday to Friday schedule (8:00 a.m. – 4:00 p.m.) with occasional evening or weekend work to support major events or critical IT needs.
- Comprehensive employer-paid health and dental benefits.
- Generous paid vacation, personal days, sick leave, and paid university holidays.
- Flexible work arrangements, including opportunities for hybrid work where operationally appropriate.
- Professional development support, including funding for certifications, training, conferences, and continuing education.
- Access to cutting-edge technology, with opportunities to lead infrastructure modernization, AI initiatives, and digital transformation projects.
- Collaborative and supportive workplace culture focused on innovation, continuous improvement, and work-life balance.
- Make a meaningful impact by supporting the technology that enhances the experience of more than 19,000 Brock students. Why Join BUSU? The Brock University Students' Union is dedicated to enhancing the student experience through advocacy, services, programming, and community engagement. Technology plays a critical role in delivering these services, and this position offers an exciting opportunity to help shape BUSU's future digital landscape. The successful candidate will have the opportunity to work on infrastructure modernization, digital engagement initiatives, AI adoption strategies, and technology solutions that directly impact the student experience. BUSU is committed to fostering an inclusive and equitable workplace and encourages applications from all qualified individuals.
How to Apply
Interested candidates should submit a resume and cover letter outlining their qualifications and relevant experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Not the right fit? Search for IT Systems Administrator jobs in St. Catharines, Ontario, Canada
About Brock University Students' Union (BUSU)
Brock University Students' Union (BUSU) represents the undergraduate Students of Brock University, Ontario, Canada.
Similar Jobs
IT Systems Administrator
Top Benefits
About the role
IT Systems Administrator
Brock University Students' Union (BUSU) Location: Brock University, St. Catharines, Ontario Employment Type: Full-Time, Permanent Anticipated Start: September 14, 2026 Compensation: 75,000 – 90,000 annually Reports To: Director of Finance & Operations (or designate) Position Summary The Brock University Students' Union (BUSU) is seeking an innovative, service-oriented, and technically skilled IT Systems Administrator to oversee and support the organization's technology infrastructure. This role is responsible for the administration, security, maintenance, and strategic development of BUSU's information systems, including servers, cloud platforms, network infrastructure, digital signage, point-of-sale systems, cybersecurity initiatives, and emerging artificial intelligence technologies.
Key Responsibilities
Systems & Network Administration Core Infrastructure: Administer M365, cloud services; manage user accounts, permissions, and security groups. Maintenance & Backups: Oversee system health, patch management, software updates, enterprise storage, and asset lifecycle tracking. Network & Security: Maintain routers, firewalls, and wireless access points; monitor network traffic and troubleshoot connectivity issues. Disaster Recovery: Implement, test, and maintain backup systems and emergency business continuity plans. 2. End-User & Business Systems Support Technical Support: Resolve advanced tier-2/3 hardware, software, and network incidents tracked via the IT ticketing system. Hardware Provisioning: Configure, deploy, and maintain laptops, printers, and peripheral equipment. POS Platforms: Support retail operations and payment integrations on Square and Armagh POS software. Documentation & Training: Develop clear end-user guides, best-practice workflows, and technical training materials. 3. Cybersecurity, AI & Innovation Security & Compliance: Enforce endpoint protection, access controls, and firewall policies; conduct routine security audits. AI & Automation: Evaluate and govern emerging AI tools to automate workflows, optimize reporting, and improve efficiency. IT Policies: Help draft organizational security policies, data governance guidelines, and modern tech standards. 4. Digital Media, Events & Strategic Projects Digital Signage & Events: Manage campus-wide digital display systems and deliver AV/tech support for BUSU events, elections, and meetings. Strategic Modernization: Assist with IT budgeting, vendor coordination, and infrastructure expansion projects. Operations Support: Provide after-hours support for critical system outages as needed.
Qualifications
Education Post-secondary diploma or degree in Computer Science, Information Technology, Information Systems, Cybersecurity, or a related field.
Experience
Minimum three (3) years of progressive experience in systems administration, network administration, or enterprise IT support. Experience supporting student services, non-profit, or higher education environments is considered a strong asset.
What’s in it for you
- Competitive salary ranging from $75,000–$90,000, based on experience and qualifications.
- Monday to Friday schedule (8:00 a.m. – 4:00 p.m.) with occasional evening or weekend work to support major events or critical IT needs.
- Comprehensive employer-paid health and dental benefits.
- Generous paid vacation, personal days, sick leave, and paid university holidays.
- Flexible work arrangements, including opportunities for hybrid work where operationally appropriate.
- Professional development support, including funding for certifications, training, conferences, and continuing education.
- Access to cutting-edge technology, with opportunities to lead infrastructure modernization, AI initiatives, and digital transformation projects.
- Collaborative and supportive workplace culture focused on innovation, continuous improvement, and work-life balance.
- Make a meaningful impact by supporting the technology that enhances the experience of more than 19,000 Brock students. Why Join BUSU? The Brock University Students' Union is dedicated to enhancing the student experience through advocacy, services, programming, and community engagement. Technology plays a critical role in delivering these services, and this position offers an exciting opportunity to help shape BUSU's future digital landscape. The successful candidate will have the opportunity to work on infrastructure modernization, digital engagement initiatives, AI adoption strategies, and technology solutions that directly impact the student experience. BUSU is committed to fostering an inclusive and equitable workplace and encourages applications from all qualified individuals.
How to Apply
Interested candidates should submit a resume and cover letter outlining their qualifications and relevant experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Not the right fit? Search for IT Systems Administrator jobs in St. Catharines, Ontario, Canada
About Brock University Students' Union (BUSU)
Brock University Students' Union (BUSU) represents the undergraduate Students of Brock University, Ontario, Canada.